Cisco 9861 IP Desk Phone (DP-9861-K9) | Refresh

Overview of Cisco 9861 IP Desk Phone (DP-9861-K9) | Refresh

The Cisco 9861 IP Desk Phone (DP-9861-K9) is a high-quality, enterprise-level VoIP phone designed for contemporary business settings such as offices, hybrid workspaces and executive suites. The 9861, which is included in the advanced Cisco 9800 Series, provides a seamless communication experience through its vibrant 5-inch color touchscreen, AI-driven audio enhancements and strong security features. It is designed for flexibility and supports Wi-Fi 5, Bluetooth 5.2, as well as both USB-A and USB-C connections, making it perfect for organizations looking for high performance, sustainability and future-ready collaboration. For intuitive navigation and real-time information, the Cisco 9861 IP Desk Phone is equipped with a color touchscreen measuring 5 inches (800 x 480 px). It is ideal for power users and busy professionals handling multiple calls and contacts, with 10 programmable line keys and support for up to 130 lines. Powered by PhoneOS, the phone is compatible with Cisco Unified Communications Manager (CUCM), Webex Calling, BroadWorks and third-party cloud platforms through Open SIP. With integrated Wi-Fi and Bluetooth, cable-free setup and wireless headset connections are easy. The dual Gigabit Ethernet ports with PoE support guarantee a fast and dependable network connection. Constructed from 74% post-consumer recycled plastic, the 9861 reflects Cisco’s commitment to sustainability and is ENERGY STAR certified.

Key Features of Cisco 9861 IP Desk Phone

• 5-inch Color Touchscreen with high-resolution, backlit display (800 x 480 px) for easy call management and navigation.

• 10 Programmable Line Keys features tri-color LED indicators for quick access to lines, contacts and features.

• Supports up to 130 Lines that is ideal for high-volume call environments and advanced call management.

• AI-Powered Noise Removal delivers crystal-clear audio by eliminating background noise for both ends of the call.

• HD Audio & Acoustic Clarity with full-duplex speakerphone, wideband audio and bass-enhancing enclosure for natural sound.

• Integrated 2-Port Gigabit Ethernet Switch enables high-speed network connectivity and PC integration.

• Wi-Fi 5 (802.11ac) & Bluetooth 5.2 with flexible wireless connectivity for headsets and mobile devices.

• USB-A & USB-C Ports support for wired and wireless headsets, device charging and future expansion.

• Advanced Security features trusted Platform Module (TPM) 2.0, AES encryption, FIPS 140-2, TLS 1.3, SRTP and WPA3 for enterprise-grade protection.

• Desk Reservation & Hot Desking supports flexible workspaces and shared environments with QR code sign-in.

• One Button to Join (OBTJ) with effortless access to meetings and collaboration tools.

• ENERGY STAR certified and made from 74% post-consumer recycled plastic.

• Supports up to three Cisco 9800 Key Expansion Modules for additional programmable buttons.

Benefits of Cisco 9861 IP Desk Phone

🗹 Manage up to 130 lines and contacts efficiently with programmable keys and intuitive touchscreen navigation.

🗹 AI-powered noise removal and HD audio ensure every conversation is clear, even in busy environments.

🗹 Wi-Fi, Bluetooth, USB-A, and USB-C ports support a wide range of headsets and devices, enabling easy adaptation to any workspace.

🗹 Advanced encryption and secure hardware protect sensitive business communications.

🗹 ENERGY STAR certification and recycled materials support sustainability goals.

🗹 Works with Cisco Unified Communications Manager, Webex Calling, BroadWorks and third-party platforms for unified communications.

🗹 Hot desking, desk reservation, and cloud compatibility make it ideal for hybrid and evolving workplaces.

🗹 Intuitive interface, color display and accessibility features ensure ease of use for all employees.

Specifications for Cisco 9861 IP Desk Phone (DP-9861-K9) | Refresh

Cisco 9861 IP Desk Phone
Frequently Asked Questions (FAQ's)