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Polycom VVX 311 IP Phone GSA (G2200-48350-025) | Like New

Polycom VVX 311 IP Phone GSA (G2200-48350-025) | Like New

SKU: G2200-48350-025-LN
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Individually boxed with handset, ethernet cable and curly cord

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Overview

Overview of Polycom VVX 311 IP Phone GSA (G2200-48350-025) | Like New



The Polycom VVX 311 Gigabit IP Phone GSA (G2200-48350-025) is a powerful and cost-effective communication solution designed for everyday users handling light-to-medium phone calls, such as cubicle workers or entry-level sales representatives.
The VVX 311 offers a user-friendly interface, advanced audio capabilities, and seamless integration with various office applications. It enhances personal productivity by providing features like Microsoft Exchange Calendar integration, meeting reminders, corporate directory access, and Instant Messaging/presence status on the phone display. Additionally, it is easy to deploy and manage through web-based configuration methods, making it suitable for organizations of all sizes.

Key Features of Polycom VVX 311 IP Phone GSA

  • Display: 3.2-inch backlit grayscale LCD display with 208x104-pixel resolution.
  • Call Appearance: Supports up to 6 lines with LED indicators for call status.
  • Fixed Feature Buttons: Includes Home, Transfer, Messages, Do Not Disturb, Headset, Speaker, Mute, and Volume Control.
  • Navigation Keys: Four-way navigation with a Select Key for easy menu navigation.
  • Programmable Line/Feature Keys: 6 programmable keys for lines or call features like speed dialing.
  • Softkeys: 4 interactive soft keys for guiding users through call features.
  • Speakerphone: High-quality 2-way speakerphone for hands-free communication.
  • Audio: Supports G.722 Wideband Audio (HD Voice) for crystal clear sound.
  • Ethernet Connectivity: Dual Gigabit Ethernet ports (10/100/1000) for network connection and PC pass-through.
  • Power Options: Supports 802.3af Power-over-Ethernet (PoE) or optional power adapter.

Best Use:


The VVX 311 GSA is ideal for Federal / Government, small and large office environments where productivity and collaboration are essential. It suits users who require a reliable and efficient phone system for daily communication tasks.


The Polycom VVX 311 Gigabit IP Phone is a versatile solution that caters to the communication needs of modern workplaces efficiently

Specifications

Specifications for Polycom VVX 311 IP Phone GSA (G2200-48350-025) | Like New

ManufacturerPolycom
Manufacturer Part NumberG2200-48350-025
Product NamePolycom VVX 311 IP Phone GSA
Product TypeVoIP Phone
Call Services
Voice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold
Key Expansion Module Max Qty
3
Dialer Type
Keypad
Dialer Location
Base
Conference Call Capability
3-way
Speakerphone
Yes
Menu Operation
Yes
Programmable Buttons Qty
6
Additional Functions
Call timer, Web browser
Main Features
Multiple VoIP protocol support, integrated Ethernet switch
VoIP
Yes
VoIP Protocols
SIP, SDP
Voice Codecs
G.722, G.729ab, G.711u, G.711a, iLBC, G.722.1
Lines Supported
6 lines
Quality of Service
IEEE 802.1Q (VLAN), IEEE 802.1p, Type of Service (ToS)
IP Address Assignment
DHCP, static
Security
IEEE 802.1X
Power Over Ethernet (PoE) Support
Yes
Network Protocols
IP, TCP, TFTP, UDP, HTTP, DNS, HTTPS, SRTP, Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED), RTCP, RTP, SNTP
Network Ports Qty
2 x Ethernet 10Base-T/100Base-TX/1000Base-T
Compatible Software
Microsoft Lync
Voice Features
Comfort noise generation (CNG), voice activity detection (VAD), HD Voice, acoustic echo cancellation (AEC), packet loss concealment (PLC)
Network Features
Network Address Translation (NAT), Class 2 PoE
Type
LCD display - monochrome
Display Location
Base
Display Resolution
104 x 208 pixels
Backlit
Yes
Connections
Headset jack / RJ-9
Hearing Aid Compatible
Yes
Software Certification
Zoom Certified
Cables Included
Network cable
Included Accessories
Network cable
Width
7.5 in
Depth
7.1 in
Height
5.9 in
Weight
31.7 oz


Frequently Asked Questions

Polycom VVX 311 IP Phone GSA (G2200-48350-025 Frequently Asked Questions (FAQ's)



What is the Polycom VVX 311 GSA IP Phone?
  • It’s a 6-line VoIP desktop phone designed for professional use, optimized for government and enterprise environments.
    • What does "GSA" mean in this model?
  • GSA indicates it's compliant with U.S. General Services Administration procurement standards, suitable for government use.
    • Does the VVX 311 support Power over Ethernet (PoE)?
  • Yes, it supports IEEE 802.3af PoE for simplified installation.
    • Can I use the VVX 311 without PoE?
  • Yes, but you’ll need to purchase a compatible external power supply separately.
    • Is the Polycom VVX 311 compatible with Microsoft Teams or Skype for Business?
  • Not natively. It’s better suited for SIP-based platforms, though integration may be possible with provisioning.
    • What kind of display does the VVX 311 have?
  • It features a 208 x 104 pixel backlit grayscale LCD display.
    • How many lines can be configured on the VVX 311?
  • The phone supports up to 6 SIP lines or extensions.
    • Does it support HD Voice?
  • Yes, it supports Polycom HD Voice for both handset and speakerphone use. /li>
    • Is there a headset port on the Polycom VVX 311?
  • Yes, it has a dedicated RJ-9 headset port and supports electronic hook switch (EHS) functionality with compatible headsets.
    • Can the VVX 311 be wall-mounted?
  • Yes, with an optional wall mount kit sold separately.
    • Is the VVX 311 hearing aid compatible (HAC)?
  • Yes, it meets HAC standards for users with hearing aids.
    • Does this phone support dual Ethernet ports?
  • Yes, it has dual 10/100/1000 Mbps Gigabit Ethernet ports for phone and PC connectivity.
    • What VoIP protocols are supported?
  • The VVX 311 supports the SIP protocol for broad IP PBX compatibility.
    • Can I use the VVX 311 with third-party VoIP services?
  • Yes, it is SIP open standard compliant and works with many hosted VoIP providers.
    • Does the phone include call features like transfer and conferencing?
  • Yes, it supports call hold, transfer, forward, and 3-way conferencing.
    • Is remote provisioning supported?
  • Yes, it supports remote provisioning via FTP, TFTP, HTTP, or HTTPS.
    • How is firmware updated on the VVX 311?
  • Firmware updates can be pushed remotely from the provisioning server or manually through the web interface.
    • Does it have voicemail support?
  • Yes, it can integrate with voicemail systems if configured via your VoIP provider.
    • Is there a web interface for configuration?
  • Yes, it can be managed through a web GUI accessible via the device's IP address.
    • What’s included in the box?
  • The phone unit, handset, handset cord, base stand, and documentation (PoE power injector or AC adapter sold separately).
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