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Sennheiser Cisco Adapter Cable for Electronic Hook Switch 8900 & 9900 Series (504533) | New

Sennheiser Cisco Adapter Cable for Electronic Hook Switch 8900 & 9900 Series (504533) | New

SKU: 504533-N
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Overview

Sennheiser 504533 Cisco Adapter Cable for Electronic Hook Switch - 8900 & 9900 Series

 

Overview

The Sennheiser 504533 Cisco Adapter Cable for Electronic Hook Switch - 8900 & 9900 Series will allow you to remotely answer calls from your Sennheiser DECT wireless headset.
 

FEATURES

  • The CEHS-CI 02 cable is ideal for all users of professional headsets, in combination with one of the following EHS-compatible desk phones with USB-A support:

COMPATIBLE PHONES AND HEADSETS

  • Cisco: 8800 series, 9900 series and 8961
  • Polycom: VVX 401, 411, 500, 501, 600, 601 series
  • AudioCodes: 450 HD
  • Alcatel: 8000s series and 8018
  • Samsung SMT-i6000 series: SMT-i6010, SMT-i6011, SMT-i6020, SMT-i6021
  • Snom: D300 series, D700 series and 700 series w. USB
  • Sennheiser Headsets: SDW Series, SD Series, and D 10 Series

Specifications

Sennheiser 504533 Cisco Adapter Cable for Electronic Hook Switch - 8900 & 9900 Series Specifications

 

Specifications

General
Cable TypePhone adapter
Length5 ft
Connectivity
ConnectorRJ-45 - male
Connector (Second End)4 pin USB Type A - male
Manufacturer Warranty
Service & SupportLimited warranty - 2 years
Compatibility Information
Designed ForEPOS I SENNHEISER IMPACT SDW 5035, 5065

Frequently Asked Questions

Sennheiser Cisco Adapter Cable for Electronic Hook Switch 8900 & 9900 Series (504533)

Frequently Asked Questions (FAQ's)



What is the Sennheiser Cisco Adapter Cable (504533) used for?
  • It connects Sennheiser headsets to Cisco 8900 and 9900 Series IP phones, allowing for Electronic Hook Switch (EHS) capabilities.
    • What does Electronic Hook Switch (EHS) mean?
  • EHS enables you to answer and finish conversations remotely from your headset, without having to lift the phone handset.
    • Which Cisco phone models are compatible with this adapter?
  • It is designed specifically for Cisco 8900 and 9900 Series IP phones.
    • Which Sennheiser headsets work with this adapter?
  • It is compatible with Sennheiser (now EPOS) wireless headsets like as the DW, SD, D 10, and select IMPACT series.
    • Does the adapter require additional power?
  • No, it is powered directly from the connection between the headset base and the Cisco phone.
    • Is it plug-and-play or does it require installation software?
  • It is a plug-and-play solution; no additional software is required.
    • Does the adapter support remote call answering?
  • Yes, you can answer and end conversations remotely using your headset button.
    • Does it support call control features like mute and volume adjustment?
  • Yes, volume control and mute can be managed directly from the headset.
    • Is this adapter compatible with Cisco 7800 or 8800 series phones?
  • No, it is especially designed for the Cisco 8900 and 9900 series. Other models could require different adapters.
    • What’s included in the package?
  • The adapter cable itself and basic connection instructions.
    • How long is the adapter cable?
  • The cable length is commonly between 0.6 and 1 meter (enough to connect the headset base to the Cisco phone).
    • Can I use this adapter with non-Sennheiser headsets?
  • No, it is designed exclusively for compatible Sennheiser/EPOS wireless headsets.
    • Does the adapter affect call quality?
  • No, it simply regulates call signaling (hook switch), not audio transmission, therefore call quality stays unaltered.
    • How do I know if the adapter is working correctly?
  • When correctly connected, pressing the call control button on your headset will answer or end a call on the Cisco phone.
    • Can this adapter be used for conference calls on the Cisco phone?
  • Yes, you can participate in conference calls, although conferencing is managed by conventional Cisco phone operations rather than the adapter.
    • Do I need a handset lifter with this adapter?
  • No, the EHS cable replaces the need for a mechanical handset lifter.
    • Is it easy to install?
  • Yes, just connect one end to the Cisco phone's headset/EHS port and the other to the Sennheiser headset base.
    • Does the adapter work with VoIP systems using Cisco 8900/9900 phones?
  • Yes, it works perfectly as long as the Cisco phone is part of your VoIP setup.
    • What happens if I use the wrong adapter with my Cisco phone?
  • The headset may not be compatible with remote call control, and some functionalities may not work properly.
    • Is firmware update needed for my Cisco phone to use this adapter?
  • In some instances, yes. For complete EHS compatibility, ensure that your Cisco phone firmware is up to date.
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