Plantronics Poly EncorePro HW520 Binaural Digital Headset (203192-01) | Like New

Plantronics Poly EncorePro HW520 Binaural Digital Headset (203192-01) | Like New

SKU: 203192-01-LN
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Overview

Overview of Plantronics Poly EncorePro HW520 Binaural Digital Headset (203192-01) | Like New

The Plantronics Poly EncorePro HW520 Binaural Digital Headset (203192-01) has the DA90 USB audio processor and Plantronics Manager Pro software, which allows administrators to track a variety of device characteristics. Plantronics Manager Pro software (available separately) also enables IT to monitor and manage a complete fleet of headsets to verify that all headsets are operationally sound. Once set up, the headset provides enhanced comfort with a flexible boom and soft, ventilated ear cushions that allow it to be worn for extended periods of time. Wideband audio, SoundGuard hearing protection, and improved noise cancellation capabilities ensure that both sent and received audio is clearly transmitted.

Key Features of Plantronics Poly EncorePro HW520 Binaural Digital Headset


Enhanced Interactions, Better Control

The EncorePro 500 Digital Series with DA90 USB audio processor and Plantronics Manager Pro is a fully integrated audio and asset management solution for customer service centers. Plantronics Manager Pro's centralized administration enables IT to track detailed insights about devices. All-day comfort, a noise-cancelling microphone, and wideband audio equip customer service personnel with the tools they need to provide exceptional customer encounters.

Plantronics Manager Pro

IT may remotely monitor, manage, and maintain headsets companywide using Plantronics Manager Pro, an additional service, to assist ensure that customer service professionals are ready to accept every customer call.

Flexible Unibody Boom

A bendable and adjustable boom allows for proper microphone positioning for best noise-cancelling performance.

Aircraft-Grade Aluminum Joints

Aircraft-grade aluminum connections give structural stability between the earpieces and the headband for optimal longevity.

Visual and Tactile Positioning Guides

The user can feel and hear when the boom is moved within the right range for optimum mic positioning with visual and tactile boom positioning help.

Noise-Canceling Microphone

The unique microphone incorporated into the phone eliminates background noise and interference, resulting in fewer lost words and a better calling experience.

Adjustable Fit

Six adjustment levels and a lightweight construction ensure all-day comfort.

Inventory Management

Reports digital serial numbers to Plantronics Hub and Plantronics Manager Pro, a separate service, to help with inventory management.

Laser Welded Construction

The use of laser welding improves long-term dependability.

Specifications

Specifications for Plantronics Poly EncorePro HW520 Binaural Digital Headset (203192-01) | Like New

ManufacturerPlantronics
Manufacturer Part Number203192-01
Product NamePlantronics Poly EncorePro HW520 Binaural Digital Headset
Product TypeHeadset
Recommended Use
Phone, computer
Headphones Form Factor
On-ear
Connectivity Technology
Wired
Sound Output Mode
Stereo
Adjustable Headband
Yes
Type
Boom
Microphone Operation Mode
Mono
Connector Type
Headset (Quick Disconnect)

User Guides

Plantronics Poly EncorePro HW520 Binaural Digital Headset (203192-01) Data Sheet

Frequently Asked Questions

Plantronics Poly EncorePro HW520 Binaural Digital Headset (203192-01)

Frequently Asked Questions (FAQ's)



What is the Plantronics Poly EncorePro HW520 headset used for?
  • The HW520 is designed for call center and office professionals who need clear, comfortable, and reliable communication during calls.
    • Is the Plantronics Poly EncorePro HW520 compatible with all phones?
  • The headset is compatible with most VoIP phones, softphones, and traditional desk phones, but a compatible adapter may be needed.
    • How is the sound quality of the Plantronics Poly EncorePro HW520 headset?
  • The HW520 delivers HD voice quality and noise-canceling features for clear audio, making it ideal for busy or noisy environments.
    • Does the Plantronics Poly EncorePro HW520 have noise-canceling technology?
  • Yes, it features a noise-canceling microphone to reduce background noise and improve voice clarity.
    • Can the Plantronics Poly EncorePro HW520 be used with a computer?
  • Yes, it can be used with computers when connected to a compatible USB adapter or VoIP system.
    • Is the Plantronics Poly EncorePro HW520 comfortable for all-day wear?
  • Yes, it is designed with lightweight materials and soft ear cushions to ensure comfort for extended periods of use.
    • Does the Plantronics Poly EncorePro HW520 work with mobile phones?
  • Yes, it can work with mobile phones through a Bluetooth adapter or via the 3.5mm connection, depending on the model.
    • How do I adjust the volume on the Plantronics Poly EncorePro HW520 headset?
  • Volume can be adjusted using the inline control, which features a volume up/down button and a mute button.
    • Can the Plantronics Poly EncorePro HW520 be worn on either ear?
  • The headset is binaural (covers both ears), so it is designed to be worn on both ears for better sound isolation.
    • How does the microphone of the Plantronics Poly EncorePro HW520 work?
  • The microphone features noise-canceling technology that filters out background sounds, focusing on the user’s voice for clear communication.
    • Is the Plantronics Poly EncorePro HW520 headset durable?
  • Yes, the headset is made from high-quality materials to ensure long-lasting durability even in demanding environments.
    • Can the Plantronics Poly EncorePro HW520 be used with softphones?
  • Yes, it is compatible with softphones when connected to a PC or laptop using the appropriate USB adapter.
    • How do I connect the Plantronics Poly EncorePro HW520 headset to my phone?
  • You can connect it using the appropriate adapter or cable, such as a USB, RJ9, or 3.5mm jack depending on your phone type.
    • Can the Plantronics Poly EncorePro HW520 be used with a desk phone?
  • Yes, it is compatible with most desk phones when used with the correct adapter.
    • How do I mute the Plantronics Poly EncorePro HW520 headset?
  • The inline control has a mute button that allows you to quickly mute the microphone.
    • Can I use the Plantronics Poly EncorePro HW520 headset for video conferencing?
  • Yes, it can be used for video conferencing, providing clear audio during online meetings and calls.
    • What is the range of the Plantronics Poly EncorePro HW520 headset?
  • The wired version of the HW520 has no wireless range but works when connected directly to a device.
    • How do I clean the Plantronics Poly EncorePro HW520 headset?
  • Clean the headset using a dry cloth, and avoid using harsh chemicals to protect the materials. The ear cushions can be wiped gently.
    • Is the Plantronics Poly EncorePro HW520 headset compatible with Windows and Mac?
  • Yes, the headset is compatible with both Windows and Mac operating systems when used with the appropriate adapters.
    • Does the HW520 have a flexible boom mic?
  • Yes, the microphone boom is adjustable to ensure optimal voice pickup.
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