Polycom VVX 501 Skype for Business Edition IP Phone (2200-48500-019) | Recertified

Polycom VVX 501 Skype for Business Edition IP Phone (2200-48500-019) | Recertified

SKU: 2200-48500-019
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🗹 3.5" LCD Display with multi-touch, capacitive touchscreen
🗹 On-screen virtual keyboard
🗹 12 lines
🗹 Fixed feature buttons
🗹 HD Voice technology
🗹 Headset port
🗹 Dual USB 2.0 ports

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Overview

Overview of Polycom VVX 501 Skype for Business Edition IP Phone (2200-48500-019) | Recertified

The Polycom VVX 501 Skype for Business Edition IP Phone (2200-48500-019) is a high-performance corporate media phone intended for today's busy executives and professionals. This cutting-edge IP phone combines Polycom's renowned audio quality with a brilliant 3.5-inch color touchscreen display, providing an easy user interface designed specifically for Skype for Business. With capacity for 12 lines, HD Voice technology, and a slew of productivity-boosting features, the VVX 501 provides a superior communication experience in modern office situations.


Key Features of Polycom VVX 501 Skype for Business Edition IP Phone


• 3.5-inch color capacitive touchscreen display with gesture support

• 12 line registrations for high call capacity

• Optimized for Skype for Business with native integration

• HD Voice and Acoustic Clarity technology for crystal-clear audio

• Dual-port Gigabit Ethernet with integrated switch

• Built-in Bluetooth for headset compatibility

• Two USB ports for media and storage applications

• Video conferencing support with optional USB camera

• Polycom Zero Touch Provisioning for easy deployment

• Advanced call handling features including shared call/bridged line appearance

• Dual USB 2.0 ports for expanded functionality

• Integration with business applications and web services

• Energy-efficient design with Power over Ethernet (PoE) support

• Expandable with up to three VVX Color Expansion Modules

• Microsoft Exchange calendar integration

Specifications

Specification for Polycom VVX 501 Skype for Business Edition IP Phone (2200-48500-019) | Recertified

ManufacturerPolycom
Manufacturer Part Number2200-48500-019
Product NamePolycom VVX 501 Skype for Business Edition IP Phone
Product TypeIP Phone
Call Services
Voice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold
Dialer Location
Base
Conference Call Capability
3-way
Speakerphone
Yes
Additional Functions
Call timer, Web browser, call recording
Main Features
Multiple VoIP protocol support, integrated Ethernet switch
VoIP
Yes
VoIP Protocols
SIP, RTCP, RTP, SRTP
Voice Codecs
G.722, G.729ab, G.711u, G.711a, G.722.1, G.722.1c
Lines Supported
12 lines
Quality of Service
IEEE 802.1Q (VLAN), Differentiated Services (DiffServ), IEEE 802.1p, Type of Service (ToS)
IP Address Assignment
DHCP, static
Security
IEEE 802.1X, TLS
Power Over Ethernet (PoE) Support
Yes
Network Protocols
IP, TCP, TFTP, UDP, HTTP, DNS, HTTPS, SRTP, Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED), RTCP, RTP, SNTP
Network Ports Qty
2 x Ethernet 10Base-T/100Base-TX/1000Base-T
Voice Features
Comfort noise generation (CNG), voice activity detection (VAD), HD Voice, acoustic echo cancellation (AEC)
Network Features
Network Address Translation (NAT), Lightweight Directory Access Protocol (LDAP), Class 4 PoE
Type
LCD display - color
Display Location
Base
Diagonal Size
3.5"
Display Resolution
320 x 240 pixels
Backlit
Yes
Features
Multi-touch
Connections
2 x USB ¦ Headset jack / RJ-9
Hearing Aid Compatible
Yes
Software Certification
Zoom Certified
Cables Included
Network cable
Width
7.5 in
Depth
7.1 in
Height
5.9 in
Weight
2 lbs

User Guides

Polycom VVX 501 Skype for Business Edition IP Phone (2200-48500-019) Data Sheet

Frequently Asked Questions

Polycom VVX 501 Skype for Business Edition IP Phone (2200-48500-019)
Frequently Asked Questions (FAQ's)



What is the Polycom VVX 501 Skype for Business Edition?
  • The Polycom VVX 501 Skype for Business Edition is an IP phone that combines advanced voice capabilities and applications into a user-friendly, high-performing device. It is compatible with Skype for Business and has a color touchscreen display, HD voice quality, and support for a variety of features including call handling, presence, and conferencing.
    • What are the key features of the Polycom VVX 501 Skype for Business Edition?
  • The Polycom VVX 501 Skype for Business Edition has a 3.5-inch color touchscreen display, HD voice quality, Microsoft Skype for Business support, and a variety of features such as call handling, presence detection, and conferencing. It also supports gigabit Ethernet, USB, and Bluetooth for wireless headsets.
    • Where can I buy the Polycom VVX 501 Skype for Business Edition?
  • The Polycom VVX 501 Skype for Business Edition is available from various retailers, including Atlas Phones, IP Phone Warehouse, and VoIP Supply.
    • How do I configure the Polycom VVX 501 Skype for Business Edition for Skype for Business?
  • The Polycom VVX 501 Skype for Business Edition can be set up for Skype for Business via the phone's web interface or the Skype for Business server. The configuration process entails entering the Skype for Business server information, such as the server address and sign-in credentials.
    • How do I troubleshoot issues with the Polycom VVX 501 Skype for Business Edition?
  • Troubleshooting issues with the Polycom VVX 501 Skype for Business Edition may entail inspecting the phone's network connection, verifying the Skype for Business server settings, and checking for firmware updates. The phone's web interface and Skype for Business server logs can both be used to diagnose and resolve problems.
    • What are the firmware update options for the Polycom VVX 501 Skype for Business Edition?
  • The Polycom VVX 501 Skype for Business Edition can be updated via the phone's web interface or the Skype for Business server. Firmware updates can be downloaded from the Polycom support website and then uploaded to the phone via the web interface.
    • How do I reset the Polycom VVX 501 Skype for Business Edition to its factory settings?
  • The Polycom VVX 501 Skype for Business Edition can be reset to factory settings via the phone's web interface or by pressing and holding the reset button.
    • How do I customize the Polycom VVX 501 Skype for Business Edition for my needs?
  • The Polycom VVX 501 Skype for Business Edition can be configured via the phone's web interface or the Skype for Business server. Set up speed dial numbers, configure call forwarding and voicemail settings, and change the phone's display and sound settings.
    • What are the power requirements for the Polycom VVX 501 Skype for Business Edition?
  • The Polycom VVX 501 Skype for Business Edition requires a power supply with 5 volts DC and at least 1.5 amps. The phone can be powered via a PoE-enabled network switch or a separate power adapter.
    • What is the warranty for the Polycom VVX 501 Skype for Business Edition?
  • The warranty for the Polycom VVX 501 Skype for Business Edition varies by vendor and product. For warranty information, please visit the vendor's website or contact them directly.
    • How do I set up a conference call using the Polycom VVX 501 Skype for Business Edition?
  • To initiate a conference call with the Polycom VVX 501 Skype for Business Edition, dial the first participant's number and then press the "Confrnc" soft key. Dial the second participant's number and then press the "Confrnc" soft key again. Repeat the process with additional participants.
    • How do I transfer a call using the Polycom VVX 501 Skype for Business Edition?
  • To transfer a call while using the Polycom VVX 501 Skype for Business Edition, press the "Trnsfer" soft key. Dial the number to which you want to transfer the call and then press the "Trnsfer" soft key again.
    • How do I set up call forwarding on the Polycom VVX 501 Skype for Business Edition?
  • To enable call forwarding on the Polycom VVX 501 Skype for Business Edition, press the "Menu" key and select the "Call Settings" menu. Select "Call Forwarding" and then select the forwarding option you want to use.
    • How do I access voicemail on the Polycom VVX 501 Skype for Business Edition?
  • To access voicemail on the Polycom VVX 501 Skype for Business Edition, press either the "Messages" or "Voicemail" soft keys. To enter your voicemail password and access your messages, simply follow the prompts.
    • How do I set up speed dial numbers on the Polycom VVX 501 Skype for Business Edition?
  • To set up speed dial numbers on the Polycom VVX 501 Skype for Business Edition, press the "Menu" key and select the "Settings" menu. Choose "Speed Dial" and specify the number and label for each speed dial button.
    • How do I adjust the volume on the Polycom VVX 501 Skype for Business Edition?
  • To change the volume on the Polycom VVX 501 Skype for Business Edition, press the volume up and down keys on the phone's keypad or the volume slider on the touchscreen display.
    • How do I set up a call park on the Polycom VVX 501 Skype for Business Edition?
  • To create a call park on the Polycom VVX 501 Skype for Business Edition, press the "More" soft key while on a call and select "Call Park". Choose a call park extension and then press the "Park" soft key.
    • How do I retrieve a call from a call park on the Polycom VVX 501 Skype for Business Edition?
  • To retrieve a call from a call park on the Polycom VVX 501 Skype for Business Edition, dial the call park extension and select the "Retrieve" soft key.
    • How do I set up a call pickup on the Polycom VVX 501 Skype for Business Edition?
  • To enable call pickup on the Polycom VVX 501 Skype for Business Edition, press the "More" soft key while on a call and select "Call Pickup". Dial the extension of the ringing phone and press the "Pickup" soft key.
    • How do I set up a call back on the Polycom VVX 501 Skype for Business Edition?
  • To initiate a call back on the Polycom VVX 501 Skype for Business Edition, press the "More" soft key during a call and select "Call Back". Dial the number you want to call back, then press the "Call Back" soft key.
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