Overview
Overview of HP Poly Edge E350 IP Desk Phone (82M89AA) | Like New
The HP Poly Edge E350 IP Desk Phone (82M89AA) is a modern business phone with excellent voice quality and flexible connectivity for office users, hot-desking teams and hybrid workers. For quick daily call handling, it combines a brilliant 3.5-inch color IPS display, up to 32 lines and contacts and an easy-to-use interface. With integrated Wi-Fi, Bluetooth 5.0, dual GigE PoE Ethernet connections and Poly's renowned audio technology, this Poly Edge E350 IP phone stands out and is a great choice for SIP-based business environments that prioritize dependability, mobility and simplicity of deployment.
Key Features of HP Poly Edge E350 IP Desk Phone
• 3.5-inch color IPS LCD display for clear viewing of lines, contacts and functions.
• Supports up to 32 lines and contacts through 8 line keys.
• Dual high-speed GigE PoE Ethernet ports for network passthrough and simple installation.
• Integrated 802.11ac Wi-Fi for flexible placement without relying only on cabling.
• Built-in Bluetooth 5.0 for pairing headsets and mobile phones.
• Poly HD Voice with NoiseBlockAI and Acoustic Fence for cleaner conversations.
• USB-C port for media and storage applications.
• Accessibility features including text-to-speech, larger font options and color adjustments.
• Designed for SIP business phone deployments and hybrid workspaces.
Benefits of HP Poly Edge E350 IP Desk Phone
🗹 Improves productivity by putting multiple lines, contacts and key functions within easy reach.
🗹 Supports hybrid work with built-in Wi-Fi and Bluetooth, reducing desk clutter and installation limits.
🗹 Delivers clearer calls with Poly audio technologies that reduce background noise and improve speech clarity.
🗹 Makes shared desk and hot-desk setups easier with simple connectivity and flexible deployment options.
🗹 Helps users stay comfortable and efficient with a modern touchscreen-style display and intuitive layout.
🗹 Enhances accessibility for more users with visibility and voice support features.
Specifications
Specifications for HP Poly Edge E350 IP Desk Phone (82M89AA) | Like New
| Manufacturer | HP Poly |
| Manufacturer Part Number | 82M89AA, 2200-87010-025 |
| Product Name | HP Poly Edge E350 IP Desk Phone |
| Product Type | IP Phone |
| Series | Poly Edge E Series |
| Display | 3.5-inch color IPS LCD |
| Display Resolution | 320 x 240 pixels |
| Line Keys | 8 line keys |
| Line Capacity | Up to 32 lines, features, and contacts |
| Soft Keys | 4 context-sensitive soft keys |
| Navigation | 4-way navigation cluster with center select key |
| Feature Keys | Home, back, and pagination keys |
| Audio Technology | Poly HD Voice |
| Noise Reduction | Poly NoiseBlockAI and Acoustic Fence |
| Speakerphone | Full-duplex speakerphone |
| Headset Support | RJ-9 headset port, USB headset support, Bluetooth headset support |
| Bluetooth | Integrated Bluetooth 5.0 |
| Wi-Fi | Integrated Wi-Fi, 802.11ac |
| Ethernet Ports | 2 x RJ-45 Gigabit Ethernet ports |
| PoE Support | Yes, IEEE 802.3af Power over Ethernet |
| USB Ports | 1 x USB Type-C port |
| USB Uses | Media, storage applications, and headset connectivity |
| Browser | WebKit-based browser |
| Voicemail Support | Yes |
| Accessibility | Text-to-speech, larger font settings, screen color adjustments |
| Antimicrobial Protection | Microban antimicrobial protection |
| Mounting | Desk stand, wall mount option |
| Power Options | PoE, optional PoE injector, optional external 5V power supply |
| Protocol Support | SIP |
| Compatibility | SIP-compatible hosted service providers and SIP-compatible IP PBX systems |
| Package Contents | Console, handset, handset cord, desk stand, CAT-5E network cable |
User Guides
Frequently Asked Questions
HP Poly Edge E350 IP Desk Phone
Frequently Asked Questions (FAQ's)
How many lines does the Poly Edge E350 support?
The phone has eight physical line keys and supports access to as many as 32 SIP lines or contacts through its pagination feature. Available line functions depend on the VoIP service or call-control platform.
What type of display does the phone have?
The Edge E350 includes a 3.5-inch color IPS LCD. It displays line information, contacts, soft keys, speed dials, menus and call status.
Is the display a touchscreen?
No. The phone uses physical line keys, soft keys, navigation controls and a dial pad rather than a touchscreen interface.
Does the Edge E350 have built-in Wi-Fi?
Yes. Integrated dual-band Wi-Fi supports compatible 2.4GHz and 5GHz wireless networks. This allows the phone to be deployed where a wired network connection is unavailable.
Does it have built-in Bluetooth?
Yes. Bluetooth 5.0 is integrated for compatible wireless headsets and supported mobile-device functions. An external Bluetooth dongle is not normally required.
What is NFC used for?
NFC allows compatible third-party applications to read device information such as the phone’s serial number. It may also support applications developed for guest login, hoteling, and hot-desking.
Does the phone support Power over Ethernet?
Yes. The Edge E350 supports auto-sensing IEEE 802.3af Class 3 PoE, allowing power and network data to be provided through one compatible Ethernet cable.
Is a power supply included?
A power supply is generally sold separately. It is not needed when the phone is powered by a compatible PoE switch or injector. An optional power supply is required for a Wi-Fi-only installation without PoE.
Does the phone have Gigabit Ethernet?
Yes. It includes two RJ-45 Gigabit Ethernet ports supporting 10/100/1000BASE-TX network connections.
Can a computer connect through the phone?
Yes. One Ethernet port connects the phone to the network, while the second can provide pass-through network connectivity to a compatible desktop computer.
Which headset connections are supported?
The Edge E350 supports compatible Bluetooth, USB-C, RJ-9, and electronic hook-switch headsets. EHS operation may require a compatible adapter or headset accessory.
What is Poly Acoustic Fence?
Poly Acoustic Fence is designed to reduce nearby voices and environmental noise picked up during handset or compatible wired-headset calls, helping the user’s voice sound more focused.
What does Poly NoiseBlockAI do?
NoiseBlockAI reduces many distracting background sounds during speakerphone calls, helping remote participants hear a cleaner voice signal.
Does the Edge E350 include a speakerphone?
Yes. The phone includes a full-duplex speakerphone, allowing both participants to speak naturally without the audio repeatedly cutting from one direction to the other.
What does the surround LED bar indicate?
The surround LED lighting bar provides visual alerts for phone conditions such as incoming calls, active calls, held calls and voicemail notifications.
Can the phone be wall-mounted?
Yes. The Edge E350 is wall-mountable with a compatible optional wall-mount kit. The wall-mount accessory is sold separately.
Is the handset hearing aid compatible?
Yes. The handset supports magnetic coupling with compatible hearing aids and meets applicable hearing-assistance standards listed by HP.
Does the phone have accessibility features?
Yes. Supported accessibility options include text-to-speech, larger fonts, high-contrast settings and color filters designed to assist users with visual or mobility requirements.
Does the phone require a VoIP subscription?
Yes. The Edge E350 must be provisioned with a compatible SIP-based VoIP service, hosted communications provider, or IP PBX extension to place and receive standard business calls.
Can IT administrators configure the phone remotely?
Yes. The phone supports centralized provisioning through FTP, TFTP, HTTP and HTTPS, along with network configuration, logging, diagnostics and compatible management platforms.