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Polycom CCX 500 Sip Phone (200-49720-025) | New

Polycom CCX 500 Sip Phone (200-49720-025) | New

SKU: 2200-49720-025-N
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Overview

Overview of Polycom CCX 500 Open SIP IP Phone (2200-49720-025) | New

The Polycom CCX 500 Open SIP IP Phone (2200-49720-025) is a versatile business media phone with a range of features designed to enhance communication and productivity.

The Poly CCX 500 Business Media Phone stands out with its 5-inch color touchscreen, Bluetooth connectivity, and Android 9-powered performance. It ensures clear communication with its advanced audio technologies and intuitive interface, making it a reliable choice for businesses seeking a modern and efficient communication solution

Features:

  • Audio Quality: The phone offers Poly HD Voice technology for lifelike voice quality, Poly Acoustic Clarity for full-duplex conversations, and acoustic echo cancellation. It supports wideband audio and various codecs for clear communication
  • User Interface: The CCX 500 features a 5-inch color touchscreen with gesture-based, multitouch capabilities. It provides easy access to contacts, meetings, and voicemails, enhancing user experience
  • Connectivity: It comes with Bluetooth 4.2 integration, USB ports, RJ9 headset port, and EHS ports, offering multiple headset options for hands-free communication
  • Compatibility: The phone supports both Open SIP and native Microsoft Teams, providing flexibility in deployment. It also has a dedicated Teams button for quick access to Microsoft Teams features
  • Management: IT managers will appreciate the robust provisioning and management capabilities of the CCX 500, making telephony deployment and support hassle-free. It offers easy installation options and various usability choices

Best Use:

  • The Poly CCX 500 is ideal for businesses looking for a high-quality desktop touch screen phone that ensures professional communication on every call. It is suitable for environments like open offices and call centers where background noise can be an issue, thanks to its Poly Acoustic Fence technology that eliminates distractions.

By combining advanced sound technologies, user-friendly design, and versatile connectivity options, the Polycom CCX 500 Open SIP IP Phone (2200-49720-025) offers a comprehensive communication solution for businesses aiming for clarity, efficiency, and ease of use in their daily operations.

Specifications

Specifications for Polycom CCX 500 Open SIP IP Phone (2200-49720-025) | New


ManufacturerPlantronics
BrandPlantronics
ColorBlack
MaterialPlastic
Power SourceCorded Electric
Dialer TypeSingle Keypad
Answering System TypeDigital
Recording Capacity22 minutes
Item Dimensions10.3 x 9.2 x 2.8 inches
Item Weight2.8 pounds
Date First AvailableAugust 22, 2020


Frequently Asked Questions

Polycom CCX 500 Open SIP IP Phone (2200-49720-025)
Frequently Asked Questions (FAQ's)



What is the Polycom CCX 500 Open SIP IP Phone?
  • With a 5-inch multitouch color touchscreen, up to 24 lines, and cutting-edge audio technologies, this premium Android-based VoIP phone is made for Open SIP settings.
    • Which VoIP protocols does the CCX 500 support?
  • Allows for smooth integration with Open SIP platforms by supporting SIP and SDP protocols.
    • Does the CCX 500 support Bluetooth?
  • Indeed, it has Bluetooth 4.2 built in for wireless headset compatibility.
    • What codecs are supported?
  • Compatible with the following codecs: G.711 (A-law and μ-law), G.722 (HD Voice), G.729AB, iLBC, G.722.1, and Opus.
    • Can I use a USB headset with the CCX 500?
  • Yes, the CCX 500's USB Type-A and Type-C connectors allow it to work with USB headsets.
    • Is the CCX 500 hearing aid compatible?
  • Yes, it satisfies the TIA 504A and ITU-T P.370 requirements for compatibility with hearing aids.
    • What is the display resolution?
  • Has a 5-inch color touchscreen with 1280 x 720 pixel resolution.
    • How many lines can the CCX 500 handle?
  • It is appropriate for hectic office settings because it supports up to 24 lines.
    • Does it support Power over Ethernet (PoE)?
  • Indeed, IEEE 802.3af PoE is supported for easier power management and installation.
    • What operating system does it run?
  • Runs on Android 9.0 Pie, which offers app compatibility and a recognizable interface.
    • Can I customize the user interface?
  • Yes, it has features like multilingual support, text size adjustments, and dark mode.
    • How do I manage contacts on the CCX 500?
  • The Contacts > Contact Directory option allows you to add, remove, and mark contacts as favorites directly.
    • Is voicemail supported?
  • Yes, voicemail features like message waiting indicators are supported.
    • Does it support call forwarding?
  • Yes, it enables forward all, forward busy, and forward no answer, among other call forwarding options. ​
    • Can I join scheduled meetings?
  • Yes, you can join scheduled meetings straight from the Meetings screen and receive meeting notifications.
    • Is the CCX 500 compatible with Microsoft Teams?
  • Although the CCX 500 is primarily intended for Open SIP, a particular base profile can be used to configure it for Microsoft Teams. ​
    • How do I reset the CCX 500 to factory settings?
  • Go to Settings > Advanced > Reset to Factory Defaults to do the reset. Keep in mind that doing so will remove all setups.
    • Can I use the CCX 500 without a handset?
  • Indeed, the CCX 500 is made to be used without a phone; its audio is provided by its speakerphone, Bluetooth, or USB headsets.
    • How do I forward calls to another number?
  • After tapping the Menu icon, choose Forward. After entering the destination number and selecting the forwarding type (Always, No Answer, or Busy), click Enable.
    • How do I join a scheduled meeting?
  • To take part, tap the Calendar icon, pick the meeting, and then tap Join.
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