Overview
Overview of HP Poly Edge E220 IP Phone and PoE-enabled (82M87AA) | New
The HP Poly Edge E220 IP Phone and PoE-enabled (82M87AA) is a modern business desk phone designed for professionals who want flexible connection, easy call processing and great sound quality in a small package. This Poly IP phone is made for front desks, shared workspaces, hot desking and regular workplace contact. It has a 2.8-inch color IPS display, an easy-to-use UI and a status lightbar for quick visual feedback. With features like Poly HD Voice, Acoustic Fence and NoiseBlockAI, as well as compatibility for up to 16 lines, it helps maintain clear conversations even in busy settings. Bluetooth 5.0, NFC and headset choices provide ease for contemporary hybrid work, while dual gigabit Ethernet connections with PoE compatibility make installation simpler and more effective. The Poly Edge E220 offers a refined communication experience for teams looking for a dependable, feature-rich VoIP phone without needless complication.
Key Features of HP Poly Edge E220 IP Phone and PoE-enabled
• 2.8-inch color IPS LCD with 320 x 240 resolution for clear navigation and call visibility.
• 4 line keys supporting up to 16 lines, contacts, or functions with pagination.
• Poly HD Voice with Acoustic Clarity for full-duplex, natural-sounding conversations.
• NoiseBlockAI and Acoustic Fence to reduce background noise during calls.
• Bluetooth 5.0 and NFC for wireless headset and mobile pairing.
• Dual Gigabit Ethernet ports with PoE support for streamlined network connectivity.
• USB-C, RJ9 and EHS headset compatibility for flexible accessory support.
• Lightbar status indicator for quick call and feature alerts.
• Adjustable desk stand and wall-mount support for versatile placement.
• Built for business environments that demand reliability and ease of use.
Benefits of HP Poly Edge E220 IP Phone and PoE-enabled
🗹 Improve call clarity and professionalism with advanced Poly audio technologies.
🗹 Manage more contacts and lines efficiently from a compact desk phone.
🗹 Reduce noise distractions so agents and staff can stay focused on conversations.
🗹 Simplify setup and cabling with Power over Ethernet and dual Gigabit ports.
🗹 Support flexible working styles with Bluetooth, NFC and multiple headset options.
🗹 Speed up everyday tasks with an intuitive display, lightbar and page key access.
🗹 Fit easily into shared, front-desk, or office environments with a clean modern design.
🗹 Deliver dependable business communication that scales well in hybrid workplaces.
*Individually boxed with handset, ethernet cable and curly cord
Specifications
Specifications for HP Poly Edge E220 IP Phone and PoE-enabled (82M87AA) | New
| Manufacturer | Poly |
| Manufacturer Part Number | 82M87AA, 2200-86990-025 |
| Product Name | HP Poly Edge E220 IP Phone and PoE-enabled |
| Product Type | SIP Phone |
| Body Color | Midnight blue, white |
| Protection | Microban antimicrobial protection |
| Wireless Interface Provided | Bluetooth / NFC |
| Call Services | Call Waiting, Call Transfer, Call Hold, Voice Mail, Call park/pickup, Caller ID |
| Caller ID Type | Caller ID/call waiting |
| Dialer Location | Base |
| Multiline Operation Capability | Multi-line operation |
| Conference Call Capability | 3-way |
| Speakerphone | Yes |
| Programmable Buttons Qty | 4 |
| Volume Control | Yes |
| Indicators | Line status indicator, busy lamp field (BLF), missed call indicator |
| Additional Functions | Redial, Do Not Disturb (DND), call timer, bluetooth headset support |
| Main Features | Integrated Ethernet switch, multiple VoIP protocol support |
| VoIP | Yes |
| VoIP Protocols | SIP, SDP |
| Voice Codecs | G.711a-law, G.711μ-law, G.729ab, G.722, G.722.1, iLBC, Opus |
| Lines Supported | 16 lines |
| Quality of Service | Diffserv per device (QoS), IEEE 802.1p, IEEE 802.1Q (VLAN), Layer 3 TOS |
| IP Address Assignment | DHCP |
| Security | IEEE 802.1X, TLS |
| Power Over Ethernet (PoE) Support | Yes |
| Network Protocols | IETF SIP, SNTP, FTP, FTPS, TFTP, HTTP, HTTPS, Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED), VLAN-CDP, RTCP, RTP, TCP, UDP, DNS SRV |
| Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX/1000Base-T |
| Compatible Software | Zoom, RingCentral, Microsoft Teams, OpenSIP HSP/ITSP |
| Voice Features | Poly HD Voice technology, Poly Acoustic Clarity technology, acoustic echo cancellation (AEC), background noise suppression, Poly Acoustic Fence technology, Poly NoiseBlockAI, voice activity detection (VAD), comfort noise generation (CNG), low-delay audio packet transmission, adaptive jitter buffer (AJB), packet loss concealment (PLC), dual tone multi-frequency (DTMF) |
| Network Features | Lightweight Directory Access Protocol (LDAP), Network Address Translation (NAT), Keep-Alive SIP signaling, Class 3 PoE, Poly LENS Cloud Management |
| One-Touch Dial Button Qty | 4 |
| Type | LCD display - color |
| Display Location | Base |
| Diagonal Size | 2.8" |
| Display Resolution | 320 x 240 pixels |
| Backlit | Yes |
| Display Languages | Multilingual |
| Features | 4:3 aspect ratio |
| Connections | USB Type-C / 24 pin USB-C ¦ Headset jack / RJ-9 ¦ EHS port |
| Hearing Aid Compatible | Yes |
| Placing / Mounting | Table-top, wall-mountable |
| Cables Included | Network cable ¦ Handset cord |
| Included Accessories | Wall mount, stand, power adapter |
| Internet of Things (IoT) Compatible | Yes |
| Communications Technology | Bluetooth 5.0 |
| ENERGY STAR Certified | Yes |
| Power Consumption | 13 W (PoE), 15 W (PSU) |
User Guides
Frequently Asked Questions
HP Poly Edge E220 IP Phone and PoE-enabled
Frequently Asked Questions (FAQ's)
What is the HP Poly Edge E220 used for?
It is a business IP desk phone designed for professional VoIP communication and call management.
Does it support PoE?
Yes, it supports Power over Ethernet for simplified installation.
What does PoE do?
PoE allows the phone to receive both power and network connectivity through a single Ethernet cable.
Is it suitable for business environments?
Yes, it is ideal for offices, remote workers, reception areas and shared workspaces.
Does it support VoIP systems?
Yes, it is compatible with SIP-based VoIP and unified communication platforms.
How is the audio quality?
It features Poly HD Voice technology for clear and professional audio performance.
Does it reduce background noise?
Yes, advanced noise reduction technology helps minimize distractions during calls.
Can it handle multiple lines?
Yes, it supports multiple SIP accounts and line management features.
Does it have programmable keys?
Yes, programmable keys can be customized for speed dials and call functions.
Is it easy to set up?
Yes, it supports streamlined deployment and provisioning for businesses.
Can it be used for remote work?
Yes, it is well-suited for hybrid and remote work environments.
Does it include a speakerphone?
Yes, it includes hands-free speakerphone functionality.
Is it compatible with headsets?
Yes, it supports compatible business headsets for enhanced productivity.
Can firmware be updated?
Yes, firmware updates are supported for improved functionality and security.
Does it support conference calling?
Yes, it supports conferencing features depending on the VoIP platform.
Is it energy efficient?
Yes, the device is designed for efficient power usage in business environments.
Can it be wall-mounted?
Optional wall-mount support may be available depending on deployment requirements.
Is it suitable for receptionists or front desks?
Yes, its multi-line support and programmable keys make it useful for front-office communication.
Can IT teams manage it remotely?
Yes, centralized provisioning and management features simplify administration.
Is it future-proof?
Yes, with SIP compatibility, PoE support and modern communication features, it supports long-term business communication needs.