SimpliSafe 8 Piece Wireless Home Security System (SIMPLISAFE8)
Frequently Asked Questions (FAQ's)
What does the SimpliSafe 8 Piece Wireless Home Security System include?
The system includes a base station, keypad, three entry sensors, two motion sensors, and a key fob. How easy is it to install the SimpliSafe 8 Piece Wireless Home Security System?
The system is designed for easy DIY installation and can be set up in minutes without any tools. Is professional monitoring available with this system?
Yes, SimpliSafe offers 24/7 professional monitoring services for an additional monthly fee. Does the system work without professional monitoring?
Yes, the system can function as a local alarm without professional monitoring, but additional features like police dispatch are not available. Can I control the system remotely?
Yes, with the SimpliSafe app, you can control the system remotely, receive alerts, and view video footage if you have cameras. What is the range of the wireless sensors?
The sensors have a range of up to 800 feet from the base station. How does the system communicate with the monitoring center?
The system uses a cellular connection to communicate with the monitoring center, ensuring reliable communication even if the power is out. What happens if the power goes out?
The base station has a built-in battery backup that provides up to 24 hours of power in the event of an outage. Are additional sensors and accessories available?
Yes, you can purchase additional sensors, cameras, and accessories to expand your system. Is the system compatible with smart home devices?
Yes, the system is compatible with Amazon Alexa and Google Assistant for voice control. How does the entry sensor work?
The entry sensor consists of two parts: one attaches to the door or window, and the other to the frame. When the door or window is opened, the sensor sends a signal to the base station. What is the coverage area of the motion sensors?
The motion sensors cover an area of up to 30 feet and have a 90-degree field of view. Can the system be moved to a new location?
Yes, the system is portable and can be easily moved to a new location. How are false alarms handled?
You can cancel a false alarm by entering your PIN on the keypad or via the app. The monitoring center will also attempt to contact you before dispatching authorities. What kind of alerts will I receive?
You will receive alerts for alarms, system status changes, and sensor activity via the app, email, or SMS. Is the system pet-friendly?
Yes, the motion sensors can be adjusted to avoid detecting pets under 50 pounds. How do I test the system?
You can test the system by placing it in Test Mode via the keypad or app, and then triggering each sensor to ensure it is working properly. Can I arm/disarm the system remotely?
Yes, you can arm and disarm the system remotely using the SimpliSafe app. Is there a contract required for monitoring services?
No, SimpliSafe does not require long-term contracts for their monitoring services; you can cancel at any time.