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Cisco IP Phone 8865 Key Expansion Module (CP-8800-V-KEM) | New

Cisco IP Phone 8865 Key Expansion Module (CP-8800-V-KEM) | New

SKU: CP-8800-V-KEM-N
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Overview

Overview of Cisco IP Phone 8865 Key Expansion Module (CP-8800-V-KEM) | New

The Cisco IP Phone 8865 Key Expansion Module (CP-8800-V-KEM) adds additional buttons and a color LCD display to the Cisco IP Phone 8865 and 8865NR versions. This key expansion module adds 14 physical keys as well as access to 14 more keys via the page keys, for a total of 28 more keys. Up to three 8865 Key Expansion Modules can be connected to the IP Phone 8865 and 8865NR. The 8865 Key Expansion Module has a foot support and the necessary hardware to attach it directly to the base device in the classic side-by-side method.


Key Features of Cisco IP Phone 8865 Key Expansion Module


The 3.5-inch graphical (TFT) color displays display provides 16-bit color depth and 480 x 272 effective pixel resolution, with backlight
Adjust brightness preferences on KEM from 8865 settings menu
Provides 28 additional keys for directory numbers, speed dial, or programmable feature keys
Keys illuminate when configured as directory numbers or shared-line keys to allow for easy identification of line status
Can be articulated to match the same angle as the connected Cisco IP Phone 8865
Does not include its own local power supply; it gets power from attached phones

Compatibility

Compatible with Cisco 8865 and 8865NR IP phones
Up to 3 Cisco 8800 Video Key Expansion Modules can be connected to one Cisco 8865 or 8865NR
Requires Cisco Unified Communications Manager Version 10.5(2) and later; and Cisco Unified Survivable Remote Site Telephony (SRST) 11.0 (with Cisco IOS Software Release 15.3(3)M) and later
Requires Cisco IP Phone 8800 firmware 12.0.1.11 and later

Specifications

Specification for Cisco IP Phone 8865 Key Expansion Module (CP-8800-V-KEM) | New

ManufacturerCisco
Manufacturer Part NumberCP-8800-V-KEM
Product NameCisco IP Phone 8865 Key Expansion Module
Product TypeNetworking Switch
Intended For
VoIP phone
Display
2 x LCD display - 3.5" - 320 x 480 - backlit
Color
Charcoal
Connections
USB
Designed For
Cisco IP Phone 8865

User Guides

Frequently Asked Questions

Cisco IP Phone 8865 Key Expansion Module (CP-8800-V-KEM)
Frequently Asked Questions (FAQ's)

What is the Cisco IP Phone 8865 Key Expansion Module used for?
  • It provides additional programmable line keys, enhancing productivity for power users and administrative staff who handle multiple calls.
  • How many line keys does the Cisco IP Phone 8865 Key Expansion Module have?
  • It includes 18 programmable line keys, expandable to 36 with dual-page access.
  • Is the Cisco IP Phone 8865 Key Expansion Module compatible with other Cisco IP phones?
  • It is designed specifically for the Cisco IP Phone 8800 Series, including models like 8841, 8851, and 8865.
  • How many key expansion modules can be connected to the Cisco IP Phone 8865?
  • Up to three modules can be connected for a maximum of 108 additional line keys.
  • Does the Cisco IP Phone 8865 Key Expansion Module support dual-page functionality?
  • Yes, it supports dual-page functionality, allowing 18 keys per page, which increases efficiency.
  • Can the Cisco IP Phone 8865 Key Expansion Module be powered through the phone?
  • Yes, it is powered by the host phone, so no additional power supply is required.
  • What types of features can be programmed on the Cisco IP Phone 8865 Key Expansion Module keys?
  • Keys can be programmed for various features like speed dial, line appearances, and busy lamp fields.
  • How do you attach the Cisco IP Phone 8865 Key Expansion Module to the phone?
  • The module attaches to the phone via a side connector, creating a secure physical and functional connection.
  • Is the Cisco IP Phone 8865 Key Expansion Module backlit?
  • Yes, it features a backlit display to improve visibility in low-light environments.
  • What display does the Cisco IP Phone 8865 Key Expansion Module use?
  • It has a high-resolution, grayscale LCD display for easy readability of the programmed lines.
  • Can the Cisco IP Phone 8865 Key Expansion Module be used for monitoring multiple lines?
  • Yes, it allows users to monitor multiple lines, making it ideal for call-intensive roles.
  • Is the Cisco IP Phone 8865 Key Expansion Module suitable for receptionists?
  • Yes, it’s ideal for receptionists, administrative staff, and managers who handle high call volumes.
  • How do you configure the Cisco IP Phone 8865 Key Expansion Module?
  • Configuration is done through the Cisco Unified Communications Manager (CUCM), where each key can be assigned specific functions.
  • Can the Cisco IP Phone 8865 Key Expansion Module be customized per user?
  • Yes, each module can be customized based on the user’s specific needs and preferences.
  • Is the Cisco IP Phone 8865 Key Expansion Module compatible with Cisco Unified Communications Manager?
  • Yes, it is fully compatible with CUCM for easy configuration and management.
  • How much space does the Cisco IP Phone 8865 Key Expansion Module add to the desk setup?
  • It attaches to the side of the IP phone, adding minimal space while providing extensive functionality.
  • Can you daisy-chain multiple Cisco IP Phone 8865 Key Expansion Modules?
  • Yes, up to three modules can be daisy-chained to the Cisco 8865 for a substantial increase in line availability.
  • What version of Cisco Unified Communications Manager is required for the Cisco IP Phone 8865 Key Expansion Module?
  • It requires CUCM version 10.3(1) or later for full functionality.
  • Does the Cisco IP Phone 8865 Key Expansion Module support Busy Lamp Field (BLF)?
  • Yes, it supports BLF, allowing users to monitor the status of other extensions easily.
  • Is the Cisco IP Phone 8865 Key Expansion Module compatible with both wired and wireless configurations of the Cisco 8865?
  • Yes, it is compatible with both configurations, making it flexible for various deployment setups.
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