What is the Yealink EHS36 used for?
The Yealink EHS36 allows wireless headset integration with Yealink IP phones, enabling remote call answering and ending. Which headsets are compatible with the EHS36?
The EHS36 supports wireless headsets from Plantronics, Jabra, and Sennheiser. Which Yealink IP phones are compatible with the EHS36?
Compatible models include Yealink T27G, T29G, T41S, T42S, T46S, T48S, T53, T54W, and T57W. How do I connect the Yealink EHS36 to my phone and headset?
Connect the EHS36 to the EXT port on your Yealink phone and link it to your headset base station via the provided cables. Does the EHS36 require additional software or configuration?
No software installation is needed. However, you may need to enable EHS mode in your Yealink phone’s settings. Can I use the EHS36 with a wired headset?
No, the EHS36 is specifically designed for wireless headsets. Does the EHS36 support call hold and transfer features?
Yes, if the headset itself has buttons for these features, they will work via the adapter. Can I use the EHS36 with non-Yealink phones?
No, the EHS36 is designed exclusively for Yealink IP phones. /li> How do I troubleshoot if the EHS36 is not working?
Check the connections, restart your phone and headset, and ensure EHS mode is enabled in the phone’s settings. Does the EHS36 work with Bluetooth headsets?
No, it only works with DECT wireless headsets from Plantronics, Jabra, and Sennheiser. Is firmware updating required for the EHS36?
No, the EHS36 does not require firmware updates, but keeping your Yealink phone firmware updated is recommended. Can I use the EHS36 with multiple headsets at the same time?
No, it supports only one wireless headset per phone. Does the EHS36 require a power supply?
No, it draws power directly from the Yealink phone via the EXT port. Can I mute and unmute calls using the EHS36?
Yes, if your wireless headset has a mute button, you can use it to mute and unmute calls. Does the EHS36 work with Microsoft Teams or Zoom?
The EHS36 is designed for Yealink desk phones and does not provide direct integration with Teams or Zoom. What is the maximum range of the EHS36?
The range is determined by your wireless headset’s base station, typically around 300 feet (90 meters). Can the EHS36 be used in a call center environment?
Yes, it’s suitable for call centers using compatible Yealink phones and wireless headsets. Does the EHS36 affect call quality?
No, it only acts as a remote call control adapter and does not impact audio quality. How do I reset the EHS36 if it stops working?
Unplug it from the phone, wait 30 seconds, and reconnect it. Restart the phone and headset if needed. Can I use the EHS36 with third-party VoIP phones?
No, the EHS36 is specifically designed for Yealink IP phones and does not work with other brands.