Grandstream WP820 Wireless WiFi Phone | New

Grandstream WP820 Wireless WiFi Phone | New

SKU: WP820-N
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Overview

Overview of Grandstream WP820 Wireless WiFi Phone | New

The Grandstream WP820 Wireless WiFi Phone is a premium phone intended for usage in busy workplaces, warehouses, retail establishments and medical facilities. This robust cordless VoIP phone eliminates the need for traditional PBX wire by utilizing seamless 802.11a/b/g/n WiFi connectivity to provide dependable roaming throughout big spaces and crystal-clear HD voice quality. A 2.4-inch color LCD screen, push-to-talk, an integrated accelerometer and customizable keys for quick access to capabilities that are essential to business operations are all characteristics of the sturdy yet lightweight design. The WP820 guarantees safe, all-day communication with its strong security algorithms and up to 7.5 hours of talk time. Wireless headsets and syncing contacts are supported by integrated Bluetooth, while enterprise-level WiFi protocols and dual SIP accounts provide the most flexibility for unified communications. The WP820, which is simple to set up and maintain, is essential for increasing responsiveness, safety and productivity in hectic work settings.


Key Features of Grandstream WP820 Wireless WiFi Phone


Dual-band WiFi (802.11a/b/g/n) that roam freely and maintain HD voice quality with dual-band 2.4GHz/5GHz WiFi compatibility.

SIP & VoIP Support that register up to 2 SIP accounts—compatible with most major IP PBX and VoIP platforms.

HD Audio with full duplex speakerphone, HD handset and headset audio for professional, clear conversations.

2.4" Color LCD Display with intuitive navigation, easy call management and customizable interface.

Bluetooth Integration that pair with wireless headsets or transfer contacts for hands-free workflows.

Push-to-Talk & Programmable Keys with efficient team communication and quick access to key features at the touch of a button.

Advanced Security with WPA/WPA2 WiFi encryption, SRTP voice encryption and password protection for safe communications.

Built-in Accelerometer enables gesture control and fall detection for safety in industrial or healthcare settings.

Long-lasting Battery with up to 7.5 hours talk time, 150 hours standby with fast charging for uninterrupted workdays.

Durable, Lightweight Build that withstands drops and daily use, yet remains light for comfortable, all-day carry.


Benefits of Grandstream WP820 Wireless WiFi Phone


🗹 Boost Workplace Productivity that untethered, seamless communications empower staff to stay connected and responsive wherever needed.

🗹 Secure, Reliable Voice Calls with enterprise-grade encryption and strong WiFi protocols safeguard every call and message.

🗹 Superior Audio Performance with HD voice, Bluetooth, and push-to-talk capabilities support clear, private and broadcast communications.

🗹 All Day Operation with high-capacity battery delivers hours of continuous talk and days of standby—reducing downtime.

🗹 Flexible Deployment that is compatible with leading IP PBX, VoIP platforms and WiFi infrastructures for easy integration.

🗹 Ideal for Demanding Environments with rugged housing, intuitive controls and built-in safety features suit active workspaces and frontline teams.

🗹 Easy to Manage tha simplifies provisioning and monitoring, cutting IT workload and support costs.

Specifications

Specifications for Grandstream WP820 Wireless WiFi Phone | New

ManufacturerGrandstream
Manufacturer Part NumberWP820
Product NameGrandstream WP820 Wireless WiFi Phone
Product TypeWireless Handset
WiFiDual-band 802.11a/b/g/n (2.4GHz & 5GHz), advanced roaming support
Voice ProtocolsSIP (up to 2 SIP accounts), VoIP
Display2.4-inch (240x320) TFT color LCD
BluetoothIntegrated Bluetooth 4.0 for headsets and data sync
AudioHD voice, Dual MIC with AEC and Noise Shield Technology, full duplex speakerphone
Push-to-TalkYes, programmable button
AccelerometerBuilt-in (gesture controls, fall detection)
Battery1500mAh Li-ion rechargeable, 7.5 hours talk time, 150 hours standby
ChargingMicro USB port, 3.5mm headset jack
SecurityWPA/WPA2 WiFi authentication, SRTP voice encryption
Audio CodecsG.711u/a, G.729A/B, G.722, iLBC, Opus
Audio FeaturesHD audio, dual microphones, echo cancellation, noise shield, AGC, VAD
Phonebook/ContactsYes, with capacity for large phonebook
Conferencing3-way audio conference
Programmable KeysYes, for functions like Push-to-Talk, panic, custom actions
OS/AppsSupports custom Android apps configured for screen
Build QualityRugged, drop-resistant (2 meters)
Weight/DimensionsLightweight, compact; exact size: approx 5.8oz (165g), 6.57 x 2.09 x 0.91 in (167 x 53 x 23mm)
AccessoriesCharger cradle, battery, belt clip, quick start guide, universal power supply

User Guides

Frequently Asked Questions

Grandstream WP820 Wireless WiFi Phone
Frequently Asked Questions (FAQ's)



Can the WP820 be used with any Wi-Fi network?
  • Yes, it supports standard 802.11a/b/g/n networks on both 2.4GHz and 5GHz bands.
  • Does it support power over Ethernet (PoE)?
  • No, the WP820 is a fully wireless handset powered by its internal battery and wall charger.
  • What codecs does the WP820 support for voice calls?
  • It supports a wide range of audio codecs including G.711, G.722 (HD), G.726, G.729, iLBC and Opus.
  • Is the device TAA compliant?
  • No, the WP820 is not listed as TAA compliant for government procurement.
  • Can it be used as a softphone replacement?
  • Yes, it offers full VoIP SIP phone functionality without needing a PC or softphone application.
  • What is the range of Wi-Fi connectivity?
  • Typical Wi-Fi range applies—up to 150 ft indoors and 300 ft line-of-sight, depending on your access point.
  • Can I configure this handset using a web GUI?
  • Yes, the WP820 can be accessed and configured through its web interface using its local IP address.
  • Does it support VLAN tagging?
  • Yes, it supports VLAN tagging for advanced network segmentation and QoS control.
  • Can I set Do Not Disturb (DND) on the device?
  • Yes, DND mode can be activated manually via the menu or shortcut key.
  • Is this phone compatible with FreePBX or Asterisk?
  • Absolutely. It supports open SIP protocol and works well with FreePBX, Asterisk, 3CX and other SIP platforms.
  • Can I transfer calls between handsets?
  • Yes, you can perform blind or attended transfers between WP820 units or to other SIP devices.
  • What size SIM card does it use?
  • The WP820 does not use a SIM card—it connects via Wi-Fi, not GSM/LTE.
  • Does it support multicast paging?
  • Yes, multicast paging is supported and can be configured for group announcements.
  • Is the display touchscreen?
  • No, it features a non-touch 2.4-inch TFT color display operated with physical buttons.
  • Can I mute the microphone during a call?
  • Yes, there is a dedicated mute function during calls.
  • Is the WP820 hearing aid compatible (HAC)?
  • It is not officially listed as HAC certified.
  • Does it support push-to-talk over Wi-Fi?
  • Yes, the customizable button allows push-to-talk (PTT) functionality over SIP-based networks.
  • Can I upload contacts to the phone?
  • Yes, you can import contacts via the web GUI or provision them remotely.
  • How many ringtones does the phone support?
  • The WP820 offers multiple ringtone profiles and allows for custom ringtone uploads.
  • Can I use this for video calls?
  • No, it supports only voice; there’s no camera or video calling feature.
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