Cisco 6851 IP Phone with Multiplatform Firmware (CP-6851-3PW-CE-K9-RF) | Refresh
SKU: CP-6851-3PW-CE-K9-RF
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Overview of the Cisco 6851 IP Phone with Multiplatform Firmware (CP-6851-3PW-CE-K9-RF) | Refresh
The Cisco 6851 IP Phone with Multiplatform Firmware (CP-6851-3PW-CE-K9-RF) is a versatile and feature-rich communication device for today's commercial environments. This phone is part of the Cisco 6800 series and has advanced telephony capabilities that are appropriate for a variety of applications, including VoIP and SIP communications. The Cisco 6851 IP Phone can accommodate up to four SIP registrations, allowing users to manage different accounts effectively. Its user-friendly interface is designed for a classic telephone experience, with a 3.5-inch grayscale display and a white backlight for ease viewing in a variety of lighting situations. The phone has completely configurable line buttons for quick access to commonly used features like speed dialing and call management. The Cisco 6851's full-duplex speakerphone enables clear multiparty conference conversations, increasing team communication. Fixed function buttons allow for one-touch access to vital services, messages, directories, hold/resume, and conference capabilities, increasing efficiency in any office.
The phone's durable build provides dependability, making it suitable for both office and distant business environments. It is compatible with Cisco Webex Calling and other Unified Communications as a Service (UCaaS) platforms, allowing for smooth integration into existing systems. The Cisco 6851 IP Phone is an ideal solution for businesses that want to modernize their communication systems with a dependable, feature-rich device that boosts productivity and cooperation.
Key Features of Cisco 6851 IP Phone with Multiplatform Firmware
• Supports Up to 4 SIP registrations manage multiple accounts efficiently.
• 3.5-Inch grayscale display with Easy-to-read screen with white backlight.
• Full-Duplex speakerphone features clear audio quality for multiparty calls.
• Programmable Line Buttons: Quick access to speed dial and call features.
• Fixed function buttons with one-touch access to essential services and features.
• Compatible with UCaaS platforms that works seamlessly with Cisco Webex Calling and more.
Specifications
Specifications of the Cisco 6851 IP Phone with Multiplatform Firmware (CP-6851-3PW-CE-K9-RF) | Refresh
| Manufacturer | Cisco |
| Manufacturer Part Number | CP-6851-3PW-CE-K9-RF |
| Product Name | Cisco 6851 IP Phone with Multiplatform Firmware |
| Product Type | Phones |
| Call Services | Voice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold, Message Waiting Capability |
| Dialer Location | Base |
| Conference Call Capability | Yes |
| Speakerphone | Yes |
| Indicators | Voice message waiting indicator, speakerphone indicator, headset |
| Additional Functions | Call timer |
| Main Features | Multiple VoIP protocol support, integrated Ethernet switch |
| VoIP | Yes |
| VoIP Protocols | SIP, SRTP |
| Voice Codecs | G.722, G.729ab, G.711u, G.711a, iLBC, iSAC, Opus |
| Lines Supported | 4 lines |
| Quality of Service | IEEE 802.1Q (VLAN), IEEE 802.1p |
| IP Address Assignment | DHCP, static |
| Security | IEEE 802.1X |
| Power Over Ethernet (PoE) Support | Yes |
| Network Protocols | SRTP |
| Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX/1000Base-T |
| Network Features | Class 2 PoE |
| Type | LCD display - monochrome |
| Display Location | Base |
| Diagonal Size | 3.5" |
| Display Resolution | 396 x 162 pixels |
| Backlit | Yes |
| Connections | Headset jack / RJ-9 |
| Placing / Mounting | Wall-mountable, table-top |
| Width | 26.5 cm |
| Depth | 3.3 cm |
| Height | 20.7 cm |
| Weight | 615 g |
User Guides
Frequently Asked Questions
Cisco 6851 IP Phone with Multiplatform Firmware (CP-6851-3PW-CE-K9)
Frequently Asked Questions (FAQ's)
Does the Cisco 6851 support Bluetooth connectivity?The Cisco 6851 IP Phone does not include built-in Bluetooth capabilities.
What does multiplatform firmware mean?Multiplatform firmware enables the phone to work with third-party cloud communication platforms such as BroadSoft, Asterisk, and Metaswitch.
How many lines does the Cisco 6851 support?The Cisco 6851 IP Phone supports up to 4 lines.
Does the Cisco 6851 IP Phone support HD voice?Yes, the phone supports wideband audio for HD voice quality, resulting in clear and high-quality sound.
Can this phone be powered via Power over Ethernet (PoE)?Yes, the Cisco 6851 supports PoE, which allows you to power the device without a separate power adapter.
Does the Cisco 6851 IP Phone have a backlit display?Yes, it has a backlit grayscale display for better visibility in all lighting conditions.
What kind of Ethernet connectivity does it have?The Cisco 6851 IP Phone includes a 10/100/1000BASE-T Ethernet switch for seamless network integration.
What security protocols are supported by the Cisco 6851?To provide safe VoIP communications, the phone supports modern security protocols such as TLS and SRTP.
Does the phone support call conferencing?Yes, the Cisco 6851 IP Phone enables call conferencing, which allows users to connect several people in a single call.
Can I use the Cisco 6851 IP Phone with Cisco Webex?When configured for multiplatform firmware compatibility, the Cisco 6851 IP Phone works with Webex.
What types of call management features does the phone include?The Cisco 6851 includes call hold, transfer, mute, and conference capabilities, among others.
Is a power adapter included with the phone?Unless stated otherwise, the power adaptor is normally offered separately. PoE can be utilized as an alternate power source.
What type of audio codecs does the Cisco 6851 support?The phone supports both narrowband and wideband audio codecs, including G.711, G.722, G.729, and others.
Does the phone have a speakerphone function?Yes, the Cisco 6851 IP Phone includes a full-duplex speakerphone for hands-free calls.
Can I adjust the volume on the Cisco 6851 IP Phone?Yes, the phone has volume controls for the handset, speaker, and ringer.
Is the phone compatible with headsets?Yes, the Cisco 6851 IP Phone supports wired headsets via the RJ9 headset port and works with electronic hook switches (EHS).
Does the Cisco 6851 IP Phone support remote provisioning?Yes, it supports remote provisioning and management for easier deployment and maintenance.
Can the Cisco 6851 be wall-mounted?Yes, the phone may be wall-mounted with a separate wall-mount kit, which is normally offered separately.
Is the Cisco 6851 IP Phone SIP-based?Yes, it supports the Session Initiation Protocol (SIP), making it compatible with a variety of VoIP services.
How do I upgrade the firmware on the Cisco 6851?Firmware updates can be performed remotely via your service provider's platform or manually via the phone's web interface.