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Cisco 8841 IP Phone with Multiplatform Firmware (CP-8841-3PCC-K9) | New

Cisco 8841 IP Phone with Multiplatform Firmware (CP-8841-3PCC-K9) | New

SKU: CP-8841-3PCC-K9-N
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All phones come individually boxed with a handset, ethernet cable and curly cord

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Overview

Overview of Cisco 8841 IP Phone with Multiplatform Firmware (CP-8841-3PCC-K9) | New


The Cisco 8841 IP Phone with Multiplatform Firmware (CP-8841-3PCC-K9) is a professional-grade desktop VoIP phone designed for use in business environments ranging from small offices to large enterprises. With multiplatform firmware (3PCC), it is optimized for open SIP deployments and is compatible with a wide range of third-party call control platforms, including Cisco Webex Calling, BroadWorks, Asterisk, Metaswitch, and various Unified-Communications-as-a-Service (UCaaS) providers


Cisco 8841 IP Phone with Multiplatform Firmware (CP-8841-3PCC-K9) Features:

  • 5-inch color display provides clear visibility for call information and navigation.
  • Four-way navigation keys and softkeys for intuitive menu access and call handling.
  • Wideband audio ensures high-definition voice quality via handset, speakerphone, or headset.
  • Full-duplex speakerphone supports hands-free communication.
  • RJ9 headset port with electronic hookswitch (EHS) support for compatible headsets.
  • Two Gigabit Ethernet ports allow both phone and computer to share a single network drop, with VLAN support for traffic separation.
  • Power over Ethernet (PoE) simplifies installation and reduces cable clutter.
  • Advanced encryption for signaling and media, secure boot, and device authentication protect sensitive communications.
  • Five programmable line keys support multiple numbers or functions, such as speed dial or call forwarding.
  • Multi-call-per-line capability for handling multiple calls per directory number.
  • Fixed function keys provide one-touch access to key features like voicemail, directory, and conferencing.
  • Ergonomic design with optional wall-mount kit for flexible placement.
  • EnergyWise technology for power efficiency.
  • Kensington lock slot for physical security

Best Uses for Cisco 8841 IP Phone with Multiplatform Firmware (CP-8841-3PCC-K9):

  • Knowledge and Remote Workers: Ideal for professionals who require secure, high-quality voice communications and access to advanced telephony features.
  • Businesses of All Sizes: Suitable for small, medium, and large enterprises seeking a reliable and scalable IP phone solution.
  • Multi-Platform Environments: Perfect for organizations using third-party SIP platforms or migrating to cloud-based telephony services

The Cisco 8841 IP Phone with Multiplatform Firmware (CP-8841-3PCC-K9) is a versatile, secure, and high-quality IP phone tailored for open SIP environments and third-party UCaaS platforms. Its robust feature set, ergonomic design, and compatibility with leading VoIP providers make it an excellent choice for businesses seeking reliable, scalable, and future-proof desktop communication solutions

Specifications

Specifications for Cisco 8841 IP Phone with Multiplatform Firmware (CP-8841-3PCC-K9) | New

Manufacturer Cisco
Manufacturer Part Number CP-8841-3PCC-K9
Product Name Cisco 8841 IP Phone with Multiplatform Firmware
Product Type VoIP Phone
Compatible Platforms
Cisco Business Edition 6000
Body Material
ABS plastic
Call Services
Voice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold, Message Waiting Capability
Dialer Location
Base
Conference Call Capability
Yes
Speakerphone
Yes (digital duplex)
Programmable Buttons Qty
5
Indicators
Voice message waiting indicator, speakerphone indicator, headset
Additional Functions
Call timer, Intercom
Main Features
Multiple VoIP protocol support, integrated Ethernet switch
VoIP
Yes
VoIP Protocols
SIP, RTCP, RTP, SRTP, SDP
Voice Codecs
G.722, G.729a, G.711u, G.711a, iLBC, iSAC
Lines Supported
5 lines
Quality of Service
IEEE 802.1Q (VLAN), IEEE 802.1p
Security
IEEE 802.1X, TLS
Power Over Ethernet (PoE) Support
Yes
Network Protocols
IP, TFTP, UDP, Cisco Discovery Protocol (CDP), HTTP, DNS, HTTPS, SRTP, Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED), RTCP, RTP
Network Ports Qty
2 x Ethernet 10Base-T/100Base-TX/1000Base-T
Compatible Software
Cisco Unified Communications Manager 8.5.1 or later, Cisco Hosted Collaboration Solution, Cisco Unified Communications Manager Express 10.0 or later
Network Features
Class 2 PoE
Type
LCD display - color
Display Location
Base
Diagonal Size
5"
Display Resolution
800 x 480 pixels
Color Depth
24-bit (16.7 million colors)
Backlit
Yes
Display Languages
Danish, Hebrew, Hungarian, Czech, Croatian, Slovenian, Thai, Slovak, Brazilian Portuguese, English, German, French, Italian, Norwegian, Portuguese, Polish, Finnish, Swedish, Russian, Spanish, Dutch, Greek, Turkish, Arabic, Bulgarian, Latvian, Lithuanian, Estonian, Serbian, Romanian, Catalan, Japanese, Chinese, Korean
Connections
Headset jack / RJ-9 ¦ Electronic hook switch (EHS)
Hearing Aid Compatible
Yes
Placing / Mounting
Wall-mountable, table mount
Width
10.1 in
Depth
1.6 in
Height
9 in
Weight
2.6 lbs

User Guides

Cisco 8841 IP Phone with Multiplatform Firmware (CP-8841-3PCC-K9) Data Sheet

Frequently Asked Questions

Cisco 8841 IP Phone with Multiplatform Firmware (CP-8841-3PCC-K9)
Frequently Asked Questions (FAQ's)



What is Multiplatform Firmware?
  • Multiplatform Firmware enables the phone to work with non-Cisco third-party VoIP providers.
    • How do I configure the Cisco 8841 for my office?
  • Use the web interface or manually set up the device by entering the parameters provided by your network administrator.
    • Can the Cisco 8841 connect to a Wi-Fi network?
  • No, the Cisco 8841 requires an Ethernet connection.
    • Does the Cisco 8841 support Bluetooth connectivity?
  • Yes, it supports Bluetooth, which allows you to connect wireless headsets and other devices.
    • How many lines can the Cisco 8841 handle?
  • The Cisco 8841 is capable of handling up to five calls simultaneously.
    • What type of display does the Cisco 8841 have?
  • It has a 5-inch high-resolution color display (800 x 480).
    • Does the Cisco 8841 support Power over Ethernet (PoE)?
  • Yes, it supports PoE, which allows it to receive both power and data through the same network cable.
    • Can I use the Cisco 8841 in a home office setup?
  • Yes, it is appropriate for both home and business offices, provided you have the proper VoIP service.
    • What are the security features of the Cisco 8841?
  • It includes encrypted voice communications and secure provisioning to prevent eavesdropping.
    • Is the Cisco 8841 compatible with any headset?
  • It is compatible with most headsets that have an RJ-9 connector or Bluetooth.
    • How do I perform a factory reset on the Cisco 8841?
  • The factory reset can be done from the settings menu, "Admin Settings > Reset Settings > All Settings".
    • What audio features does the Cisco 8841 offer?
  • It features wideband audio, a full-duplex speakerphone, and acoustic echo cancellation.
    • Can I customize the ringtone on the Cisco 8841?
  • Yes, you can select from a variety of ringtones or download new ones.
    • Does the Cisco 8841 support call forwarding?
  • Yes, the phone supports several types of call forwarding: immediate, when busy, and no answer.
    • How do I update the firmware on the Cisco 8841?
  • Firmware updates are usually managed by your network administrator and can be sent to the phone remotely.
    • What protocols does the Cisco 8841 support?
  • It uses SIP (Session Initiation Protocol) for signaling.
    • Can the Cisco 8841 be wall-mounted?
  • Yes, with the purchase of an optional wall-mounting kit.
    • How do I access voicemail on the Cisco 8841?
  • Voicemail can be accessed via a dedicated button or a programmable soft key.
    • What is the warranty for the Cisco 8841?
  • It typically comes with a one-year limited warranty, though this can vary depending on the seller and region.
    • How do I contact support for the Cisco 8841?
  • Support is available via Cisco's official support website or by contacting your service provider or network administrator.
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    Great deal, price is reasonable and user friendly

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