Cisco 8851/8861 Key Expansion Module (CP-8800-A-KEM) | New
SKU: CP-8800-A-KEM-N
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Overview of Cisco 8851/8861 Key Expansion Module (CP-8800-A-KEM) | New
The Cisco 8851/8861 Key Expansion Module (CP-8800-A-KEM) adds additional buttons and a color LCD display to Cisco IP Phone 8851, 8861, and 8865 models. This key expansion module adds 18 physical keys with access to 18 additional keys via the page keys, for a total of 36 additional keys. You can connect up to three 8800 KEMs to the IP Phones 8861 and 8865, and up to two 8800 KEMs to the IP Phone 8851. The 8800 KEM comes with a foot stand and all the necessary hardware to connect it directly to the base device in the classic side-by-side method.
Features and Benefits of Cisco 8851/8861 Key Expansion Module
The Cisco IP Phone 8800 Key Expansion Module's big LCD display enables for rapid and easy identification of corresponding buttons. You can adjust the brightness of the individual KEM LCD in the IP Phone 8851, 8861, and 8865 models using the settings menu.
The primary use of the 8800 KEM is to add additional keys to the IP Phone 8851, 8861, and 8865 models for directory numbers, fast dial, or programmable feature keys. These keys are lit, and when used as directory numbers or shared-line keys, they make determining line status simple. The 8800 KEM is an excellent call-coverage device. It has functions that are similar to, but not precisely identical to, those of typical direct station selection/busy lamp field (DSS/BLF) modules; as a result, it is neither an operator nor an attendant console.
The two lighted page buttons located beneath the Cisco IP Phone 8800 KEM display allow you to switch between the first and second pages of 18 buttons, allowing you to access all 36 keys.
Specifications
Specification for Cisco 8851/8861 Key Expansion Module (CP-8800-A-KEM) | New
| Manufacturer | Cisco |
| Manufacturer Part Number | CP-8800-A-KEM |
| Product Name | Cisco 8851/8861 Key Expansion Module |
| Product Type | Expansion Module |
| Physical dimensions (H x W x D) | 9.02 x 5.15 x 1.58 in. |
| (229.14 x 130.78 x 40.2 mm) | |
| Weight | 1.08 lb (489g) |
| Power | 48 VDC, 117 mA maximum |
| Operating temperature | 32 to 104°F (0 to 40°C) |
| Relative humidity | 10 to 95% |
| Storage temperature | 12 to 140°F (-10 to 60°C) |
| Approvals and compliance | http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/regulatory_compliance/english/install/guide/iphrcsi3.html |
| Phone Firmware | Call Control Server Release |
| Cisco IP Phone 8800 firmware | 10.2(2) and later |
| Call-control compatibility | Cisco Unified Communications Manager Version 8.5(1) and later; and Cisco Unified Survivable |
| Remote Site Telephony (SRST) 8.0 (with Cisco IOS® Software Release 15.1(1)T) and later |
User Guides
Frequently Asked Questions
Cisco 8851/8861 Key Expansion Module (CP-8800-A-KEM)
Frequently Asked Questions (FAQ's)
What is the Cisco 8851/8861 Key Expansion Module? The Cisco 8851/8861 Key Expansion Module (KEM) is an accessory that provides additional programmable buttons for the Cisco 8851 and 8861 IP Phones.
How many programmable keys does the CP-8800-A-KEM provide? The KEM provides 18 programmable keys per page, with two pages, for a total of 36 programmable keys.
Is the CP-8800-A-KEM compatible with all Cisco IP phones? No, it is specifically compatible with the Cisco 8851 and 8861 IP Phones.
Can I connect multiple key expansion modules to a single phone? Yes, you can connect up to three KEMs to a single Cisco 8851 or 8861 IP phone.
What are the power requirements for the CP-8800-A-KEM? The KEM is powered directly by the connected IP phone, so no additional power supply is needed.
How do I configure the buttons on the CP-8800-A-KEM? The buttons can be configured through the Cisco Unified Communications Manager (CUCM) or via the phone's web interface.
Does the CP-8800-A-KEM support backlighting? Yes, the KEM features a high-resolution graphical display with backlighting.
Can the KEM be used for speed dialing? Yes, the programmable buttons can be configured for speed dialing, as well as other functions like call transfer, hold, and more.
Is the CP-8800-A-KEM easy to install? Yes, the KEM is designed for easy installation, attaching directly to the side of the Cisco IP phone.
Does the KEM affect the performance of the connected IP phone? No, the KEM operates independently and does not negatively impact the performance of the connected IP phone.
What type of display does the CP-8800-A-KEM have? The KEM features a grayscale LCD with a resolution of 480x272 pixels.
Can I label the buttons on the KEM? Yes, the labels can be customized and displayed digitally on the KEM's screen.
What kind of scenarios is the CP-8800-A-KEM ideal for? The KEM is ideal for environments that require high call volumes or where users need quick access to many extensions, such as receptionists or call center agents.
Does the KEM support both SIP and SCCP protocols? Yes, the KEM is compatible with both SIP and SCCP protocols.
is the maximum number of contacts that can be managed with the KEM? With three KEMs attached, you can manage up to 108 contacts or functions.
Is there any additional software required to use the KEM? No additional software is required; the KEM integrates seamlessly with the supported Cisco IP phones.
Can I use the KEM with Cisco's cloud-based phone systems? Yes, the KEM is compatible with both on-premise and cloud-based Cisco Unified Communications solutions.
How is the CP-8800-A-KEM different from other Cisco KEMs? The CP-8800-A-KEM is specifically designed for the Cisco 8851 and 8861 models, offering enhanced features such as a high-resolution display and better integration with these specific phones.
Can the KEM be customized for specific user roles? Yes, the programmable keys can be tailored to suit different roles, allowing users to set up the KEM according to their specific needs.