Polycom VVX 310 IP Phone with Microsoft Teams (2200-46161-019) | Recertified

Polycom VVX 310 IP Phone with Microsoft Teams (2200-46161-019) | Recertified

SKU: 2200-46161-019
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Overview

Polycom VVX 310 IP Phone Skype Edition

The Polycom VVX 310 IP Phone is a powerful 6-line entry-level VoIP phone for today's cubicle workers that handle a low to moderate volume of calls and need crystal clear communications.

Give your cubicle worker the best experience with this high quality UC VoIP Phone. Designed for a broad range of environments for small and medium businesses.

  • Make more efficient and productive calls with the unparalleled voice clarity of Polycom HD Voice
  • Improve productivity for cubicle workers and call center operators through an intuitive easy to use user interface
  • Reduce deployment and maintenance costs - the Polycom Zero Touch Provisioning and web based configuration tool makes the VVX 310 simple to deploy, easy to administer, upgrade, and maintain
  • Leverage previous IT infrastructure investments - deploy VVX 310 VoIP phones on your existing network without needing to upgrade your call control platform
  • Easily to integrate with third- party web-based UC and productivity applications for broad, standards based, open APIs

Polycom VVX 310 Electronic Hook Switch (EHS) Support

Connect your Polycom VVX 310 IP Phone with your favorite headset and enjoy the freedom of controlling your desk phone from anywhere in your office.

Specifications

User Interface Features
  • 3.2 in Backlit 8-level Grayscale graphical LCD (208 x 104) resolution
  • Voicemail support1
  • WebKit-based browser
  • Adjustable base height
  • Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish
Audio Features
  • Polycom® HD Voice™ technology delivers lifelike voice quality for each audio pathhandset, the hands-free speakerphone, and the optional headset2
  • Polycom® Acoustic Clarity™ technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression
    • Type 1 compliant (IEEE 1329 full duplex)
  • Frequency response – 150 Hz – 7 kHz for handset, optional headset and handsfree speakerphone modes
  • Codecs: G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, iLBC
  • Individual volume settings with visual feedback for each audio path
  • Voice activity detection
  • Comfort noise generation
  • DTMF tone generation (RFC 2833 and in-band)
  • Low-delay audio packet transmission
  • Adaptive jitter buffers
  • Packet loss concealment
Headset and Handset Compatibility
  • Dedicated RJ-9 headset port
  • Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
  • Compliant with ADA Section 508 Subpart B 1194.23 (all)
  • Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
  • Compatible with commercially available TTY adapter equipment
Call Handling Features
  • 6 lines (programmable line keys)
  • Shared call/bridged line appearance
  • Busy Lamp Field (BLF)
  • Flexible line appearance (1 or more line keys can be assigned for each line extension)
  • Distinctive incoming call treatment/call waiting
  • Call timer and call waiting
  • Call transfer, hold, divert (forward), pickup
  • Called, calling, connected party information
  • Local 3-way audio conferencing
  • 1-touch speed dial, redial
  • Remote missed call notification
  • Do not disturb function
  • Electronic hook switch capable
  • Local configurable digit map/dial plan
Open Application Platform
  • WebKit-enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
  • Supports Polycom Apps SDK and API for third-party business and personal applications
  • Bundled with Polycom UC Software:
    • Corporate directory access using LDAP Visual Conference Management
Network and Provisioning
  • SIP Protocol Support
  • SDP
  • IETF SIP (RFC 3261 and companion RFCs)
  • Two-port Ethernet switch
    • 10/100Base-TX across LAN and PC ports (VVX 300)
    • 1000Base-TX available on VVX 310
    • Conforms to IEEE802.3-2005 (Clause 40) for hysical media attachment
  • Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
  • Manual or dynamic host configuration protocol (DHCP) network setup
  • Time and date synchronization using SNTP
  • FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
  • Provisioning and call server redundancy supported1
  • QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS and Diffserv/DSCP
  • VLAN - CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
    • Network address translation support
      for static configuration and “keep-alive”
      SIP signaling
  • RTCP and RTP support
  • Event logging
  • Syslog
  • Hardware diagnostics
  • Status and statistics reporting
  • IPv4 and IPv6
  • TCP
  • UDP
  • DNS-SRV
Security
  • 802.1X authentication and EAPOL media encryption via SRTP
  • Transport layer security
  • Encrypted configuration files
  • Digest authentication
  • Password login
  • Support for URL syntax with password for boot server address
  • HTTPS secure provisioning
  • Support for signed software executables
Power
  • Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 2)
  • External Universal AC adapter (optional),
    48VDC 0.3A

Frequently Asked Questions

Polycom VVX 310 IP Phone with Microsoft Teams (2200-46161-019)

Frequently Asked Questions (FAQ's)



What is the Polycom VVX 310?
  • The Polycom VVX 310 is a six-line VoIP business phone intended for mid-range consumers who require consistent and high-quality audio communication.
  • What are the key features of the Polycom VVX 310?
  • It features a backlit LCD display, HD Voice, Gigabit Ethernet support, six customizable line keys, and interoperability with popular VoIP platforms.
  • Does the Polycom VVX 310 support HD Voice?
  • Yes, it features Polycom HD Voice technology, which provides crystal-clear audio.
  • Can the Polycom VVX 310 be used with any VoIP provider?
  • It is compatible with the majority of SIP-based VoIP services, however please check with your provider to ensure particular compatibility.
  • How do I set up the Polycom VVX 310?
  • Connect the phone to a power source (if not utilizing PoE), connect the Ethernet connection, then configure it using the web interface or your VoIP provider's auto-provisioning feature.
  • Does the Polycom VVX 310 support Power over Ethernet (PoE)?
  • Yes, it supports PoE; however, if PoE is not accessible, a separate power adapter is necessary.
  • How do I reset the Polycom VVX 310 to factory settings?
  • Go to Settings > Advanced > Admin Settings > Reset to Defaults > Reset Device, or press and hold the 1, 3, and 5 keys during startup to input the administrator password.
  • What is the default password for the Polycom VVX 310?
  • The default admin password is normally "456" unless the administrator changes it.
  • Can I use a headset with the Polycom VVX 310?
  • Yes, it supports wired headsets through the RJ9 connector, as well as EHS (Electronic Hook Switch) headsets for hands-free use.
  • How do I configure speed dials on the Polycom VVX 310?
  • Press and hold an available line key, enter the contact information, apply a label, and save the settings.
  • Does the Polycom VVX 310 support conference calling?
  • Yes, it enables three-way conference calls. Press the Conference button, then dial the second number before pressing Conference again.
  • Can I use Wi-Fi with the Polycom VVX 310?
  • It does not have built-in Wi-Fi. To connect to the network, you will require an Ethernet connection.
  • How do I check voicemail on the Polycom VVX 310?
  • Press the Messages button or call the voicemail number supplied by your VoIP provider.
  • What type of display does the Polycom VVX 310 have?
  • It features a 208 x 104 pixel grayscale backlit LCD display.
  • Can I transfer calls on the Polycom VVX 310?
  • Yes, tap the Transfer button, enter the recipient's number, and select Blind or Attended transfer.
  • Is the Polycom VVX 310 compatible with Microsoft Teams?
  • No, it does not work natively with Microsoft Teams. It is ideally suited for SIP-based VoIP services such as Zoom Phone, RingCentral, and 8x8.
  • How do I update the firmware on the Polycom VVX 310?
  • Firmware updates can be performed through the web interface under Settings > Software Update, or through your VoIP provider's provisioning system.
  • Does the Polycom VVX 310 have Bluetooth?
  • No, it does not have built-in Bluetooth.
  • What type of network ports does the Polycom VVX 310 have?
  • It includes two Gigabit Ethernet ports: one for networking and one for PC pass-through.
  • What should I do if my Polycom VVX 310 is not working properly?
  • Restart the phone, check the Ethernet connection, ensure the SIP credentials are accurate, and reset to factory settings if necessary.
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