What is the Polycom VVX 101?
The Polycom VVX 101 is a low-cost, one-line VoIP desk phone built for small enterprises and home offices, offering dependable voice communication with HD sound quality. How do I set up the Polycom VVX 101?
Connect the phone to a power source and the network using an Ethernet cable, and then follow the on-screen instructions for provisioning or manual configuration. Does the Polycom VVX 101 support Power over Ethernet (PoE)?
Yes, the VVX 101 supports PoE; however, if your network does not support PoE, you will want a separate power adaptor. How do I place a call on the Polycom VVX 101?
Pick up the handset, dial the number, and then push the Send button, or wait for the call to be placed automatically. Can I use a headset with the Polycom VVX 101?
No, the VVX 101 lacks a dedicated headset port. Calls can only be made via the handset or the speakerphone. How do I adjust the volume on my Polycom VVX 101?
To adjust the volume of the ringer, speaker, or handset, use the front-panel volume buttons. How do I access voicemail on the Polycom VVX 101?
To listen to voicemail messages, press the Messages button and then follow the steps. What type of network connection does the Polycom VVX 101 use?
It uses a 10/100 Ethernet connection for VoIP communication. How do I put a call on hold?
During a call, press the Hold button once, then again to resume it. Can the Polycom VVX 101 handle multiple lines?
No, the VVX 101 supports only a single VoIP line. How do I transfer a call to another number?
To finish the transfer, press the Transfer button once, dial the recipient's number, and then press Transfer again. How do I enable Do Not Disturb (DND) on my Polycom VVX 101?
To temporarily block incoming calls, press the Home button, then browse to DND and enable it. How do I reboot my Polycom VVX 101?
Go to Settings > Basic > Restart Phone, or unplug and reconnect the power source. Can I use the Polycom VVX 101 with different VoIP providers?
Yes, as long as your provider supports SIP, the VVX 101 may be set up to function with a variety of VoIP providers. How do I check my phone’s IP address?
Go to Menu > Status > Network > TCP/IP Parameters to view the IP address. How do I factory reset my Polycom VVX 101?
Press and hold the 1, 3, and 5 keys during boot-up until the reset procedure begins. What kind of display does the Polycom VVX 101 have?
It features a tiny, monochrome backlit LCD panel with a resolution of 132x64 pixels. Can I use my Polycom VVX 101 as a speakerphone?
Yes, the phone includes a built-in speakerphone for hands-free calling. How do I update the firmware on my Polycom VVX 101?
Firmware updates can be done using the Polycom Device Management System or manually via the web interface. Where can I find the user manual for the Polycom VVX 101?
The official user manual is available for download on Poly's support website, or you can obtain documentation from your VoIP provider.