What type of phone is the Polycom VVX 410?
It is a mid-range, business-grade VoIP desk phone featuring a color LCD display and HD voice capabilities. How many lines does the VVX 410 support?
The VVX 410 supports up to 12 SIP lines. Does the Polycom VVX 410 have a touchscreen?
No, it has a 3.5-inch color LCD display, but navigating is done by physical buttons. Is the Polycom VVX 410 compatible with Skype for Business?
Yes, it supports Skype for Business with the proper firmware and settings. Does the VVX 410 support Bluetooth?
No, it does not have built-in Bluetooth. If the phone's USB port is enabled, it is possible to utilize a USB Bluetooth adapter. How do I set up my Polycom VVX 410?
Connect the power and network cables, then set up the SIP account using the phone's web interface or manually in the settings. How do I reset my Polycom VVX 410 to factory settings?
Press and hold 1, 3, and 5 during boot-up and follow the prompts. Can I use the VVX 410 with any VoIP provider?
Yes, it is SIP-compatible and works with most VoIP service providers. How do I update the firmware on my Polycom VVX 410?
Firmware updates can be performed using the Polycom support portal or your VoIP provider's provisioning system. What power options are available for the VVX 410?
It supports Power over Ethernet (PoE) and can be powered with an optional AC adaptor. How do I transfer a call on the Polycom VVX 410?
Press the Transfer button, dial the recipient's number, and then press it again. How do I put a call on hold?
During a call, press the Hold button once, then again to resume. Can I use a headset with the Polycom VVX 410?
Yes, it supports wired headsets via the RJ-9 port as well as USB headsets. How do I set up call forwarding?
Go to Settings > Features > Forward to set your forwarding choices. How do I check my voicemail on the VVX 410?
Press the Messages button and follow the prompts. What do I do if my VVX 410 is not connecting to the network?
Check that the Ethernet wire is firmly attached, then restart the phone and verify the network settings. Why is my Polycom VVX 410 not ringing?
Make that the ringer volume is turned up, the phone is not set to Do Not Disturb (DND), and call forwarding is enabled. How do I fix poor audio quality on my VVX 410?
Check your network connection, utilize corded headsets rather than speakerphones, and update the firmware as needed. How do I enable or disable Do Not Disturb (DND)?
Press the DND soft key to toggle the setting on or off. How do I customize the home screen?
You can change the soft keys, background wallpaper, and widgets in Settings > Basic > Preferences.