Polycom VVX 411 IP Phone (2200-48450-025) | Like New

Polycom VVX 411 IP Phone (2200-48450-025) | Like New

SKU: 2200-48450-025-LN
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🗹 Supports Webex Calling
🗹 3.5" Backlit Color LCD Display
🗹 320 x 240 Pixel Resolution
🗹 12 Programmable Keys
🗹 4-way Navigation Keys
🗹 Dual Gigabit Ethernet (10/100/1000)
🗹 Wall Mount Option

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Unboxing Polycom VVX 411 IP Phone


Overview

Overview for Polycom VVX 411 IP Phone (2200-48450-025) | Like New

The Polycom VVX 411 IP Phone (2200-48450-025) is a durable and flexible business media phone intended for knowledge workers and call center operators who manage moderate call volumes. The VVX 411 combines extensive telephony functions with a user-friendly interface, making it excellent for small and medium-sized organizations. Its 3.5-inch color LCD display, 12 customizable line keys, and Gigabit Ethernet connectivity ensure a smooth communications experience. The VVX 411, which features Polycom HD Voice technology and a full-duplex speakerphone, provides crystal-clear audio quality, increasing productivity and reducing listener fatigue.


Key Features of Polycom VVX 411 IP Phone


• 3.5-inch color LCD display (320x240 pixels) for easy navigation

• 12 programmable line keys for efficient call management

• Gigabit Ethernet ports for high-speed network and PC connectivity

• Polycom HD Voice technology for superior audio clarity

• Full-duplex speakerphone with acoustic echo cancellation

• Supports up to 12 SIP lines for multiple call handling

• USB port for headset connectivity and call recording

• Integration with third-party UC and productivity applications

• Built-in web browser for access to web-based applications

• Presence monitoring for up to 10 contacts (expandable to 50 with optional module)

• Dual-position stand for comfortable viewing angles

• Wall-mountable design for flexible deployment options

• Power over Ethernet (PoE) support for easy installation

• LDAP corporate directory integration

• Advanced call handling features including call transfer, hold, and conferencing

Specifications

Specifications for Polycom VVX 411 IP Phone (2200-48450-025) | Like New

 

ManufacturerPolycom
Manufacturer Part Number2200-48450-025
Product NamePolycom VVX 411 IP Phone
Product TypeSIP Phone
Call ServicesVoice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold
Key Expansion Module Max Qty3
Dialer LocationBase
Conference Call Capability3-way
SpeakerphoneYes
Programmable Buttons Qty12
Additional FunctionsCall timer, Web browser
Main FeaturesMultiple VoIP protocol support, integrated Ethernet switch
VoIPYes
VoIP ProtocolsSIP, RTCP, RTP, SRTP, SDP
Voice CodecsG.722, G.729ab, G.711u, G.711a, iLBC, G.722.1, G.722.1c
Lines Supported12 lines
Quality of ServiceIEEE 802.1Q (VLAN), IEEE 802.1p, Type of Service (ToS)
IP Address AssignmentDHCP, static
SecurityIEEE 802.1X, TLS
Power Over Ethernet (PoE) SupportYes
Network ProtocolsIP, TCP, TFTP, UDP, HTTP, DNS, HTTPS, SRTP, Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED), RTCP, RTP, SNTP
Network Ports Qty2 x Ethernet 10Base-T/100Base-TX/1000Base-T
Compatible SoftwareMicrosoft Lync Server 2010, Microsoft Lync Server 2013
Voice FeaturesComfort noise generation (CNG), voice activity detection (VAD), HD Voice, acoustic echo cancellation (AEC), packet loss concealment (PLC)
Network FeaturesNetwork Address Translation (NAT), Class 3 PoE
TypeLCD display - color
Display LocationBase
Diagonal Size3.5"
Display Resolution320 x 240 pixels
BacklitYes
Width7.5 in
Depth7.1 in
Height5.9 in
Weight31.7 oz
Service & SupportLimited warranty - 1 year

User Guides

Frequently Asked Questions

Polycom VVX 411 IP Phone (2200-48450-025)
Frequently Asked Questions (FAQ's)



What is the maximum number of speed dial keys on the VVX 411?
  • The VVX 411 has up to 30 speed dial keys for easy access to frequently dialed numbers.
  • What kind of display does the VVX 411 have?
  • The VVX 411 features a 3.5-inch color LCD display with a resolution of 320 x 240 pixels, providing clear and vibrant visuals.
  • How many lines can the VVX 411 handle?
  • The VVX 411 can handle up to 12 lines or accounts, allowing for efficient management of multiple calls.
  • Does the VVX 411 support HD Voice?
  • Yes, the VVX 411 supports Polycom's HD Voice technology, which provides high-quality audio and improved call clarity.
  • What connectivity options are available on the VVX 411?
  • The VVX 411 has dual Gigabit Ethernet ports for network connectivity and supports power over Ethernet (PoE).
  • Can the VVX 411 be used with a headset?
  • Yes, the VVX 411's dedicated headset port supports a variety of headsets, including analog and USB headsets.
  • Does the VVX 411 have a built-in Bluetooth feature?
  • The VVX 411 does not have built-in Bluetooth functionality.
  • Is the VVX 411 compatible with third-party call management systems?
  • Yes, the VVX 411 is compatible with the majority of third-party call management and VoIP platforms.
  • How is the VVX 411 powered?
  • The VVX 411 can be powered through Power over Ethernet (PoE) or an optional AC adapter.
  • Can the VVX 411 be wall-mounted?
  • Yes, the VVX 411 can be wall-mounted with the optional mounting kit, but it is primarily intended for desktop use.
  • What types of network protocols does the VVX 411 support?
  • The VVX 411 supports a variety of network protocols, including SIP, making it compatible with the majority of VoIP systems.
  • Does the VVX 411 support call forwarding and call transfer?
  • Yes, the VVX 411 allows for call forwarding, transfer, and other advanced calling features.
  • Can I customize the VVX 411’s settings and features?
  • Yes, the VVX 411's settings and features can be modified via the web-based interface or configuration settings.
  • Is there a voicemail feature on the VVX 411?
  • The VVX 411 includes voicemail integration, which allows users to access and manage voicemail messages.
  • How do I perform a factory reset on the VVX 411?
  • A factory reset can be done from the phone's settings menu or via the web-based configuration interface.
  • Does the VVX 411 support multiple languages?
  • The VVX 411's user interface and display do, in fact, support multiple languages.
  • Can the VVX 411 be used with a wireless network?
  • The VVX 411 does not support Wi-Fi or wireless networking; instead, it requires a wired Ethernet connection.
  • Can the VVX 411 be used in a home office environment?
  • Yes, the VVX 411 is appropriate for both office and home office settings due to its advanced features and flexibility.
  • Does the VVX 411 support video calling?
  • No, the VVX 411 does not support video calling; it is only designed for audio calls.
  • Does the VVX 411 support call recording?
  • The VVX 411 lacks built-in call recording capabilities but can be combined with third-party call recording solutions.
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