Which Polycom phones does the 1465-44243-001 adapter work with?
It is rated for the higher-draw Polycom VVX 501 and 601 phones, the SoundPoint IP 6000 conference phone, and is also compatible with VVX 300/301/310/311/400/401/410/411 series desk phones. What is the difference between the 1465-44243-001 and the 1465-43853-001?
Both are 48V Polycom adapters, but the 1465-44243-001 is rated higher at 520mA / 25W (suitable for VVX 501/601 and SoundPoint IP 6000), while the 1465-43853-001 is rated at 310mA / ~15W (suitable for the lower-draw VVX 300/400/500/600 and SoundPoint IP 4xx/5xx/6xx series). Use the higher-rated adapter if your phone requires more power; the lower-rated adapter will not work for VVX 501/601 or SoundPoint IP 6000. Is this adapter compatible with the newer Poly CCX series phones (CCX 500/600/700)?
Not directly. The CCX series uses the FSP025-DINANS2 variant (note the trailing "2") under SKU 2200-49760-001 or similar. While voltage and current ratings overlap, the connector or cabling may differ. Confirm with the seller or check Poly's documentation before substituting. Is the power cord included?
Yes. This is a two-piece design that ships with the adapter brick plus a detachable AC mains cord. The cord region varies (typically NEMA 1-15P for North America units); confirm the plug type matches your region before purchase. What is the FSP025-DINANS model designation?
FSP025-DINANS is Polycom's reference model number for this adapter (equivalent to PSA15A-480P being the reference for the lower-output 1465-43853-001). Knowing the FSP model helps cross-reference compatible OEM and aftermarket adapters. Do I need this adapter if my phone is powered via PoE?
No. If your VVX or SoundPoint IP phone is connected to a PoE-capable network switch, the switch supplies power over the Ethernet cable and an external adapter is not required. You only need this adapter when PoE is not available. Can I use a generic 48V adapter instead of this OEM Polycom part?
A third-party 48V / 520mA adapter with the correct center-positive barrel connector may work, but using the genuine Polycom 1465-44243-001 ensures voltage and current compliance, safety certification, and reliability with no risk of damaging the phone. What should I check before buying the Polycom 1465-44243-001?
Confirm your phone is on the supported list (especially that it requires the 25W rating, not the lower-output 15W version), verify the AC cord region matches your country, and decide whether the seller bundles the AC mains cord or sells it separately.