Polycom VVX 311 Gigabit IP Phone (2200-48350-025) | Recertified
SKU: 2200-48350-025
This Phone Supports Webex Calling
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Overview of Polycom VVX 311 Gigabit IP Phone (2200-48350-025) | Recertified
The Polycom VVX 311 Gigabit IP Phone (2200-48350-025) is a robust and multifunctional VoIP phone aimed at enhancing productivity and simplifying communications in small to medium-sized enterprises. The VVX 311, designed with an emphasis on reliability and performance, accommodates up to six SIP lines. This makes it a great fit for call center operators, front-line personnel and office workers who handle numerous calls each day. The device's intuitive backlit grayscale LCD display and user-friendly menu system provide quick access to key functions, while advanced Polycom HD Voice and Acoustic Clarity technologies ensure crystal-clear conversations on every call. The VVX 311 guarantees high-speed network connectivity through its integrated dual Gigabit Ethernet ports and facilitates simplified installation and reduced cable clutter by supporting Power over Ethernet (PoE). The phone’s extensive features include programmable line keys, a dedicated RJ-9 headset port, a full-duplex speakerphone, and compatibility with up to three Polycom expansion modules, making it a scalable option for growing businesses. The Polycom VVX 311 is a wise investment for any modern-day workplace, due to its secure remote provisioning, advanced call management features and broad compatibility with leading SIP-based IP PBX systems.
Key Features of Polycom VVX 311 Gigabit IP Phone
• Supports 6 SIP Lines that efficiently manage multiple calls with six programmable line/feature keys, perfect for busy professionals and call centers.
• HD Voice & Acoustic Clarity with Polycom HD Voice technology with up to 7KHz audio bandwidth and Acoustic Clarity for echo-free, natural conversations.
• Backlit Graphical LCD Display with 3.2" (208x104 pixels) grayscale, backlit screen for clear visibility and intuitive menu navigation.
• Dual Gigabit Ethernet Ports with Integrated 10/100/1000 Mbps switch for fast network connectivity and PC passthrough, reducing cabling costs.
• Power over Ethernet (PoE) with IEEE 802.3af support for easy installation without extra power adapters.
• Full Duplex Speakerphone & Headset Support with dedicated RJ-9 headset port and high-quality speakerphone for hands-free communication.
• Advanced Call Management with call hold, transfer (attended/blind), forwarding, call waiting, 3-way conferencing, intercom, call park/pickup and more.
• Expansion Module Compatible that supports up to three Polycom VVX Expansion Modules for up to 120 additional line keys.
• Secure & Easy Provisioning with remote secure provisioning, HTTPS support and menu-based configuration for easy deployment and management.
• Broad Compatibility that works with most SIP-based IP PBX systems and hosted VoIP services.
Benefits of Polycom VVX 311 Gigabit IP Phone
🗹 Handle multiple calls and features simultaneously, reducing wait times and improving customer service.
🗹 HD Voice and Acoustic Clarity ensure every conversation is professional and interruption-free, even in noisy offices.
🗹 PoE support, remote provisioning and intuitive menus make installation and administration simple for IT teams.
🗹 Expansion module support and programmable keys allow the phone to grow with your business needs.
🗹 Dual Gigabit Ethernet ports and headset compatibility provide versatile deployment options for any workspace.
🗹 Built with high-quality materials and advanced firmware for consistent, long-lasting operation.
Specifications
Specifications for Polycom VVX 311 Gigabit IP Phone (2200-48350-025) | Recertified
| Manufacturer | Polycom |
| Manufacturer Part Number | 2200-48350-025 |
| Product Name | Polycom VVX 311 Gigabit IP Phone |
| Product Type | VoIP Phone |
Call Services | Voice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold |
Key Expansion Module Max Qty | 3 |
Dialer Type | Keypad |
Dialer Location | Base |
Conference Call Capability | 3-way |
Speakerphone | Yes |
Menu Operation | Yes |
Programmable Buttons Qty | 6 |
Additional Functions | Call timer, Web browser |
Main Features | Multiple VoIP protocol support, integrated Ethernet switch |
VoIP | Yes |
VoIP Protocols | SIP, SDP |
Voice Codecs | G.722, G.729ab, G.711u, G.711a, iLBC, G.722.1 |
Lines Supported | 6 lines |
Quality of Service | IEEE 802.1Q (VLAN), IEEE 802.1p, Type of Service (ToS) |
IP Address Assignment | DHCP, static |
Security | IEEE 802.1X |
Power Over Ethernet (PoE) Support | Yes |
Network Protocols | IP, TCP, TFTP, UDP, HTTP, DNS, HTTPS, SRTP, Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED), RTCP, RTP, SNTP |
Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX/1000Base-T |
Compatible Software | Microsoft Lync |
Voice Features | Comfort noise generation (CNG), voice activity detection (VAD), HD Voice, acoustic echo cancellation (AEC), packet loss concealment (PLC) |
Network Features | Network Address Translation (NAT), Class 2 PoE |
Type | LCD display - monochrome |
Display Location | Base |
Display Resolution | 104 x 208 pixels |
Backlit | Yes |
Connections | Headset jack / RJ-9 |
Hearing Aid Compatible | Yes |
Software Certification | Zoom Certified |
Cables Included | Network cable |
Included Accessories | Network cable |
Width | 7.5 in |
Depth | 7.1 in |
Height | 5.9 in |
Weight | 31.7 oz |
User Guides
Frequently Asked Questions
Polycom VVX 311 Gigabit IP Phone (2200-48350-025)
Frequently Asked Questions (FAQ's)
What are the key features of the Polycom VVX 311 Gigabit IP Phone? Features include six-line operation, HD Voice technology, Gigabit Ethernet, an intuitive user interface, PoE support, and compatibility with third-party UC applications.
Does the Polycom VVX 311 support HD voice quality? Yes, it includes HD Voice technology for crystal-clear audio quality.
How many lines can the Polycom VVX 311 handle? The phone can support up to six lines or speed dials.
Is the Polycom VVX 311 compatible with PoE? Yes, it supports Power over Ethernet (PoE), which allows for easy installation without the need for separate power adapters.
Does the Polycom VVX 311 have a Gigabit Ethernet port? Yes, it has dual Gigabit Ethernet ports for fast connectivity.
Can the Polycom VVX 311 be integrated with third-party UC applications? Yes, it can integrate with a wide range of third-party UC and productivity applications.
What type of display does the Polycom VVX 311 have? The grayscale LCD display provides a clear and intuitive user interface.
Is the Polycom VVX 311 easy to set up and configure? Yes, it is easy to deploy and configure, and it works with a variety of SIP call platforms.
Does the Polycom VVX 311 support call transfer and conferencing? Yes, it does support call transfer, hold, and three-way conferencing.
What accessories are compatible with the Polycom VVX 311? It works with Polycom headsets, expansion modules, and other accessories.
Can I use the Polycom VVX 311 with a VPN? Yes, it can be configured to support VPN connections for secure remote access.
What is the power consumption of the Polycom VVX 311? The power consumption varies, but is typically between 2.8W (idle) and 4.0W (max).
Does the Polycom VVX 311 have a built-in speakerphone? Yes, it has a high-quality, full-duplex speakerphone.
What codecs are supported by the Polycom VVX 311? It supports several audio codecs, including G.711, G.729AB, and G.722 (wideband).
Can the Polycom VVX 311 be wall-mounted? Yes, it can be wall-mounted using the optional mounting kit.
How do I reset the Polycom VVX 311 to factory settings? To reset the phone to factory settings, navigate to Settings > Advanced > Admin Settings > Reset to Factory.
How do I update the firmware on the Polycom VVX 311? Firmware updates can be performed using the phone's web interface or a provisioning server.
Does the Polycom VVX 311 support Bluetooth connectivity? The VVX 311 does not include built-in Bluetooth support.
Can I customize the ringtones on the Polycom VVX 311? Yes, you can change the ringtone and other audio settings in the phone's settings menu.
What kind of network security features does the Polycom VVX 311 offer? It allows for secure communications using SIP over TLS, SRTP, HTTPS, and 802.1x network authentication.