Poly Edge E400 IP Phone with Power Supply (2200-87835-001, 89B54AA#ABA) | New
SKU: 2200-87835-001-N
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Overview of Poly Edge E400 IP Phone with Power Supply (2200-87835-001) | New
The Poly Edge E400 IP Phone with Power Supply (2200-87835-001) is a cutting-edge, PoE-capable desk phone made for expanding companies, call-heavy teams and hybrid workplaces that require reliable SIP and easy-to-use call handling. Without a separate sidecar, you can see up to 32 lines, speed dials and busy lighting fields at a glance due to a 3.5-inch main color IPS display with a surround status light bar and an integrated 2.4-inch secondary display. Together, Poly HD Voice, Acoustic Clarity, NoiseBlockAI and Acoustic Fence provide crystal-clear, full-duplex conversations that eliminate background noise on the speakerphone and handset, making them perfect for shared areas and open-plan workspaces. Flexible connectivity is offered by dual Gigabit Ethernet ports with PoE, USB-C and RJ-9 headset support and the phone's integrated Microban antimicrobial protection keeps high-touch surfaces cleaner over time. The Poly Edge E400 with PSU, which comes with a dedicated 5V power supply, is prepared for deployments in settings where PoE isn't guaranteed, making rollouts across mixed infrastructure easier.
Key Features of Poly Edge E400 IP Phone with Power Supply
• Dual color displays with 3.5" main IPS LCD (320 x 240) plus 2.4" secondary IPS LCD (240 x 320) for line keys and speed dials.
• Supports up to 32 line key assignments via 8 keys on the main screen and 6 keys on the secondary screen (with pagination).
• Poly HD Voice with Acoustic Clarity, NoiseBlockAI, and Acoustic Fence for full-duplex, noise-suppressed audio on handset, headset and speakerphone.
• Dual Gigabit RJ-45 Ethernet ports with PoE (802.3af Class 4) for high-speed LAN and PC passthrough.
• 1 x RJ-9 headset port and 1 x USB 2.0 Type-C port for wired and USB headsets, media, storage or future expansion module.
• SIP protocol support, 3-way local conferencing and broad interoperability with SIP-hosted services and IP PBX systems.
• Integrated Microban antimicrobial protection to inhibit bacteria growth on high-touch phone surfaces.
• PoE-enabled plus included 5V PSU for flexible power options in any deployment scenario.
Benefits of Poly Edge E400 IP Phone with Power Supply
🗹 Handle more calls with less effort using dual displays and up to 32 programmable lines, BLFs and speed dials—ideal for reception, sales, and support desks.
🗹 Improve caller experience and comprehension with enterprise-grade audio that removes office noise, echo and distractions on every call.
🗹 Simplify network cabling and reduce port usage with dual Gigabit ports that let your PC share the same drop without sacrificing throughput.
🗹 Support multiple workstyles—wired RJ-9 and USB-C headset options make it easy to standardize on your preferred Poly or third-party headsets.
🗹 Deploy confidently in busy, shared environments with antimicrobial protection that helps maintain a cleaner device surface between cleanings.
🗹 Avoid PoE limitations: the bundled power supply ensures the Edge E400 can be installed wherever you have Ethernet, even if the switch doesn’t deliver power.
Specifications
Specifications for Poly Edge E400 IP Phone with Power Supply (2200-87835-001) | New
| Manufacturer | Poly |
| Manufacturer Part Number | 2200-87835-001, 89B54AA#ABA |
| Product Name | Poly Edge E400 IP Phone with Power Supply |
| Product Type | IP Phone |
| Primary Display | 3.5" color IPS LCD, 320 x 240, 16:9 aspect ratio |
| Secondary Display | 2.4" color IPS LCD, 240 x 320, 9:16 aspect ratio (for BLF/speed dials) |
| Line/Feature Keys | 14 physical line keys (8 main + 6 secondary), up to 44 line key assignments with pagination |
| Soft Keys | 4 context-sensitive soft keys |
| Navigation/Controls | 4-way navigation cluster with center select; home, back, volume +/-, hold, transfer, voicemail, speaker, headset, mute keys |
| Lines/Contacts Capacity | Main display: 8 displayed / 32 supported; secondary: 6 displayed / 12 supported; total 44 |
| Audio Technologies | Poly HD Voice, Poly Acoustic Clarity full-duplex, NoiseBlockAI, Acoustic Fence, comfort noise generation |
| Speakerphone | Full-duplex hands-free speakerphone |
| Headset Support | 1 x RJ-9 dedicated headset port; USB-C headsets; EHS support (electronic hook switch capable) |
| Ethernet Ports | 2 x RJ-45 10/100/1000BASE-T Gigabit Ethernet (LAN + PC) |
| USB Ports | 1 x USB 2.0 Type-C for media, storage, headset, expansion module |
| Wireless / NFC | NFC tag for pairing / provisioning (series feature) |
| Expansion Module | Supports 1 x Poly Edge E Expansion Module (sidecar) |
| Network Power (PoE) | IEEE 802.3af Power over Ethernet, up to 13W max (Class 3/4 depending on sheet) |
| External Power | Included 5V DC PSU (bundle); phone supports external 5V/3A adapter when not using PoE |
| SIP / Protocols | Open SIP; compatible with a wide range of SIP-hosted providers and SIP PBXs |
| Telephony Features | 3-way local audio conferencing; BLF; call hold, transfer, divert, park, pickup; call waiting; speed dial; redial; DND; reverse number lookup via LDAP; SPAM classification (trusted/unknown/SPAM) |
| Languages | Multilingual UI including English, French, German, Italian, Spanish, Portuguese, and more |
| Security | TLS, SRTP, 802.1X, HTTPS secure provisioning (platform-dependent) |
| Antimicrobial Protection | Built-in Microban antimicrobial product protection on high-touch surfaces |
| Energy Efficiency | ENERGY STAR rated |
| Box Contents | Edge E400 phone, handset, handset cord, desk stand, network cable, 5V power supply, docs |
User Guides
Frequently Asked Questions
Poly Edge E400 IP Phone with Power Supply
Frequently Asked Questions (FAQ's)
What type of phone system does the Poly Edge E400 support?
It is designed for SIP-based VoIP systems and IP-PBX platforms.
Does the phone include a power supply?
Yes, this model includes a power supply for immediate setup.
How many SIP lines can it support?
It supports multiple SIP lines, making it ideal for users who manage high call volumes.
Does it support Power over Ethernet (PoE)?
Yes, it can be powered via PoE when connected to a compatible network switch.
Does it include a color display?
Yes, it features a bright color LCD screen for clear call information and easy navigation.
Is it compatible with headsets?
Yes, it supports both USB headsets and traditional wired headset connections.
Does it support HD voice quality?
Yes, Poly HD Voice technology delivers clear, high-quality audio during calls.
Is it suitable for reception desks?
Yes, its programmable keys and multi-line support make it well-suited for receptionists and front-desk staff.
Does it support call transfers and conferencing?
Yes, it supports common VoIP features such as call transfer and conference calling.
Does it work with hosted VoIP providers?
Yes, it is compatible with many hosted VoIP services.
Is it easy to deploy in offices?
Yes, plug-and-play configuration and SIP compatibility make deployment straightforward.
Can it connect to Gigabit networks?
Yes, it includes dual Gigabit Ethernet ports for high-speed connectivity.
Does it support firmware updates?
Yes, firmware updates can be deployed through supported provisioning and management systems.
Is it compatible with Microsoft Teams?
Compatibility depends on system configuration and provisioning.
Does it include programmable keys?
Yes, users can configure programmable line keys for quick access to contacts and features.
Is it suitable for enterprise environments?
Yes, it is designed for enterprise-level communication deployments.
Does it support call hold and call forwarding?
Yes, standard VoIP call features like call hold and call forwarding are supported.
Is it good for hybrid workplaces?
Yes, it integrates well with modern VoIP communication infrastructure used in hybrid environments.
Can it be wall mounted?
Yes, wall mounting is possible depending on the installation setup and accessories used.
Is it ideal for busy office users?
Absolutely. It is designed for professionals who handle multiple calls and require efficient call management.