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Cisco IP Phone 8800 Key Expansion Module (CP-8800-A-KEM-3PC) | New

Cisco IP Phone 8800 Key Expansion Module (CP-8800-A-KEM-3PC) | New

SKU: CP-8800-A-KEM-3PC-N
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Overview

Overview of Cisco IP Phone 8800 Key Expansion Module (CP-8800-A-KEM-3PC) | New

The Cisco IP Phone 8800 Key Expansion Module (CP-8800-A-KEM-3PC) is a versatile accessory designed to boost productivity and streamline communication for users of Cisco IP Phone 8851, 8861, and 8865 models. By adding programmable keys, this module enables quick access to frequently used features, contacts, and lines, making it an essential tool for receptionists, administrative staff, managers, and executives. The Cisco IP Phone 8800 Key Expansion Module features a large 4.3-inch color display that provides easy identification of associated buttons. With 18 physical keys and access to an additional 18 keys using the page buttons, this module offers a total of 36 programmable keys per unit. Up to three expansion modules can be connected to the IP Phone 8861 and 8865, and up to two modules can be connected to the IP Phone 8851, allowing for a maximum of 108 programmable keys. The CP-8800-A-KEM-3PC is an essential accessory for users who require enhanced call coverage and quick access to frequently used features. Its combination of programmable keys, illuminated buttons, and intuitive design makes it a valuable tool for improving communication efficiency in any professional setting.


Key Features of Cisco IP Phone 8800 Key Expansion Module


• Configure the keys for speed dial, frequently used features, or shared-line appearances to enhance productivity and responsiveness.

• The buttons are illuminated to provide visual cues for line status, making it easy to identify available, in-use, ringing, or on-hold lines.

• The module's display can be adjusted to match the angle of the connected Cisco IP Phone, ensuring optimal visibility.

• The expansion module connects directly to the base device, with power and signaling provided by the host phone for a simple and convenient installation.

• When the connected IP Phone enters power-saving mode, the expansion module also enters sleep mode, reducing energy consumption.

Specifications

Specifications for Cisco IP Phone 8800 Key Expansion Module (CP-8800-A-KEM-3PC) | New

ManufacturerCisco
Manufacturer Part NumberCP-8800-A-KEM-3PC
Product NameCisco IP Phone 8800 Key Expansion Module
Product TypeExpansion Module
CompatibilityCisco IP Phone 8851, 8861, and 8865
Physical Programmable Keys18 keys per module
Total Programmable Keys36 keys per module (up to 108 with three modules)
Display4.3 inches (109.2 mm) color display, 480 x 272 pixels
User Experience ModesSession Line Mode (SLM)
Power SupplyPower over Ethernet (PoE)
Dimensions9.02 x 5.15 x 1.58 inches
Weight1.08 lbs (489g)
Operating Temperature32 to 104°F (0 to 40°C)
Relative Humidity10% to 95%
Storage Temperature12 to 140°F (-10 to 60°C)

User Guides

Frequently Asked Questions

Cisco IP Phone 8800 Key Expansion Module (CP-8800-A-KEM-3PC)
Frequently Asked Questions (FAQ's)



Does the Cisco 8800 Key Expansion Module support SIP protocol?
  • Yes, the Key Expansion Module works with Cisco IP phones that support the SIP protocol and are compatible with the 8800 series.
  • How many programmable keys does the module offer?
  • It offers 18 keys per page and supports two pages, for a total of 36 programmable keys.
  • Which Cisco IP phones are compatible with this Key Expansion Module?
  • It is compatible with select Cisco IP Phone 8800 Series models, including the 8851, 8861, and 8865.
  • Can I connect more than one Key Expansion Module to a single phone?
  • Yes, up to three Key Expansion Modules can be daisy-chained to a single phone for added functionality.
  • Does the Key Expansion Module require additional power?
  • No, the module is powered entirely by the connected Cisco IP phone.
  • Does the module have a backlit display?
  • Yes, the Cisco 8800 KEM has a backlit display that ensures clear visibility in all lighting conditions.
  • How do I program the keys on the expansion module?
  • The keys can be programmed using the Cisco Unified Communications Manager (CUCM) or phone settings, depending on the phone model.
  • Is there a warranty for the Cisco 8800 Key Expansion Module?
  • Yes, the module typically includes a Cisco standard one-year hardware warranty, though the terms may differ depending on the purchase agreement.
  • What is the maximum number of keys available with three modules connected?
  • With three modules linked, users can access up to 108 programmable keys (36 per module).
  • Does the Key Expansion Module support multiple pages?
  • Yes, the module has two pages and allows users to switch between sets of 18 keys, for a total of 36.
  • Is the module plug-and-play?
  • Yes, the Key Expansion Module automatically integrates with compatible Cisco IP phones and requires no additional software.
  • Can I use the Key Expansion Module for speed dialing?
  • Yes, the programmable keys can be set up for speed dialing, line appearances, and other customized functions.
  • Does the module support BLF (Busy Lamp Field) functionality?
  • Yes, the keys can be set to BLF, allowing users to track the status of lines or extensions.
  • Is there a limit to the number of programmable features per key?
  • Yes, each key can be programmed with a single feature or function.
  • Does the Key Expansion Module affect the performance of the phone?
  • No, the module is intended to integrate seamlessly without impairing the phone's performance.
  • Can I remove or reprogram the keys after initial setup?
  • Yes, the keys can be reprogrammed or removed as needed using phone settings or the Cisco Unified Communication Manager.
  • How is the Key Expansion Module attached to the phone?
  • The module physically attaches to the side of the Cisco 8800 Series IP phone and is secured with the included connector.
  • Is the module suitable for a high-traffic work environment?
  • Yes, the Key Expansion Module is ideal for call-intensive environments such as reception desks, executive offices, and customer service departments.
  • What happens if the phone reboots or loses power?
  • The Key Expansion Module's settings and configurations are saved, so it will automatically restore functionality once the phone is back online.
  • Can I label the keys on the module?
  • Yes, the keys can be digitally labeled using the phone's settings, which will appear on the module's backlit display.
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