Plantronics Voyager 5200 UC Bluetooth Wireless Headset with BT700 Dongle (206110-102)
Frequently Asked Questions (FAQ's)
What devices are compatible with the Plantronics Voyager 5200 UC?
It works with PCs, Macs, smartphones, and tablets via Bluetooth or the included BT700 USB-A dongle. Does the Voyager 5200 UC work with Microsoft Teams, Zoom, and other communication platforms?
Yes, it is optimized for Microsoft Teams and supports Zoom, Skype, Cisco Webex, Google Meet, and more.
Can I connect the headset to multiple devices at the same time?
Yes, the Voyager 5200 UC supports multi-point connectivity, allowing it to be paired with two devices simultaneously.
What is the difference between the Voyager 5200 and Voyager 5200 UC?
The UC version includes the BT700 USB dongle for seamless PC connectivity and better call quality. Does the Voyager 5200 UC work with hearing aids?
It is not officially hearing aid-compatible, but users have reported good performance with some hearing aid models. How long does the battery last on a full charge?
The headset provides up to 7 hours of talk time and 9 days of standby time. How do I charge the Voyager 5200 UC?
You can charge it using the micro-USB cable or the optional charging case (sold separately). Can I use the headset while it is charging?
No, the headset does not function while charging. How long does it take to fully charge the headset?
A full charge takes about 90 minutes. Does the Voyager 5200 UC have noise cancellation?
Yes, it features four adaptive microphones with WindSmart noise-canceling technology to reduce background noise. Can I use the Voyager 5200 UC for music?
Yes, but it is optimized for voice calls, so the audio quality for music may not be as rich as dedicated music headphones. Does it have a sidetone feature so I can hear my own voice during calls?
Yes, sidetone is enabled by default, allowing you to hear your voice while speaking. What is the wireless range of the Voyager 5200 UC?
The Bluetooth range is up to 98 feet (30 meters) with the BT700 dongle and about 33 feet (10 meters) with a standard Bluetooth connection.
How do I check the battery level?
Press the Call button, and the headset will announce the remaining battery time.
Can I mute/unmute using the headset?
To reset: Yes, press the Mute button on the boom arm to mute/unmute calls. Does the headset have voice controls?
Yes, you can answer or ignore calls by saying "Answer" or "Ignore". Where can I download software or firmware updates for the Voyager 5200 UC?
You can download the Poly Lens Desktop App from Poly's official website to check for updates and customize settings. Can I use the Voyager 5200 UC without the BT700 USB dongle?
Yes, but the BT700 dongle provides a more stable connection and extended range on a PC or Mac. Does the Voyager 5200 UC support Bluetooth 5.0?
No, it uses Bluetooth 4.1, but still delivers a strong and reliable connection. Can I pair the headset with multiple Bluetooth devices at once?
Yes, it supports multi-point pairing, allowing connection to two devices simultaneously.