Plantronics CS50 Wireless Headset System (63120-20) | Recertified

Plantronics CS50 Wireless Headset System (63120-20) | Recertified

SKU: 63120-20
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Overview

Overview of Plantronics CS50 Wireless Headset System (63120-20) | Recertified

The Plantronics CS50 Wireless Headset System (63120-20) replaces speakerphones and corded handsets with a hands-free alternative. By utilizing the CS50's 300' wireless range, you can avoid having to worry about cords. The CS50 is a comfortable and well-fitting keyboard that frees up your hands for typing. The 900 MHz digital wavelength ensures clear, consistent calls. Furthermore, the headset includes 64-bit digital audio encryption to prevent others from listening in on your conversations. The Plantronics CS-50 battery is intended to last for up to 8 hours.


Key Features of Plantronics CS50 Wireless Headset System


Hands-free communication and total wireless
In a typical office setting, roam up to 300 feet.
Talk for up to eight hours without recharging
The headset can be fully recharged in under three hours. 80% recharged in 1.5 hours
Have clear, private and completely secure conversations
Volume control for both receive and transmit
Answer and end calls with one touch of a button
Noise-cancelling microphone for crystal-clear conversations in any setting
Connects to most single or multi-line phones
Mute the microphone quickly with the press of a button.
Lightweight only 1.5 oz
Integrated busy light
Lifter compatible

Specifications

Specifications for Plantronics CS50 Wireless Headset System (63120-20) | Recertified

ManufacturerPlantronics
Manufacturer Part Number63120-20
Product NamePlantronics CS50 Wireless Headset System
Product TypeWireless Headset
Call Answer/EndYes
ConnectivityRJ9
Digital Encryption64-Bit
Digital Signal ProcessingNo
Frequency900 MHz
Limited Warranty1 year
MicrophoneNoise-canceling
MuteYes
Optimized for Microsoft Office Communicator 2007No
PC Wideband AudioNo
RangeUp to 300 Feet
Standby TimeUp to 70 hrs.
Talk TimeUp to 8 hrs.
TypeWireless
Volume +/-Yes
Wearing StyleConvertible - over-the-head or over-the-ear
Earpiece Weight0.9 oz
Headset FamilyCS50

Frequently Asked Questions

Plantronics CS50 Wireless Headset System (63120-20)

Frequently Asked Questions (FAQ's)



What is the Plantronics CS50 Wireless Headset System?
  • The CS50 is a wireless headset system designed for office and call center use, offering hands-free communication with up to 300 feet of range.
    • What is included in the CS50 package?
  • The package includes the wireless headset, base station, power adapter, battery, ear loops, headband, and user manual.
    • Is the CS50 compatible with all office phones?
  • The CS50 is compatible with most standard desk phones, but may require an HL10 handset lifter or additional cables for full functionality.
    • Does the headset work with VoIP or softphones?
  • It primarily works with traditional desk phones, but may function with VoIP systems using a compatible adapter.
    • What type of battery does the CS50 use?
  • The headset uses a rechargeable lithium-ion battery, which provides up to 8 hours of talk time.
    • How do I pair the CS50 headset to its base?
  • Place the headset on the charging base and hold the call control button for 5-10 seconds until the light blinks, indicating pairing mode.
    • Can the CS50 connect to multiple devices at the same time?
  • No, the CS50 is designed to connect to a single desk phone at a time.
    • Do I need the HL10 handset lifter?
  • The HL10 lifter is required if you want to remotely answer and end calls without manually picking up the handset.
    • Is the headset compatible with Cisco, Avaya, or Polycom phones?
  • Yes, it works with most Cisco, Avaya, and Polycom desk phones, but may need an EHS (Electronic Hook Switch) adapter for remote call control.
    • Can I use the CS50 with my PC or laptop?
  • No, the CS50 does not natively support USB or Bluetooth connections for computer use.
    • How long does the battery last?
  • The battery provides up to 8 hours of talk time on a full charge.
    • How long does it take to fully charge the headset?
  • A full charge takes approximately 3 hours.
    • How do I replace the battery?
  • Open the battery compartment on the headset, remove the old battery, and insert a new one, ensuring proper polarity.
    • Can I use the headset while charging?
  • No, the CS50 must be placed in the base station to charge, making it unavailable for use during charging.
    • What should I do if the headset isn't holding a charge?
  • Try resetting the headset, cleaning the charging contacts, or replacing the battery if it's old.
    • How do I adjust the volume on the CS50?
  • Use the volume control buttons on the headset to increase or decrease the speaker volume.
    • Why is there static or interference in my calls?
  • Interference can be caused by other wireless devices, physical obstructions, or being too far from the base station. Try moving closer or changing the frequency settings.
    • Does the CS50 have noise cancellation?
  • Yes, the microphone features noise-canceling technology to reduce background noise.
    • Can I mute the microphone during a call?
  • Yes, press the mute button on the headset to mute your microphone.
    • What should I do if the headset isn’t connecting to the base?
  • Reset the headset by turning it off and back on, ensure it's correctly docked for pairing, and check for interference from other devices.
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