Telquest International Return Policy
Credit / Refund orders are eligible within 30 days of purchase and do not include special order items.
• All items must be complete in their original packaging.
• Please do not write on original packaging or a 20% restocking fee may apply.
• If replacing the item, any additional charge of greater value than the original replacement will be charged on the card on file.
• If the item is returned, we will issue a refund to the credit card charged for the order.
For Defective Items:
• We will provide a service return label for defective equipment within 30 days of purchase.
• After that time the customer is responsible for shipping any defective items back to our company.
• Replacement orders will be charged to the credit card on file.
• Once the defective equipment is returned we will issue a refund to the credit card charged.
For Additional Details, please refer to our Terms and Conditions Page.