Polycom VVX 301 IP Phone with Microsoft Teams (2200-48300-019) | Recertified

Polycom VVX 301 IP Phone with Microsoft Teams (2200-48300-019) | Recertified

SKU: 2200-48300-019
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Overview

Polycom VVX 301 VoIP Phone

Overview

The Polycom VVX 301 IP phone makes more efficient and productive calls with the unparalleled voice clarity as a simple-to-use IP phone. With its HD voice up to 7KHz on all audio paths and improve productivity for cubicle worker€™s and call center operators makes it which make it intuitive with easy to use user interface.

Features

  • Polycom VVX 301 Electronic Hook Switch (EHS) Support

Specifications

Polycom (Poly) VVX 301 VoIP Phone Skype Edition

User Interface Features
  • 3.2 in Backlit 8-level Grayscale graphical LCD (208 x 104) resolution
  • Voicemail support1
  • WebKit-based browser
  • Adjustable base height
  • Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish
Audio Features
  • Polycom® HD Voice™ technology delivers lifelike voice quality for each audio pathhandset, the hands-free speakerphone, and the optional headset2
  • Polycom® Acoustic Clarity™ technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression
    • Type 1 compliant (IEEE 1329 full duplex)
  • Frequency response – 150 Hz – 7 kHz for handset, optional headset and handsfree speakerphone modes
  • Codecs: G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, iLBC
  • Individual volume settings with visual feedback for each audio path
  • Voice activity detection
  • Comfort noise generation
  • DTMF tone generation (RFC 2833 and in-band)
  • Low-delay audio packet transmission
  • Adaptive jitter buffers
  • Packet loss concealment
Headset and Handset Compatibility
  • Dedicated RJ-9 headset port
  • Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
  • Compliant with ADA Section 508 Subpart B 1194.23 (all)
  • Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
  • Compatible with commercially available TTY adapter equipment
Call Handling Features
  • 6 lines (programmable line keys)
  • Shared call/bridged line appearance
  • Busy Lamp Field (BLF)
  • Flexible line appearance (1 or more line keys can be assigned for each line extension)
  • Distinctive incoming call treatment/call waiting
  • Call timer and call waiting
  • Call transfer, hold, divert (forward), pickup
  • Called, calling, connected party information
  • Local 3-way audio conferencing
  • 1-touch speed dial, redial
  • Remote missed call notification
  • Do not disturb function
  • Electronic hook switch capable
  • Local configurable digit map/dial plan
Open Application Platform
  • WebKit-enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
  • Supports Polycom Apps SDK and API for third-party business and personal applications
  • Bundled with Polycom UC Software:
    • Corporate directory access using LDAP Visual Conference Management
Network and Provisioning
  • SIP Protocol Support
  • SDP
  • IETF SIP (RFC 3261 and companion RFCs)
  • Two-port Ethernet switch
    • 10/100Base-TX across LAN and PC ports (VVX 300)
    • 1000Base-TX available on VVX 310
    • Conforms to IEEE802.3-2005 (Clause 40) for hysical media attachment
  • Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
  • Manual or dynamic host configuration protocol (DHCP) network setup
  • Time and date synchronization using SNTP
  • FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
  • Provisioning and call server redundancy supported1
  • QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS and Diffserv/DSCP
  • VLAN - CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
    • Network address translation support
      for static configuration and “keep-alive”
      SIP signaling
  • RTCP and RTP support
  • Event logging
  • Syslog
  • Hardware diagnostics
  • Status and statistics reporting
  • IPv4 and IPv6
  • TCP
  • UDP
  • DNS-SRV
Security
  • 802.1X authentication and EAPOL media encryption via SRTP
  • Transport layer security
  • Encrypted configuration files
  • Digest authentication
  • Password login
  • Support for URL syntax with password for boot server address
  • HTTPS secure provisioning
  • Support for signed software executables
Power
  • Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 2)
  • External Universal AC adapter (optional),
    48VDC 0.3A

Frequently Asked Questions

Polycom VVX 301 IP Phone with Microsoft Teams (2200-48300-019)

Frequently Asked Questions (FAQ's)



What is the Polycom VVX 301 IP Phone?
  • The Polycom VVX 301 is a 6-line VoIP desk phone designed for Microsoft Teams, Skype for Business, and SIP-based systems, offering HD voice clarity and essential business phone features.
    • Does the VVX 301 come with a power supply?
  • No, it is PoE (Power over Ethernet) enabled. A separate power adapter must be purchased if PoE is not available.
    • Can I use the VVX 301 with Microsoft Teams?
  • Yes, but it requires Microsoft Teams integration via a compatible SIP gateway.
    • Does this phone support Bluetooth or Wi-Fi?
  • No, the VVX 301 does not have built-in Bluetooth or Wi-Fi, but Wi-Fi can be added using a Polycom Wi-Fi adapter.
    • Is the VVX 301 compatible with other VoIP providers besides Microsoft Teams?
  • Yes, it supports SIP-based VoIP services, including BroadSoft, RingCentral, 8x8, and Cisco CallManager.
    • How do I set up my Polycom VVX 301 for Microsoft Teams?
  • Connect the phone to your network, log into the Microsoft Teams SIP gateway, and follow the Teams provisioning steps provided by Microsoft.
    • How do I update the firmware on the VVX 301?
  • Firmware updates can be performed through Polycom's web interface or via a provisioning server configured by your IT team.
    • Can I connect a headset to the VVX 301?
  • Yes, it has a RJ9 headset port and supports wired headsets. For wireless headsets, a compatible EHS (Electronic Hook Switch) adapter is required.
    • How do I reset my VVX 301 to factory settings?
  • Press 1, 3, and 5 simultaneously during startup and enter the default admin password to reset the device.
    • What is the default admin password for the Polycom VVX 301?
  • The default admin password is "456", unless changed by your IT department.
    • How many SIP lines does the VVX 301 support?
  • It supports up to 6 SIP lines for handling multiple calls.
    • Does the VVX 301 have a speakerphone?
  • Yes, it includes a full-duplex speakerphone with Acoustic Clarity Technology for better call quality.
    • Can I transfer calls between different devices using Microsoft Teams?
  • Yes, when registered with Microsoft Teams, you can seamlessly transfer calls between your PC, mobile app, and VVX 301 phone.
    • Does the VVX 301 support voicemail?
  • Yes, it supports voicemail integration with Microsoft Teams or your SIP provider’s voicemail system.
    • Can I customize ringtones on the VVX 301?
  • Yes, ringtones can be customized via the phone menu settings or through the web configuration portal.
    • Why is my VVX 301 not registering with Microsoft Teams?
  • Ensure the phone is connected to a Teams-certified SIP gateway, the firmware is updated, and the correct credentials are entered.
    • What should I do if my VVX 301 has no sound or audio issues?
  • Check the volume settings, headset connections, and network stability. A reboot may also resolve audio issues.
    • How do I fix a "Network Unavailable" error on my VVX 301?
  • Verify the Ethernet connection, DHCP settings, and network configuration. Restart the phone and try again.
    • How do I transfer a call on the VVX 301?
  • Press the "Transfer" button, dial the recipient’s number, and press "Send" to complete the transfer.
    • Can the VVX 301 be wall-mounted?
  • Yes, it is compatible with a wall-mounting bracket, but it is sold separately.
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