Poly Voyager Office Base Station (218472-01) | New
SKU: 218472-01-N
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Overview of the Poly Voyager Office Base
The Poly Voyager Office Base Station (218472-01) is designed for organizations that use Voyager 4300 UC Series or Voyager Focus 2 headsets to connect them to desk phones and computers in the office. Connect to a computer with the accompanying micro-USB to USB-A or micro-USB to USB-C connections, and to your phone with a separate included cable. Smartphone users can connect their compatible devices to the headset over Bluetooth 5.1 and enjoy an operational range of up to 300'.
Connect your PC and desk phone using the included USB-A or USB-C cables. Bluetooth wirelessly connects the smartphone to the headset (not included).
Recommendations
Organizations having Voyager 4300 UC Series or Voyager Focus 2 headsets that need to link their headsets to desk phones and PCs in the office.
Compatibility
Voyager 4310, 4320, and Voyager Focus 2 headsets.
The Base Lights Up
The base lights up during: power on, Bluetooth connected, battery charging, or desk phone or PC connected
Base Controls
Desk phone, Softphone selector button
Desk phone configuration, transmit, and receive adjustment
Base Ringer Notifies you of incoming calls when you are not wearing the headset. Choose from three different ring tones and two loudness settings (software customizable).
Specifications
Specifications of the Poly Voyager Office Base Station
| Manufacturer | Polycom |
| Manufacturer Part Number | 218472-01 |
| Product Name | Poly Voyager Office Base Station |
| Product Type | Accessories |
| Compatibility | Deskphone/PC/Mobile, Microsoft Teams |
| Roam Distance | 300 feet |
| USB Connection Type | Standard USB (A & C), Teams (Microsoft) USB (A & C) |
| Warranty | 2-Years |
| Part # | CB7222 CD (Standard), CB7222-M CD (Teams) |
| Poly UPC | 017229174191 (Standard), 017229174207 (Teams) |
| Poly SKU | 218472-01 (Standard), 218472-02 (Teams) |
| Availability | Same Day Shipping On In Stock Items |
| HP SKU | 786C9AA (Standard), 786D0AA (Teams) |
| HP UPC | 197029650085 (Standard), 197029650092 (Teams) |
| Compatible With | Voyager 4310, Voyager 4320, Voyager Focus 2 / Voyager Focus2 |
| Accessories (Included) | USB-A/USB-C cable, telephone interface cable, power supply |
User Guides
Frequently Asked Questions
Poly Voyager Office Base Station (218472-01)
What is the Poly Voyager 218472-01? It is a professional-grade wireless Bluetooth headset with high-quality audio, noise reduction, and multipoint connectivity to ensure seamless communication.
What devices are compatible with the Poly Voyager 218472-01? It works with PCs, Macs, cellphones, and tablets that have Bluetooth capabilities.
Does the headset support active noise cancellation (ANC)? Yes, the headset has active noise cancellation, which reduces background noise for clearer calls.
How long does the battery last? The Poly Voyager 218472-01 can provide up to 24 hours of talk time on a single charge.
Can the headset connect to multiple devices simultaneously? Yes, it enables multipoint connectivity, which allows you to couple with two devices at once.
Does it have a wired connection option? Yes, the headset comes with a USB cord for wired connectivity as needed.
Is the headset comfortable for extended use? Yes, it has a lightweight design, cushioned ear cups, and an adjustable headband for extended comfort.
What is the wireless range of the headset? The Poly Voyager 218472-01 has a wireless range of up to 98 feet (30 meters) from the connected device.
Is the headset compatible with Microsoft Teams or other communication platforms? Yes, it is certified for Microsoft Teams and works with additional platforms like as Zoom, Skype, and Google Meet.
Does it have a built-in mute button? Yes, the headset includes an easily accessible mute button for easy microphone control.
Can I adjust the volume on the headset? Yes, the headset includes dedicated volume control buttons.
Is it possible to use the headset while charging? Yes, it may be used in wired mode while charging via USB connection.
Does the headset come with a carrying case? Yes, it normally comes with a protective carrying bag for travel and storage.
How do I update the firmware? You may update the firmware using either the Poly Lens program or the Poly Hub app.
Does it have a voice assistant feature? Yes, the headset supports voice assistants such as Siri, Google Assistant, and Cortana.
What kind of microphone does it have? It has a noise-cancelling boom microphone to ensure clear speech communication.
Is the headset suitable for outdoor use? Yes, it is intended for versatile use, although harsh situations should be avoided.
How do I reset the headset to factory settings? To reset the headset, press and hold the call and volume up keys until it turns off and then back on.
What is the weight of the headset? The headset weighs about 155 grams, making it light and suited for extended use.
How do I clean the headset? Use a soft, dry cloth to clean the exterior and ensure no liquids are used on the electronic components.