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Poly Edge B20 IP POE Phone (2200-49805-025) | Like New

Poly Edge B20 IP POE Phone (2200-49805-025) | Like New

SKU: 2200-49805-025-LN
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Individually boxed with handset, ethernet cable and curly cord

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Overview

Poly Edge B20 IP POE Phone (2200-49805-025) | Like New

The Poly Edge B20 IP POE Phone is a versatile and cost-effective communication solution designed for modern business environments. This IP desk phone combines a sleek design with professional-grade audio quality, making it an ideal choice for both small and large organizations.

Key Features

  • Connectivity: The Poly Edge B20 supports Power over Ethernet (PoE), allowing for a single cable connection for both power and data, simplifying installation and reducing clutter.
  • User-Friendly Interface: Equipped with two line keys that support up to eight lines, the phone features illuminated keys for easy visibility in low-light conditions. The 2.8-inch monochrome LCD screen provides clear information at a glance.
  • Audio Quality: Utilizing Poly's HD Voice technology and Acoustic Fence technology, the B20 ensures crystal-clear audio quality while minimizing background noise, making it perfect for conference calls.
  • Versatile Headset Options: The phone includes both RJ9 and 3.5mm headset ports, allowing users to connect their preferred headsets for hands-free communication.
  • Easy Installation: With plug-and-play provisioning, the Poly Edge B20 can be easily configured and integrated into existing networks, making it a hassle-free addition to any office setup.

Specifications

Poly Edge B20 IP POE Phone (2200-49805-025) | Like New

ManufacturerPoly
Manufacturer Part Number2200-49805-025
Product NamePoly Edge B20 IP POE Phone
Product TypeIP Phone
FeaturesDisplay: 2.8-inch monochrome LCD screen
Call Appearance: 2 line keys with LED
Fixed Feature Buttons: Pagination key, Volume +/-, Home and Back keys, Hold, Transfer, Headset (illuminated), Speakerphone (illuminated), Mute (illuminated)
Navigation Keys: 4-way navigation with Select Key
Programmable Line/Feature Keys: 8 programmable keys that support either lines (such as directory numbers), or call features (such as speed dialing).
Softkeys: 4 interactive soft keys that guide users through call features and functions
Button Module Expansion: Not available
Speakerphone: Includes high-quality, 2-way speakerphone
Audio: Supports G.722 Wideband Audio (HD Voice)
Wall-Mountable: Yes, includes wall mount bracket
Ethernet Connectivity: Dual Ethernet (10/100) line interface (PC Pass Through & Network Connection)
Bluetooth: Not available
Wi-Fi: Not available
USB Ports: Not available
Headset Port: Includes RJ-9 and 3.5mm headset port
Message Waiting Indicator: Yes
Adjustable Tilt Display: No
Network: Static or DHCP IP address assignment. FTP/FTPS/TFTP/HTTP/HTTPS server based central provisioning for mass deployments.
Global Support: Uses Icon keys and supports multiple languages.
Power RequirementsSupports 802.3af Power-over-ethernet (PoE)
Can also be powered via optional power adapter if PoE is not available on your network (power supply sold separately – see optional accessories)
System CompatibilityCompatible with a wide variety of open-source PBX systems or Hosted Cloud Solutions (Vonage Business, Ring Central, Nextiva, 8x8, etc).
Also compatible with 3CX, Asterisk, Broadsoft, and Genesys platforms
Check with your VoIP service provider to confirm compatibility

Frequently Asked Questions

Poly Edge B20 IP POE Phone (2200-49805-025) Frequently Asked Questions (FAQ's)



Is the Poly Edge B20 compatible with PoE (Power over Ethernet)?
  • Yes, the Poly Edge B20 supports PoE, allowing it to operate without a separate power adapter when connected to a PoE-enabled switch or injector.
    • Does the Poly Edge B20 support SIP-based VoIP systems?
  • Yes, it is a SIP-compliant phone compatible with most leading VoIP platforms and SIP-based PBXs.
    • What is the screen resolution and type of display on the B20?
  • The B20 features a 2.8" monochrome LCD with a resolution of 128 x 64 pixels.
    • Does this phone support headset use?
  • Yes, it includes a dedicated RJ9 headset port and is compatible with wired headsets.
    • Is Wi-Fi supported on the Poly Edge B20?
  • No, the B20 does not support Wi-Fi. Network connectivity is through Ethernet only.
    • How many SIP lines/accounts does the Poly Edge B20 support?
  • It supports up to 2 SIP lines/accounts.
    • Can I use this phone with Microsoft Teams or Zoom Phone?
  • It is not natively certified for Microsoft Teams or Zoom, but may work with those platforms via SIP if supported.
    • What type of Ethernet ports are included?
  • The phone includes 2 x 10/100/1000 Mbps Gigabit Ethernet ports for LAN and PC passthrough.
    • Is a power adapter included with the phone?
  • No, a power adapter is not included. It must be purchased separately if PoE is not used.
    • Can the B20 be wall-mounted?
  • Yes, the Poly Edge B20 supports optional wall mounting with a compatible wall mount kit.
    • Is provisioning supported through Zero-Touch or DHCP options?
  • Yes, the phone supports Zero-Touch provisioning and other automated setup methods via DHCP.
    • What audio codecs are supported by the B20?
  • It supports G.711, G.729AB, G.722 (wideband), and more.
    • Does the phone support full-duplex speakerphone functionality?
  • Yes, the Poly Edge B20 includes a high-quality full-duplex speakerphone.
    • Are volume and ringer controls adjustable?
  • Yes, volume levels for handset, speakerphone, and ringer are user-adjustable.
    • Can the firmware be updated remotely?
  • Yes, remote firmware updates are supported via provisioning server or web interface.
    • Is there a directory or contact list feature on the B20?
  • Yes, it supports local phone book entries as well as access to directory services via the PBX.
    • Does the phone support call transfer, hold, and forwarding?
  • Yes, standard call features like transfer, hold, forward, redial, and mute are fully supported.
    • What is the build quality of the handset and buttons?
  • Poly phones are known for durable build quality with tactile keys and ergonomic handsets.
    • Does it support VLAN tagging for network segmentation?
  • Yes, VLAN tagging (802.1Q) is supported for traffic management.
    • Is the Poly Edge B20 suitable for small and medium businesses?
  • Yes, it’s ideal for SMBs looking for a cost-effective, reliable, and professional IP phone solution.
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