Polycom 2200-48350-001 | VVX 311 6-Line Desktop Phone with HD Voice w/ Power | New

Polycom 2200-48350-001 | VVX 311 6-Line Desktop Phone with HD Voice w/ Power | New

SKU: 2200-48350-001-N
(0)No Reviews yet
Same Day Shipping - Arrives in 3-5 Business Days
30-day Returns
$39.99 $39.99
Available Quantity:
For immediate assistance call our support team at 973-808-4588. For additional information, send an email to website@telquestintl.com.

Overview

Polycom VVX 311 VoIP Phone

Overview

The Polycom VVX 311 IP phone makes more efficient and productive calls with the unparalleled voice clarity as a simple-to-use IP phone. With its HD voice up to 7KHz on all audio paths and improve productivity for cubicle workers and call center operators makes it which make it intuitive with easy to use user interface.

Features

  • 6 lines
  • Asian character support
  • A Dual Gigabit Ethernet switch
  • Backlit grayscale graphical LCD
  • Supports VVX expansion module and VVX color expansion module

Specifications

Polycom VVX 311 VoIP Phone With Power Supply

User Interface Features
  • 3.2 in Backlit 8-level Grayscale graphical LCD (208 x 104) resolution
  • Voicemail support1
  • WebKit-based browser
  • Adjustable base height
  • Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish
Audio Features
  • Polycom® HD Voice™ technology delivers lifelike voice quality for each audio pathhandset, the hands-free speakerphone, and the optional headset2
  • Polycom® Acoustic Clarity™ technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression
    • Type 1 compliant (IEEE 1329 full duplex)
  • Frequency response – 150 Hz – 7 kHz for handset, optional headset and handsfree speakerphone modes
  • Codecs: G.711 (A-law and ?-law), G.729AB, G.722, G.722.1, iLBC
  • Individual volume settings with visual feedback for each audio path
  • Voice activity detection
  • Comfort noise generation
  • DTMF tone generation (RFC 2833 and in-band)
  • Low-delay audio packet transmission
  • Adaptive jitter buffers
  • Packet loss concealment
Headset and Handset Compatibility
  • Dedicated RJ-9 headset port
  • Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
  • Compliant with ADA Section 508 Subpart B 1194.23 (all)
  • Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
  • Compatible with commercially available TTY adapter equipment
Call Handling Features
  • 6 lines (programmable line keys)
  • Shared call/bridged line appearance
  • Busy Lamp Field (BLF)
  • Flexible line appearance (1 or more line keys can be assigned for each line extension)
  • Distinctive incoming call treatment/call waiting
  • Call timer and call waiting
  • Call transfer, hold, divert (forward), pickup
  • Called, calling, connected party information
  • Local 3-way audio conferencing
  • 1-touch speed dial, redial
  • Remote missed call notification
  • Do not disturb function
  • Electronic hook switch capable
  • Local configurable digit map/dial plan
Open Application Platform
  • WebKit-enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
  • Supports Polycom Apps SDK and API for third-party business and personal applications
  • Bundled with Polycom UC Software:
    • Corporate directory access using LDAP Visual Conference Management
Network and Provisioning
  • SIP Protocol Support
  • SDP
  • IETF SIP (RFC 3261 and companion RFCs)
  • Two-port Ethernet switch
    • 10/100Base-TX across LAN and PC ports (VVX 300)
    • 1000Base-TX available on VVX 310
    • Conforms to IEEE802.3-2005 (Clause 40) for hysical media attachment
  • Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
  • Manual or dynamic host configuration protocol (DHCP) network setup
  • Time and date synchronization using SNTP
  • FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
  • Provisioning and call server redundancy supported1
  • QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS and Diffserv/DSCP
  • VLAN - CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
    • Network address translation support
      for static configuration and “keep-alive”
      SIP signaling
  • RTCP and RTP support
  • Event logging
  • Syslog
  • Hardware diagnostics
  • Status and statistics reporting
  • IPv4 and IPv6
  • TCP
  • UDP
  • DNS-SRV
Security
  • 802.1X authentication and EAPOL media encryption via SRTP
  • Transport layer security
  • Encrypted configuration files
  • Digest authentication
  • Password login
  • Support for URL syntax with password for boot server address
  • HTTPS secure provisioning
  • Support for signed software executables
Power
  • Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 2)
  • External Universal AC adapter (optional),
    48VDC 0.3A

Frequently Asked Questions

Polycom 2200-48350-001 | VVX 311 6-Line Desktop Phone with HD Voice w/ Power

Frequently Asked Questions (FAQ's)



What is the Polycom VVX 311 phone?
  • The Polycom VVX 311 is a 6-line VoIP desk phone with HD voice, PoE support, and a backlit LCD display, designed for business communication.
    • Does the VVX 311 come with a power supply?
  • Yes, the 2200-48350-001 model includes a power adapter. However, it also supports Power over Ethernet (PoE) if connected to a PoE-enabled switch.
    • Is the VVX 311 compatible with Microsoft Teams?
  • It does not natively support Microsoft Teams, but it can be used with Teams SIP Gateway when configured properly.
    • What VoIP services are compatible with the VVX 311?
  • It supports SIP-based VoIP services, including RingCentral, 8x8, Vonage, BroadSoft, and Cisco CallManager.
    • Does the VVX 311 have Wi-Fi or Bluetooth?
  • No, but Wi-Fi can be added with a Polycom USB Wi-Fi adapter, and Bluetooth requires an EHS adapter for compatible headsets.
    • How do I set up the Polycom VVX 311?
  • Connect the phone to your network via Ethernet, configure it through the phone’s interface or web portal, and register it with your VoIP provider.
    • How do I update the firmware on the VVX 311?
  • Firmware updates can be done via Polycom’s web interface, your VoIP provider, or a provisioning server.
    • Can I use a headset with the VVX 311?
  • Yes, the phone supports RJ9 wired headsets and wireless headsets via a compatible Electronic Hook Switch (EHS) adapter.
    • How do I reset my VVX 311 to factory settings?
  • Press 1, 3, and 5 simultaneously during startup and enter the admin password ("456" by default) to reset the device.
    • How do I configure speed dials on the VVX 311?
  • Press the "Home" button, navigate to "Directories" → "Contact Directory", and assign speed dial numbers to contacts.
    • How many SIP lines does the VVX 311 support?
  • It supports up to 6 SIP lines, allowing multiple simultaneous calls.
    • Does the VVX 311 have a speakerphone?
  • Yes, it features a full-duplex speakerphone with Polycom Acoustic Clarity Technology.
    • Can I forward calls on the VVX 311?
  • Yes, press "Forward", enter the number, and select Always, Busy, or No Answer forwarding options.
    • Does the VVX 311 support voicemail?
  • Yes, it supports voicemail integration with most VoIP providers. Access voicemail by pressing the message button.
    • Can I use the VVX 311 for conference calls?
  • Yes, it supports 3-way conferencing by pressing the "Conference" button during a call.
    • Why is my VVX 311 not registering with my VoIP provider?
  • Check network connections, SIP credentials, and firewall settings. Restart the phone and re-enter SIP details if needed.
    • What should I do if my phone has no sound or audio issues?
  • Adjust the volume settings, check headset/speaker connections, and reboot the phone.
    • HHow do I fix a "Network Unavailable" error on my VVX 311?
  • Verify the Ethernet cable, DHCP settings, and VoIP provider configurations. Restart your router and phone.
    • How do I transfer a call on the VVX 311?
  • Press the "Transfer" button, dial the recipient’s number, and press "Send" to complete the transfer.
    • Can the VVX 311 be wall-mounted?
  • Yes, a wall-mount bracket is available separately for mounting the phone.
    • Back

    Ratings & Reviews

    No reviews available

    Be the first to Write a Review