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Cisco IP Phone 8865 Key Expansion Module (CP-8800-V-KEM) | New

Cisco IP Phone 8865 Key Expansion Module (CP-8800-V-KEM) | New

SKU: CP-8800-V-KEM-N
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Overview

Overview of Cisco IP Phone 8865 Key Expansion Module (CP-8800-V-KEM) | New

The Cisco IP Phone 8865 Key Expansion Module (CP-8800-V-KEM) is a unique attachment that improves the functionality and productivity of Cisco 8800 Series IP phones. This compact expansion module adds 18 physical line keys to your existing phone system, making it excellent for receptionists, administrative assistants, and other power users who handle many lines and large call volumes. The CP-8800-V-KEM has a high-resolution color display that works flawlessly with compatible Cisco IP phones. It has 18 physical buttons with tri-color LEDs that may be set for a variety of applications, including speed dials, direct station select (DSS), and busy lamp field (BLF) monitoring. Users can dramatically increase their line capacity by connecting up to three modules to a single phone, easing call management and enhancing overall efficiency.


Key Features of Cisco IP Phone 8865 Key Expansion Module


18 programmable line keys with tri-color LEDs for status indication

High-resolution 5-inch (480 x 272 pixels) color display

• Supports up to three modules per phone for a total of 54 additional lines

• Compatible with Cisco IP Phone 8851, 8861, and 8865 models

Plug-and-play installation with automatic configuration

Powered directly by the host phone (no external power supply needed)

Adjustable display tilt for optimal viewing angle

• Supports various functions including speed dial, BLF, and call park

• Consistent user interface with the host Cisco IP phone

Firmware upgrades automatically with the host phone


Benefits of Cisco IP Phone 8865 Key Expansion Module


🗹 Increase productivity by managing more lines and calls efficiently

🗹 Improve call handling and reduce wait times for customers

🗹 Enhance visibility of line and call status with tri-color LEDs

🗹 Simplify installation and configuration with plug-and-play design

🗹 Maintain a clean, professional look with seamless integration

🗹 Customize button functions to suit specific user needs

🗹 Scale your phone system easily as your business grows

🗹 Reduce training time with a familiar Cisco user interface

🗹 Ensure up-to-date features with automatic firmware upgrades

🗹 Leverage Cisco's renowned quality and support for peace of mind

Specifications

Specification for Cisco IP Phone 8865 Key Expansion Module (CP-8800-V-KEM) | New

ManufacturerCisco
Manufacturer Part NumberCP-8800-V-KEM
Product NameCisco IP Phone 8865 Key Expansion Module
Product TypeNetworking Switch
Intended For
VoIP phone
Display
2 x LCD display - 3.5" - 320 x 480 - backlit
Color
Charcoal
Connections
USB
Designed For
Cisco IP Phone 8865

User Guides

Frequently Asked Questions

Cisco IP Phone 8865 Key Expansion Module (CP-8800-V-KEM)
Frequently Asked Questions (FAQ's)



What is the Cisco IP Phone 8865 Key Expansion Module used for?
  • It provides additional programmable line keys, enhancing productivity for power users and administrative staff who handle multiple calls.
  • How many line keys does the Cisco IP Phone 8865 Key Expansion Module have?
  • It includes 18 programmable line keys, expandable to 36 with dual-page access.
  • Is the Cisco IP Phone 8865 Key Expansion Module compatible with other Cisco IP phones?
  • It is designed specifically for the Cisco IP Phone 8800 Series, including models like 8841, 8851, and 8865.
  • How many key expansion modules can be connected to the Cisco IP Phone 8865?
  • Up to three modules can be connected for a maximum of 108 additional line keys.
  • Does the Cisco IP Phone 8865 Key Expansion Module support dual-page functionality?
  • Yes, it supports dual-page functionality, allowing 18 keys per page, which increases efficiency.
  • Can the Cisco IP Phone 8865 Key Expansion Module be powered through the phone?
  • Yes, it is powered by the host phone, so no additional power supply is required.
  • What types of features can be programmed on the Cisco IP Phone 8865 Key Expansion Module keys?
  • Keys can be programmed for various features like speed dial, line appearances, and busy lamp fields.
  • How do you attach the Cisco IP Phone 8865 Key Expansion Module to the phone?
  • The module attaches to the phone via a side connector, creating a secure physical and functional connection.
  • Is the Cisco IP Phone 8865 Key Expansion Module backlit?
  • Yes, it features a backlit display to improve visibility in low-light environments.
  • What display does the Cisco IP Phone 8865 Key Expansion Module use?
  • It has a high-resolution, grayscale LCD display for easy readability of the programmed lines.
  • Can the Cisco IP Phone 8865 Key Expansion Module be used for monitoring multiple lines?
  • Yes, it allows users to monitor multiple lines, making it ideal for call-intensive roles.
  • Is the Cisco IP Phone 8865 Key Expansion Module suitable for receptionists?
  • Yes, it’s ideal for receptionists, administrative staff, and managers who handle high call volumes.
  • How do you configure the Cisco IP Phone 8865 Key Expansion Module?
  • Configuration is done through the Cisco Unified Communications Manager (CUCM), where each key can be assigned specific functions.
  • Can the Cisco IP Phone 8865 Key Expansion Module be customized per user?
  • Yes, each module can be customized based on the user’s specific needs and preferences.
  • Is the Cisco IP Phone 8865 Key Expansion Module compatible with Cisco Unified Communications Manager?
  • Yes, it is fully compatible with CUCM for easy configuration and management.
  • How much space does the Cisco IP Phone 8865 Key Expansion Module add to the desk setup?
  • It attaches to the side of the IP phone, adding minimal space while providing extensive functionality.
  • Can you daisy-chain multiple Cisco IP Phone 8865 Key Expansion Modules?
  • Yes, up to three modules can be daisy-chained to the Cisco 8865 for a substantial increase in line availability.
  • What version of Cisco Unified Communications Manager is required for the Cisco IP Phone 8865 Key Expansion Module?
  • It requires CUCM version 10.3(1) or later for full functionality.
  • Does the Cisco IP Phone 8865 Key Expansion Module support Busy Lamp Field (BLF)?
  • Yes, it supports BLF, allowing users to monitor the status of other extensions easily.
  • Is the Cisco IP Phone 8865 Key Expansion Module compatible with both wired and wireless configurations of the Cisco 8865?
  • Yes, it is compatible with both configurations, making it flexible for various deployment setups.
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