Did You Know: Zoom Phone Certified Hardware Requirements

Have you ever tried to setup your Zoom phone and received an error saying "Not SIP Compatible" or something similar? The customer's Yealink EXP50 T5 Series Expansion Module was connected in, beginning to provision, when the experts were recently notified of a circumstance in which the message "Not SIP Compatible" occurred.

We discovered that in order for the phone to work with Zoom, it needs to be on the right hardware version and be searching for a specific platform. There have been some hardware revisions for Zoom, so making sure the firmware on your Zoom phone is up to date could be the easy fix you need.

The portfolios of Cisco, Yealink, Poly, AudioCodes, and Grandstream all have more Zoom-certified phones. Please use the information available here if you have any questions regarding hardware that is compatible with Zoom and similar hardware attachments, kindly give Telquest Sales a call at 973-808-4588, and we will be happy to help you to assist you.