How to Perform a Factory Reset on Yealink Phones (T Series & Conference)

The best way to troubleshoot a stubborn issue with your Yealink phone is to start fresh. Performing a factory reset can clear up unexpected glitches and restore your phone to its original settings. In this blog, we'll guide you through the simple process of performing a factory reset on Yealink T Series and Conference phones.

Why Perform a Yealink Factory Reset?

•Persistent audio problems: If you're facing audio issues like distortion, static, or echoes that basic troubleshooting hasn't resolved.

•Configuration errors: A factory reset can help if you've accidentally made configuration changes that are causing problems.

•Preparing to sell or reassign the phone: A reset ensures all personal or company data is wiped before a new user takes over.

Before You Begin

A factory reset will erase all customized settings, contacts, and call history from your Yealink phone. Make sure to back up any important data before proceeding.

How to Reset a Yealink Phone

There are two primary ways to perform a factory reset on Yealink T Series and Conference phones:

•Navigate to Menu -> Advanced (enter admin password if prompted) -> Reset Config

•Confirm by pressing "OK" or "Yes"

•Power on the phone.

•When the screen lights up, long-press the "OK," "REDIAL" or "Mute Indicator" key (the specific key varies by model).

•Follow the on-screen prompts to confirm the reset.

Once the reset process is complete, your Yealink phone will reboot to its factory default settings. You'll need to reconfigure it with your SIP account information and any preferred settings.

Important Notes:

•The exact steps for a factory reset may vary slightly between different Yealink phone models. Consult your phone's user manual for specific instructions.

•If you continue to have problems after a factory reset, contact Yealink support or your VoIP provider for further assistance.