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Polycom RealPresence Group Series Remote Control (2201-52757-001) | New

Polycom RealPresence Group Series Remote Control (2201-52757-001) | New

SKU: 2201-52757-001-N
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Overview

Overview of Polycom RealPresence Group Series Remote Control (2201-52757-001) | New


The Polycom RealPresence Group Series Remote Control (2201-52757-001) is a remote control designed for use with Polycom Group Series codecs. It is a USB-rechargeable remote control that enables users to operate a RealPresence Group Series system, including placing calls, adjusting the volume, controlling the camera, navigating screens, and more

The remote control has an infrared (IR) emitter that allows it to control the system by pointing it toward the system or a connected EagleEye camera or camera system. The remote control includes buttons for placing calls, adjusting the volume, zooming the camera in and out, navigating through menus, deleting letters or numbers, displaying the menu screen, and returning to the home screen

The remote control also includes buttons for mute and unmute microphones, generating DTMF touch tones, and storing camera presets. The remote control battery can be recharged using the system's USB port or any other device with a USB port. The RealPresence Group 300, 310, and 500 systems have two USB 2.0 ports on the back of each system, while the RealPresence Group 700 system has one USB 2.0 port on the front of the system and two USB 3.0 ports on the back of the system

The remote control is designed to be intuitive and easy to use, with an ergonomic layout and buttons that allow users to navigate through menus, adjust settings, and manage calls effortlessly. It is a valuable tool for businesses and organizations that use Polycom Group Series codecs for video conferencing and collaboration

The Polycom RealPresence Group Series Remote Control (2201-52757-001) is a USB-rechargeable remote control designed for use with Polycom Group Series codecs. It enables users to operate a RealPresence Group Series system, including placing calls, adjusting the volume, controlling the camera, navigating screens, and more. The remote control is easy to use, with an ergonomic layout and buttons that allow users to navigate through menus, adjust settings, and manage calls effortlessly. It is a valuable tool for businesses and organizations that use Polycom Group Series codecs for video conferencing and collaboration.

Specifications

Specifications for Polycom RealPresence Group Series Remote Control (2201-52757-001) | New


ManufacturerPolycom
BrandPolycom
Special FeatureRechargeable
Max Number of Supported Devices100.00%
Connectivity TechnologyUSB
Controller TypeButton Control
Item Weight‎0.16 ounces
Package Dimensions‎9.61 x 1.89 x 0.98 inches
Item model number‎2201-52757-001
Is Discontinued By ManufacturerNo

Frequently Asked Questions

Polycom RealPresence Group Series Remote Control (2201-52757-001)
Frequently Asked Questions (FAQ's)



What is the Polycom 2201-52757-001?
  • The Polycom RealPresence Group Series codecs, which are used to operate video conferencing systems, are officially controlled by this remote control.
    • Which Polycom systems is this remote compatible with?
  • It works with any SoundStructure product that has an external infrared receiver and with all RealPresence Group Series systems (300, 310, 500, and 700).
    • How do I pair the remote control with my Polycom system?
  • As long as there is a clear line of sight between the remote and the system's infrared sensor, the remote usually couples automatically via infrared with supporting Group Series codecs.
    • What type of battery does the remote use?
  • Any USB 2.0 port can be used to charge the rechargeable USB battery that powers it.​
    • How do I charge the remote control battery?
  • After taking the remote's battery out, insert it into a USB port, and watch for the LED to turn green, indicating that it is completely charged.
    • How long does it take to fully charge the battery?
  • Depending on the battery's current state, charging can take anywhere from 20 minutes to several hours.
    • What do the battery charging LEDs indicate?
  • Orange means charging, green means fully charged.​
    • How do I replace the battery?
  • Insert a fresh or rechargeable battery after removing the old one from the remote's end.
    • Can I use the remote with Polycom SoundStructure products?
  • Yes, provided that the SoundStructure device has an external infrared receiver.
    • What are the main functions of the remote?
  • Users may manage conversations, control cameras, explore menus, change settings, and run the video conferencing system with the remote.
    • Is the remote control ergonomic and easy to use?
  • Yes, it has a user-friendly layout that makes it simple to use and navigate.
    • How do I power on/off the Group Series system using the remote?
  • To turn the system on or off, press and hold the power button on the remote control.
    • What should I do if the remote is not working?
  • Verify compatibility with your system, make sure the IR sensor has a clear line of sight, and check the battery's charge.
    • Can I use the remote to control camera presets?
  • On compatible systems, the remote can indeed be used to set and retrieve camera presets.
    • How do I adjust audio and video settings with the remote?
  • To access and change the audio and video settings, use the menu navigation buttons.
    • Is there a way to reset the remote?
  • There isn't a specific reset button; problems are usually fixed by changing or charging the battery and making sure the pairing is correct.
    • Can the remote be used to share content during a call?
  • Yes, you can access the Group Series system's content sharing options using the remote.
    • What should I do if I lose the remote?
  • A replacement remote (2201-52757-001) must be purchased from authorized dealers.
    • Are there alternative control options if the remote is unavailable?
  • Yes, you can administer your system using the Polycom Touch Control device or web interface.
    • What is the range of the remote control?
  • Up to 10 meters, or around 33 feet, is the effective range of the remote control from the system.
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