What type of headset is the Plantronics HW261?
The Plantronics HW261 is a corded, binaural (dual-ear) headset designed for professional office and contact center use. Does the Plantronics HW261 have noise cancellation?
Yes, it has a noise-cancelling microphone that lowers background noise for better communication. Is the HW261 compatible with all desk phones?
It is compatible with various desk phones, however depending on the type, it may need an adaptor or amplifier, such as the Plantronics M22. Can I use the HW261 with a computer?
Yes, but you may need a USB adaptor, such as the Plantronics DA80 or DA90, to use with a PC or laptop. Does the HW261 support Quick Disconnect (QD) cables?
Yes, it features a Quick Disconnect option, which enables for simple disengagement without terminating the call. Is this headset comfortable for all-day use?
Yes, it has an adjustable headband and comfortable ear cushions for extra comfort during long work hours. Can the microphone boom be adjusted?
Yes, the flexible boom arm can be positioned to maximize voice pickup. Does the Plantronics HW261 have in-line volume control?
No, although if connected to an amplifier or converter, volume and mute controls may be available. Is the HW261 a wireless headset?
No, although if connected to an amplifier or converter, volume and mute controls may be available. What is the difference between the HW261 and HW261N?
The HW261N (Noise-Canceling) version improves noise reduction in the microphone, resulting in crisper calls in noisy surroundings. Can I replace the ear cushions on the HW261?
Yes, the ear cushions are replaceable and can be purchased separately. Does this headset work with Microsoft Teams or Zoom?
It is compatible with these platforms when paired with the proper USB adaptor for PC connectivity. Is the HW261 compatible with VoIP phones?
Yes, although it may require an adaptor or amplifier to fully connect to your VoIP system. Can I use the HW261 for listening to music?
While it is intended for voice communication, it can also play audio, albeit the sound quality may not be optimal for music. Does the HW261 work with softphones?
Yes, when connected via a USB adapter, it is compatible with softphone programs such as Cisco Jabber, Avaya, and Skype for Business. How do I clean and maintain the HW261 headset?
Wipe it down with a gentle, dry cloth and avoid using harsh chemicals; change ear cushions on a regular basis to maintain hygiene. What type of connector does the HW261 use?
It has a Quick Disconnect (QD) connector and requires a corresponding bottom cable to connect to a phone or computer. Can the microphone be muted?
The headset lacks a mute button, although if connected via an amplifier or converter, mute functionality may be provided. What is the weight of the HW261?
The headset is lightweight, weighing only 70 grams, making it suitable for prolonged use. ow do I connect the Plantronics HW261 to my phone?
The HW261 connects to your phone using a Quick Disconnect (QD) connector and a compatible bottom cable (such as an RJ9, 2.5mm, 3.5mm, or USB converter).