Polycom VVX 310 IP Phone with Microsoft Teams (2200-46161-018) | Recertified

Polycom VVX 310 IP Phone with Microsoft Teams (2200-46161-018) | Recertified

SKU: 2200-46161-018
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Overview

Polycom VVX 310 VoIP Phone

These powerful6-line entry-level IP Phone are for today's cubicle workers that handle a low to moderate volume of calls and need crystal clear communications.

Give your cubicle worker the best experience with this high quality UC VoIP Phone. Designed for a broad range of environments for small and medium businesses.

  • Make more efficient and productive calls with the unparalleled voice clarity of Polycom HD Voice
  • Improve productivity for cubicle workers and call center operators through an intuitive easy to use user interface
  • Reduce deployment and maintenance costs - the Polycom Zero Touch Provisioning and web based configuration tool makes the VVX 310 simple to deploy, easy to administer, upgrade, and maintain
  • Leverage previous IT infrastructure investments - deploy VVX 310 VoIP phones on your existing network without needing to upgrade your call control platform
  • Easily to integrate with third- party web-based UC and productivity applications for broad, standards based, open APIs

Polycom VVX 310 Electronic Hook Switch (EHS) Support

Connect your Polycom VVX 310 IP Phone with your favorite headset and enjoy the freedom of controlling your desk phone from anywhere in your office.

Specifications

User Interface Features
  • 3.2 in Backlit 8-level Grayscale graphical LCD (208 x 104) resolution
  • Voicemail support1
  • WebKit-based browser
  • Adjustable base height
  • Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish
Audio Features
  • Polycom® HD Voice™ technology delivers lifelike voice quality for each audio pathhandset, the hands-free speakerphone, and the optional headset2
  • Polycom® Acoustic Clarity™ technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression
    • Type 1 compliant (IEEE 1329 full duplex)
  • Frequency response – 150 Hz – 7 kHz for handset, optional headset and handsfree speakerphone modes
  • Codecs: G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, iLBC
  • Individual volume settings with visual feedback for each audio path
  • Voice activity detection
  • Comfort noise generation
  • DTMF tone generation (RFC 2833 and in-band)
  • Low-delay audio packet transmission
  • Adaptive jitter buffers
  • Packet loss concealment
Headset and Handset Compatibility
  • Dedicated RJ-9 headset port
  • Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
  • Compliant with ADA Section 508 Subpart B 1194.23 (all)
  • Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
  • Compatible with commercially available TTY adapter equipment
Call Handling Features
  • 6 lines (programmable line keys)
  • Shared call/bridged line appearance
  • Busy Lamp Field (BLF)
  • Flexible line appearance (1 or more line keys can be assigned for each line extension)
  • Distinctive incoming call treatment/call waiting
  • Call timer and call waiting
  • Call transfer, hold, divert (forward), pickup
  • Called, calling, connected party information
  • Local 3-way audio conferencing
  • 1-touch speed dial, redial
  • Remote missed call notification
  • Do not disturb function
  • Electronic hook switch capable
  • Local configurable digit map/dial plan
Open Application Platform
  • WebKit-enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
  • Supports Polycom Apps SDK and API for third-party business and personal applications
  • Bundled with Polycom UC Software:
    • Corporate directory access using LDAP Visual Conference Management
Network and Provisioning
  • SIP Protocol Support
  • SDP
  • IETF SIP (RFC 3261 and companion RFCs)
  • Two-port Ethernet switch
    • 10/100Base-TX across LAN and PC ports (VVX 300)
    • 1000Base-TX available on VVX 310
    • Conforms to IEEE802.3-2005 (Clause 40) for hysical media attachment
  • Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
  • Manual or dynamic host configuration protocol (DHCP) network setup
  • Time and date synchronization using SNTP
  • FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
  • Provisioning and call server redundancy supported1
  • QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS and Diffserv/DSCP
  • VLAN - CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
    • Network address translation support
      for static configuration and “keep-alive”
      SIP signaling
  • RTCP and RTP support
  • Event logging
  • Syslog
  • Hardware diagnostics
  • Status and statistics reporting
  • IPv4 and IPv6
  • TCP
  • UDP
  • DNS-SRV
Security
  • 802.1X authentication and EAPOL media encryption via SRTP
  • Transport layer security
  • Encrypted configuration files
  • Digest authentication
  • Password login
  • Support for URL syntax with password for boot server address
  • HTTPS secure provisioning
  • Support for signed software executables
Power
  • Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 2)
  • External Universal AC adapter (optional),
    48VDC 0.3A

Frequently Asked Questions

Polycom VVX 310 IP Phone with Microsoft Teams (2200-46161-018)

Frequently Asked Questions (FAQ's)



What is the Polycom VVX 310?
  • The Polycom VVX 310 is a six-line IP desk phone for mid-range business users that supports HD Voice, an intuitive user interface, and Gigabit Ethernet.
    • Does the Polycom VVX 310 support Power over Ethernet (PoE)?
  • Yes, the Polycom VVX 310 supports PoE, but it does not have a power adapter. If PoE is not available, you will require a separate power supply.
    • What type of display does the Polycom VVX 310 have?
  • It has a 208 × 104-pixel grayscale LCD panel with backlighting for increased visibility.
    • How many lines does the Polycom VVX 310 support?
  • It supports up to six SIP lines, which allows for numerous call appearances and flexible call handling.
    • Can I use a headset with the Polycom VVX 310?
  • Yes, the phone has a dedicated RJ-9 headset connector and enables electronic hook switch (EHS) capability with compatible headsets.
    • Does the Polycom VVX 310 support Bluetooth?
  • The VVX 310 does not include built-in Bluetooth capabilities.
    • How do I configure the Polycom VVX 310?
  • You can setup it using the phone's user interface, the Polycom Web Configuration Utility, or a provisioning server.
    • What type of network connection does the Polycom VVX 310 use?
  • It has two 10/100/1000 Mbps Gigabit Ethernet connections for smooth connectivity.
    • Can the Polycom VVX 310 be used with VoIP services?
  • Yes, it works with most SIP-based VoIP service providers and PBX systems.
    • How do I reset the Polycom VVX 310 to factory settings?
  • During startup, hold down the "1", "3", and "5" keys until requested for the admin password, then confirm the reset.
    • What is the default admin password for the Polycom VVX 310?
  • The default password is normally "456" unless the administrator changes it.
    • How do I update the firmware on the Polycom VVX 310?
  • Firmware upgrades can be done using either the Polycom Web Configuration Utility or a provisioning server.
    • Does the Polycom VVX 310 support call forwarding?
  • Yes, call forwarding options can be configured either the phone menu or the web interface.
    • Can I use the Polycom VVX 310 for conference calls?
  • Yes, the phone supports three-way conferencing.
    • How do I set up speed dialing on the Polycom VVX 310?
  • Assign speed dial numbers from the phone's menu by selecting a contact and then a speed dial number.
    • Is the Polycom VVX 310 compatible with Microsoft Teams?
  • No, it does not support Microsoft Teams natively, however it is compatible with SIP-based integrations.
    • How do I adjust the ringer volume on the Polycom VVX 310?
  • To adjust the ringer volume, press the volume keys on the front panel when the phone is idle.
    • Does the Polycom VVX 310 support voicemail?
  • Yes, voicemail can be accessed by clicking the message button or dialing the appropriate voicemail extension.
    • Can I use an expansion module with the Polycom VVX 310?
  • The VVX 310 does not support expansion modules.
    • How do I place a call on hold with the Polycom VVX 310?
  • During a call, press the Hold button. To resume, use the Resume soft key.
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