Polycom VVX 500 Gigabit IP Speakerphone - Microsoft Lync Skype (2200-44500-018) | Recertified

Polycom VVX 500 Gigabit IP Speakerphone - Microsoft Lync Skype (2200-44500-018) | Recertified

SKU: 2200-44500-018
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Overview

Overview of Polycom VVX 500 Gigabit IP Speakerphone - Microsoft Lync Skype (2200-44500-018) | Recertified

The Polycom VVX 500 Gigabit IP Speakerphone - Microsoft Lync Skype (2200-44500-018) performance business media phone integrates exceptional voice capabilities and applications into a user-friendly, high-performance unified communications (UC) solution. It is the ideal all-in-one knowledge worker productivity tool, designed to perform seamlessly in a variety of UC scenarios.

The Polycom VVX 500 Gigabit IP Speakerphone is designed for busy managers and knowledge workers who require a robust, extensible office phone that can keep up with their multitasking and calendar juggling. Building on mobile phone behavior, the Polycom VVX 500 Gigabit IP Speakerphone's multi-touch, gesture-based user interface makes navigating straightforward and simple.

The Polycom VVX 500 Gigabit IP Speakerphone performance business media phone is designed for a wide range of contexts, from small and medium businesses to large corporations, and promotes productivity by complementing the workplace programs on the user's PC. Users have access to their corporate directory while waiting for their PCs to launch, as well as the ability to check their Outlook calendar on the phone and receive meeting reminders. Users can also extend their PC desktop to incorporate the screen of the Poly VVX 500 phone, allowing for simpler interactions and dialing using their PC's mouse and keyboard. The Polycom VVX 500 Gigabit IP Speakerphone video playback functionality for streaming material complements training and multipoint communication applications.

The Polycom VVX 500 Gigabit IP Speakerphone phone is simple to set up and administer. Its business-grade, web-based, straightforward configuration method enables administrators to simply set up and maintain a large number of phones across the enterprise. Because of the built-in, comprehensive interoperability features, IT departments may leverage existing IT infrastructure investments and easily integrate with third-party UC and productivity applications.


Key Features of Polycom VVX 500 Gigabit IP Speakerphone - Microsoft Lync Skype


User Interface Features

Gesture-based, multitouch-capable, capacitive touchscreen
3.5-in TFT LCD display at QVGA (320x240 pixel) resolution, 4:3 aspect ratio
Screensaver and digital picture frame mode
On-screen virtual keyboard
Voicemail and videomail support1
Dual USB ports (2.0 compliant) for media and storage applications
WebKit-based Browser
Adjustable base height
Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish

Audio Features

Polycom HD Voice technology delivers life-like voice quality for each audio path-handset, the hands-free speakerphone, and the optional headset
Polycom Acoustic Clarity™ technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression
Type 1 compliant (IEEE 1329 full duplex)
Frequency response - 100 Hz - 20 kHz for handset, optional headset and hands-free speakerphone modes
Codecs: G.711 (A-law and ?-law), G.729AB, G.722, G.722.1, G.722.1C
Individual volume settings with visual feedback for each audio path
Voice activity detection
Comfort noise generation
DTMF tone generation (RFC 2833 and in-band)
Low-delay audio packet transmission
Adaptive jitter buffers
Packet loss concealment

Headset and Handset Compatibility

Dedicated RJ-9 headset port
Hearing aid compatibility
Compliant with ADA Section 508 Subpart B
1194.23 (all)
Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
Compatible with commercially-available TTY Adapter equipment
Supports Polycom Apps SDK and API for third- party business and personal applications
Bundled with Polycom Productivity Suite:
Corporate Directory Access using LDAP
Local Voice Call Recording on USB flash drive
Visual Conference Management

Call Handling Features

12 lines (registrations)
Shared call/bridged line appearance
Flexible line appearance (one or more line keys can be assigned for each line extension)
Distinctive incoming call treatment/call waiting
Call timer and call waiting
Call transfer, hold, divert (forward), pickup
Called, calling, connected party information
Local three-way audio conferencing
One-touch speed dial, redial
Remote missed call notification
Do not disturb function
Electronic hook switch capable
Open Application Platform
WebKit enabled full browser that supports HTML5, CSS, SSL security, and JavaScript

Specifications

Specification for Polycom VVX 500 Gigabit IP Speakerphone - Microsoft Lync Skype (2200-44500-018) | Recertified

ManufacturerPolycom
Manufacturer Part Number2200-44500-018
Product NamePolycom VVX 500 Gigabit IP Speakerphone - Microsoft Lync Skype
Product TypeSpeakerphone
Open Application PlatformWebKit-enabled full browser that supports HTML5, CSS, SSL security and JavaScript
Supports Polycom Apps SDK and API for third-party business and personal applications
Bundled with Polycom Productivity Suite:
Corporate directory access using LDAP
Local voice call recording on USB flash drive
Visual conference management
Network and ProvisioningNetwork (LAN) cable - CAT-5E
SIP protocol support
SDP
IETF SIP (RFC 3261 and companion RFCs)
Two-port gigabit Ethernet switch
10/100/1000Base-TX across LAN
and PC ports
Conforms to IEEE802.3-2005 (Clause
40) for physical media attachment
Conforms to IEEE802.3-2002 (Clause 28) for link
Partner auto-negotiation
Manual or dynamic host configuration protocol (DHCP)
DHCP network setup
Time and date synchronization
using SNTP
FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
Provisioning and call server redundancy supported1
QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS and Diffserv/DSCP
VLAN—CDP, DHCP VLAN discovery, LLDP- MED for VLAN discovery
Network address translation support for
static configuration and “Keep-Alive”
SIP signaling
RTCP and RTP support
Event logging
Syslog
Local configurable digit map/dial plan
Hardware diagnostics
Status and statistics reporting
IPv4 and IPv6
TCP
UDP
DNS-SRV
Security802.1X authentication and EAPOL
Media encryption via SRTP
Transport layer security
Encrypted configuration files
Digest authentication
Password login
Support for URL syntax with password for boot server address
HTTPS secure provisioning
Support for signed software executables
PowerBuilt-in auto sensing IEEE 802.3at Power over
Ethernet (Class 4)
Energy-saving smart motion detector enables the screen to go into power-save mode when no one is in the office.
Power efficient; consumes less than 6W when fully active; 4W average, and less than 2W when in power save mode with the LCD off
External Universal AC Adaptor (optional, 48V 380mA DC)
ApprovalsFCC Part 15 (CFR 47) Class B
ICES-003 Class B
EN55022 Class B
CISPR22 Class B
AS/NZS CISPR 22 Class B
VCCI Class B
EN55024
EN61000-3-2; EN61000-3-3
NZ Telepermit
Korea KCC
China CCC
ROHS compliant
SafetyUL 60950-1
CE Mark
CAN/CSA-C22.2 No. 60950-1-03
EN 60950-1
IEC 60950-1
AS/NZS 60950-1
Operating ConditionsTemperature: (+32 to 104°F (0 to 40°C)
Relative Humidity: 5% to 95%, noncondensing
Storage Temperature-40 to +160°F (-40 to +70°C)
Dimension (W x H x D)7.5 x 6 x 7 in (19 x 15 x 18 cm)
WeightUnit weight: 2.0 lbs (0.9 kg)

User Guides

Frequently Asked Questions

Polycom VVX 500 Gigabit IP Speakerphone - Microsoft Lync Skype (2200-44500-018)
Frequently Asked Questions (FAQ's)



What is the primary feature of the Plantronics Voyager Focus 2 UC headset?
  • It offers Active Noise Cancellation (ANC) and high-quality audio for seamless communication and music playback.
  • Is the headset certified for Microsoft Teams?
  • Yes, it is certified for Microsoft Teams and has a dedicated Teams button.
  • Does it connect to multiple devices simultaneously?
  • Yes, it supports multipoint connectivity, allowing connection to two devices at the same time.
  • What type of USB connection does it use?
  • It uses a USB-C connection for the included dongle.
  • Can I use the headset with non-MS Teams communication platforms?
  • Yes, it is compatible with other platforms like Zoom, Webex, and Skype.
  • How long does the battery last on a single charge?
  • The battery provides up to 19 hours of talk time and 40 hours of listening time without ANC.
  • Does it include a charging stand?
  • A charging stand is available separately; the package includes a USB charging cable.
  • Is there a wired option for connectivity?
  • Yes, it can be connected via a 3.5mm audio cable for wired use.
  • What is the wireless range of the headset?
  • It offers a wireless range of up to 164 feet (50 meters) in open spaces.
  • Does it have built-in call controls?
  • Yes, it includes call controls for answering/ending calls, volume adjustment, and mute.
  • What is the difference between ANC levels on the headset?
  • It offers adjustable ANC levels to reduce background noise depending on the environment.
  • How does the headset signal mute status?
  • The mute status is indicated by a red LED light and voice prompts.
  • Can the microphone boom be used on either side?
  • Yes, the microphone boom is flexible and can be positioned on either side.
  • Does the headset have a busy light?
  • Yes, it features a red LED busy light to indicate when you’re on a call.
  • Is the headset comfortable for long hours of use?
  • Yes, it features memory foam ear cushions and a lightweight design for extended wear.
  • How do I update the headset firmware?
  • Firmware updates can be performed using the Poly Lens app or Hub software.
  • Can the headset be used for gaming?
  • While it is designed for professional use, it can be used for gaming but may not have specialized gaming features.
  • Does it support voice assistants?
  • Yes, it supports voice assistants like Siri, Google Assistant, and Cortana.
  • What is included in the package?
  • The package includes the headset, USB-C dongle, USB charging cable, carrying case, and documentation.
  • Does the headset have a warranty?
  • Yes, it comes with a two-year limited warranty.
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