What is the Polycom VVX 301 IP Phone?
The Polycom VVX 301 is a 6-line VoIP desk phone designed for Microsoft Teams, Skype for Business, and SIP-based systems, offering HD voice clarity and essential business phone features. Does the VVX 301 come with a power supply?
No, it is PoE (Power over Ethernet) enabled. A separate power adapter must be purchased if PoE is not available. Can I use the VVX 301 with Microsoft Teams?
Yes, but it requires Microsoft Teams integration via a compatible SIP gateway. Does this phone support Bluetooth or Wi-Fi?
No, the VVX 301 does not have built-in Bluetooth or Wi-Fi, but Wi-Fi can be added using a Polycom Wi-Fi adapter.Is the VVX 301 compatible with other VoIP providers besides Microsoft Teams?
Yes, it supports SIP-based VoIP services, including BroadSoft, RingCentral, 8x8, and Cisco CallManager. How do I set up my Polycom VVX 301 for Microsoft Teams?
Connect the phone to your network, log into the Microsoft Teams SIP gateway, and follow the Teams provisioning steps provided by Microsoft. How do I update the firmware on the VVX 301?
Firmware updates can be performed through Polycom's web interface or via a provisioning server configured by your IT team. Can I connect a headset to the VVX 301?
Yes, it has a RJ9 headset port and supports wired headsets. For wireless headsets, a compatible EHS (Electronic Hook Switch) adapter is required.How do I reset my VVX 301 to factory settings?
Press 1, 3, and 5 simultaneously during startup and enter the default admin password to reset the device. What is the default admin password for the Polycom VVX 301?
The default admin password is "456", unless changed by your IT department. How many SIP lines does the VVX 301 support?
It supports up to 6 SIP lines for handling multiple calls. Does the VVX 301 have a speakerphone?
Yes, it includes a full-duplex speakerphone with Acoustic Clarity Technology for better call quality. Can I transfer calls between different devices using Microsoft Teams?
Yes, when registered with Microsoft Teams, you can seamlessly transfer calls between your PC, mobile app, and VVX 301 phone. Does the VVX 301 support voicemail?
Yes, it supports voicemail integration with Microsoft Teams or your SIP provider’s voicemail system.Can I customize ringtones on the VVX 301?
Yes, ringtones can be customized via the phone menu settings or through the web configuration portal. Why is my VVX 301 not registering with Microsoft Teams?
Ensure the phone is connected to a Teams-certified SIP gateway, the firmware is updated, and the correct credentials are entered. What should I do if my VVX 301 has no sound or audio issues?
Check the volume settings, headset connections, and network stability. A reboot may also resolve audio issues.How do I fix a "Network Unavailable" error on my VVX 301?
Verify the Ethernet connection, DHCP settings, and network configuration. Restart the phone and try again. How do I transfer a call on the VVX 301?
Press the "Transfer" button, dial the recipient’s number, and press "Send" to complete the transfer. Can the VVX 301 be wall-mounted?
Yes, it is compatible with a wall-mounting bracket, but it is sold separately.