Polycom VVX 311 IP Phone with Microsoft Teams (2200-48350-019) | Like New

Polycom VVX 311 IP Phone with Microsoft Teams (2200-48350-019) | Like New

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Overview

Overview of Polycom VVX 311 Skype for Business Edition IP Phone (2200-48350-019) | Like New

The Polycom VVX 311 Skype for Business Edition IP Phone (2200-48350-019) is a Skype for Business-certified 6 line HD Voice business media VoIP phone. It has two Gigabit RJ45 connections and is suitable for contact center and cubicle workers. The Polycom VVX 311 Skype for Business Edition IP Phone is a future-proof VoIP phone with Gigabit capabilities, easy integration with third-party web-based apps, and an intuitive user interface.

The Polycom VVX 311 Skype for Business Edition IP Phone is an expandable business media phone that provides crystal clear communications, improved collaboration, and increased personal productivity. Through powerful UC features, the Polycom VVX 311 Skype for Business Edition IP Phone provides high-quality, cost-effective solutions to any setting. This Polycom VoIP phone's user interface is simple to use and navigate, requiring little training.

The Polycom VVX 311 Skype for Business Edition IP Phone can boost personal productivity by enhancing workplace applications on the user's computer. Users can browse and manage their Microsoft Exchange Calendars, receive meeting reminders and alerts, access the corporate directory, and check their Instant Messaging/presence status all while waiting for their PC to boot. They can also extend the desktop of their PC to incorporate the screen of the Polycom VVX 311 phone for mouse/keyboard navigation and interaction.

The Polycom VVX 311 Skype for Business Edition IP Phone is simple to set up and administer. Using an enterprise-grade, web-based configuration mechanism enables administrators to simply provide and maintain even a small number of phones across the organization.


Key Features of Polycom VVX 311 Skype for Business Edition IP Phone


Simplicity and ease of use

Through powerful unified communications (UC) features, the VVX 301 and 311 Business Media Phones deliver high-quality, cost-effective solutions to any environment. The VVX 301 and 311 Business Media Phones' user interfaces are simple to use and require no training.

Unsurpassed voice quality and clarity

The VVX 301 and 311 Business Media Phones provide breakthrough Polycom® HD Voice quality for lifelike discussions, reducing tiredness and making calls more efficient and productive.

Maximize productivity

Give your front-line employees the finest experience possible with this high-quality 6-line business media phone. The VVX 301 and 311 Business Media Phones boost personal productivity by supplementing the office programs on their computer. Users can browse and manage their Microsoft Exchange Calendars, receive meeting reminders and alerts, access the corporate directory, and check their instant messaging/presence status all while waiting for their PC to boot. They can also extend their PC's desktop to incorporate the screen of the VVX 301 and 311 Business Media Phones for mouse/keyboard navigation and interaction.

Best-in-class deployment and administration

The VVX 301 and 311 Business Media Phones are simple to set up and administer. Using an enterprise-grade, Web-based configuration mechanism enables administrators to effortlessly provision and maintain a large number of phones across the organization.

Customizable and expandable

The VVX 301 and 311 Business Media Phones give tailored information at a glance thanks to built-in Web applications and bespoke backdrops. The VVX 301 and 311 Business Media Phones are also suitable for future expansion modules as your users' needs and business evolve.

Market-leading open standards interoperability

The VVX 301 and 311 Business Media Phones, designed for greater interoperability, utilize and compliment your company's other existing IT expenditures. The Polycom VVX 301 and 311 Business Media Phones, with the industry's broadest call server interoperability, may become the versatile and future-proof cornerstone for any organization's UC strategy.

Specifications

Specification for Polycom VVX 311 Skype for Business Edition IP Phone (2200-48350-019) | Like New

ManufacturerPolycom
Manufacturer Part Number2200-48350-019
Product NamePolycom VVX 311 Skype for Business Edition IP Phone
Product TypeIP Phone
VoIP Services
Skype
Call Services
Voice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold
Key Expansion Module Max Qty
3
Dialer Type
Keypad
Dialer Location
Base
Conference Call Capability
3-way
Speakerphone
Yes
Menu Operation
Yes
Programmable Buttons Qty
6
Additional Functions
Call timer, Web browser
Main Features
Multiple VoIP protocol support, integrated Ethernet switch
VoIP
Yes
VoIP Protocols
SIP, SDP
Voice Codecs
G.722, G.729ab, G.711u, G.711a, iLBC, G.722.1
Lines Supported
6 lines
Quality of Service
IEEE 802.1Q (VLAN), IEEE 802.1p, Type of Service (ToS)
IP Address Assignment
DHCP, static
Security
IEEE 802.1X
Power Over Ethernet (PoE) Support
Yes
Network Protocols
IP, TCP, TFTP, UDP, HTTP, DNS, HTTPS, SRTP, Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED), RTCP, RTP, SNTP
Network Ports Qty
2 x Ethernet 10Base-T/100Base-TX/1000Base-T
Compatible Software
Microsoft Lync
Voice Features
Comfort noise generation (CNG), voice activity detection (VAD), HD Voice, acoustic echo cancellation (AEC), packet loss concealment (PLC)
Network Features
Network Address Translation (NAT), Class 2 PoE
Type
LCD display - monochrome
Display Location
Base
Display Resolution
104 x 208 pixels
Backlit
Yes
Connections
Headset jack / RJ-9
Hearing Aid Compatible
Yes
Cables Included
Network cable
Included Accessories
Network cable
Width
7.5 in
Depth
7.1 in
Height
5.9 in
Weight
31.7 oz

User Guides

Frequently Asked Questions

Polycom VVX 311 IP Phone with Microsoft Teams (2200-48350-019)

Frequently Asked Questions (FAQ's)



Is the Polycom VVX 311 compatible with Microsoft Teams?
  • No, the VVX 311 is primarily designed for Skype for Business and standard SIP-based VoIP services, not for native Microsoft Teams support.
  • How do I set up the Polycom VVX 311 with Microsoft Teams?
  • You need a Teams-compatible gateway or a SIP-based Teams integration via Microsoft Phone System Direct Routing.
  • Does the VVX 311 support Wi-Fi connectivity?
  • No, the VVX 311 only supports wired Ethernet connections and does not have built-in Wi-Fi. However, you can use a compatible Polycom Wi-Fi adapter.
  • Can I use a Bluetooth headset with the Polycom VVX 311?
  • No, the VVX 311 does not have built-in Bluetooth, but you can use a USB-to-Bluetooth adapter or a wired headset.
  • How do I provision the VVX 311 for my VoIP service?
  • You need to enter the phone’s web interface, configure the SIP settings, and apply your provider's provisioning URL.
  • What is the difference between the VVX 310 and VVX 311?
  • The VVX 311 has a faster processor and enhanced memory for better performance compared to the VVX 310.
  • How many SIP lines does the Polycom VVX 311 support?
  • It supports six SIP lines, allowing multiple VoIP accounts.
  • Does the VVX 311 support Power over Ethernet (PoE)?
  • Yes, it supports PoE (Power over Ethernet), but a separate power supply is needed if PoE is not available.
  • How do I reset the Polycom VVX 311 to factory settings?
  • Go to Settings > Advanced > Admin Settings > Reset to Defaults, or hold the 1, 3, and 5 keys during startup.
  • Can I use the VVX 311 with Microsoft Teams without additional hardware?
  • No, you need a VoIP gateway, SIP trunk, or Microsoft Phone System integration for it to work with Teams.
  • How do I update the firmware on the VVX 311?
  • You can update it through Polycom’s web interface or via an auto-provisioning server from your VoIP provider.
  • Does the phone have a touchscreen?
  • No, the VVX 311 has a monochrome LCD display with physical buttons, not a touchscreen.
  • What headsets are compatible with the VVX 311?
  • The phone supports RJ-9 wired headsets, USB headsets (via an adapter), and EHS (Electronic Hook Switch) headsets.
  • How do I configure speed dial on the VVX 311?
  • Navigate to Settings > Features > Speed Dial, then assign a contact to a line key.
  • Can I use the VVX 311 for conference calls?
  • Yes, the phone supports 3-way conferencing natively.
  • How do I enable call forwarding?
  • Press Home > Forward, then select Always, No Answer, or Busy to set forwarding rules.
  • Does the VVX 311 support HD Voice?
  • Yes, it features Polycom HD Voice for crystal-clear audio.
  • How do I adjust the ringtone on my VVX 311?
  • Go to Settings > Basic > Preferences > Ring Type, then select a new ringtone.
  • Can I use the VVX 311 with cloud-based VoIP services like RingCentral or 8x8?
  • Yes, the phone is compatible with most SIP-based VoIP providers.
  • What is the default username and password for the VVX 311 web interface?
  • The default is admin/admin unless changed by your IT administrator.
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