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TelQuest International Return Policy



Credit / Refund orders are eligible within 30 days of purchase and do not include special order items.



Return Instructions:


• All items must be complete in their original packaging.

• Please do not write on original packaging or a 20% restocking fee may apply.

• If replacing the item, any additional charge of greater value than the original replacement will be charged on the card on file.

• If the item is returned, we will issue a refund to the credit card charged for the order.


For Defective Items:

• We will provide a service return label for defective equipment within 30 days of purchase.

• After that time the customer is responsible for shipping any defective items back to our company.

• Replacement orders will be charged to the credit card on file.

• Once the defective equipment is returned we will issue a refund to the credit card charged.


For Additional Details, please refer to our Terms and Conditions Page.