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  • Poly VVX 250 4-Line IP Phone and PoE-enabled (89B62AA, 2200-48820-025) | New
Poly VVX 250 4-Line IP Phone and PoE-enabled (89B62AA, 2200-48820-025) | New

Poly VVX 250 4-Line IP Phone and PoE-enabled (89B62AA, 2200-48820-025) | New

SKU: 89B62AA-N
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Overview

Overview Poly VVX 250 4-Line IP Phone and PoE-enabled (89B62AA, 2200-48820-025) | New

The Poly VVX 250 4-Line IP Phone and PoE-enabled (89B62AA#AC3, 2200-48820-025) is a reliable solution for modern business professionals. This 4-line VoIP desk phone is ideal for front-line teams and cubicle workers. It has an eye-catching 2.8-inch color LCD display, easy-to-use navigation and enterprise-grade sound quality due to Poly HD VoiceTM and Acoustic FenceTM technologies. Designed to be dependable and efficient, it has Gigabit Ethernet ports for smooth network access and supports Power over Ethernet (PoE) for clutter-free operation. The VVX 250 offers expanding businesses productivity, ease of use and excellent call quality with its web-based interface for remote management, integrated Microban® antimicrobial protection and simple provisioning.


Key Features of Poly VVX 250 4-Line IP Phone and PoE-enabled


Vivid color interface with 2.8-inch TFT-LCD (320×240 pixel resolution) screen with user-friendly menus for easy call management.​

4 programmable line keys supports up to four lines or call appearances with LED indicators for real-time status visibility.​

Superior HD audio quality with Poly HD Voice™ and Acoustic Clarity™ deliver full-duplex conversations with enhanced echo cancellation.​

Noise-free communication with Integrated Acoustic Fence™ technology removes background noise for distraction-free calls.​

Dual Gigabit Ethernet ports ensures reliable high-speed voice and data connectivity with integrated PC pass-through mode.​

Power over Ethernet (PoE) with IEEE 802.3af Class 2 compliant with optional 5 V external power supply available separately.​

Broad interoperability that is compatible with over 60 leading SIP/UC platforms and SIP-hosted PBX systems.​

USB 2.0 port enables call recording, headset connection, or file access through flash drives and media accessories.​

Multilingual support with interface available in 15+ languages including English, French, German, Spanish and Japanese.​

Security-ready with HTTPS, TLS, SRTP, and 802.1X encryption with password authentication safeguard enterprise communication.​


Benefits of Poly VVX 250 4-Line IP Phone and PoE-enabled


🗹 Crystal-clear conversations that HD Voice and Acoustic Fence eliminate distortion and enhance meeting productivity.​

🗹 All-in-one connectivity that Dual Gigabit and PoE support provide efficient, clutter-free desktop setups.​

🗹 Effortless setup with zero-touch provisioning and browser-based admin tools simplify large-scale deployment.​

🗹 Improved hygiene that Microban® antimicrobial protection reduces bacterial build-up, ideal for shared work environments.​

🗹 Flexible and future-ready that interoperable with leading VoIP and UC systems, ensuring investment longevity.​

🗹 Ergonomic and space-saving with compact, wall-mountable design adapts to modern office layouts without sacrificing usability.​

🗹 Eco-efficient design with ENERGY STAR® rated for lower energy consumption and sustainable office integration.​

Specifications

Specifications for Poly VVX 250 4-Line IP Phone and PoE-enabled (89B62AA, 2200-48820-025) | New

ManufacturerPoly
Manufacturer Part Number89B62AA, 2200-48820-025
Product NamePoly VVX 250 4-Line IP Phone and PoE-enabled
Product TypeIP Phone
Body Color
Black
Protection
Microban antimicrobial protection
VoIP Services
Zoom, OpenSIP
Call Services
Call Waiting, Call Transfer, Call Hold, Call Forwarding, Call park/pickup
Dialer Location
Base
Conference Call Capability
3-way
Speakerphone
Yes
Volume Control
Yes
Indicators
Busy lamp field (BLF)
Additional Functions
Call timer, Connected party ID, Do Not Disturb (DND), one-touch speed dial / redial, Shared Call Appearance (SCA), Bridged Line Appearance (BLA)
Main Features
Integrated Ethernet switch, multiple VoIP protocol support
VoIP
Yes
VoIP Protocols
SRTP, SIP, SDP, RTP
Voice Codecs
G.711a, G.711μ, G.722, G.729ab, iLBC, Opus
Lines Supported
4 lines
IP Address Assignment
DHCP, static
Security
IEEE 802.1X, EAPoL, SRTP, TLS, 256-bit AES
Power Over Ethernet (PoE) Support
Yes
Network Protocols
HTTPS, SRTP, RTP
Network Ports Qty
2 x Ethernet 10Base-T/100Base-TX/1000Base-T
Compatible Software
Zoom, RingCentral, OpenSIP
Voice Features
Poly HD Voice technology, Poly Acoustic Clarity technology, acoustic echo cancellation (AEC), background noise suppression, Poly Acoustic Fence technology, voice activity detection (VAD), comfort noise generation (CNG), dual tone multi-frequency (DTMF), adaptive jitter buffer (AJB), low-delay audio packet transmission
Network Features
Poly LENS Cloud Management, Poly Zero Touch Provisioning, Polycom Device Management Service for Service Providers (PDMS-SP), Class 2 PoE, Up to 16 SIP accounts, Lightweight Directory Access Protocol (LDAP)
Type
LCD display - color
Display Location
Base
Diagonal Size
2.8"
Display Resolution
320 x 240 pixels
Connections
Headset jack / RJ-9 ¦ USB / 4 pin USB Type A ¦ EHS port ¦ 2 x network / RJ-45
Hearing Aid Compatible
Yes
Placing / Mounting
Table-top
Cables Included
Network cable
Included Accessories
Stand
ENERGY STAR Certified
Yes
Power Consumption
4.5 W (PoE)
Shipping Width
9.3 in
Shipping Depth
9.2 in
Shipping Height
2.2 in
Shipping Weight
31.39 oz

Frequently Asked Questions

Poly VVX 250 4-Line IP Phone and PoE-enabled (89B62AA#AC3)
Frequently Asked Questions (FAQ's)



How many lines does the Poly VVX 250 support?
  • It supports up to 4 SIP lines or extensions, making it ideal for multitasking and managing multiple calls simultaneously.
  • Does this phone require an external power adapter?
  • No. The VVX 250 is PoE-enabled, meaning it can receive power through the Ethernet connection. (Power adapter sold separately if needed.)
  • Is the Poly VVX 250 compatible with Microsoft Teams?
  • While it’s not natively a Teams phone, it can be used with Microsoft Teams when registered through a supported SIP gateway or platform.
  • Can I use this phone with Zoom Phone?
  • Yes, the Poly VVX 250 is certified and fully compatible with Zoom Phone service
  • Does the VVX 250 have a color screen?
  • Yes, it features a 2.8-inch color LCD display that provides clear call information, menus and contact details.
  • Is the phone compatible with VoIP services like Asterisk or BroadSoft?
  • Yes, it supports open SIP standards and is fully interoperable with platforms like BroadSoft, Asterisk and other SIP-based services.
  • Can I provision this phone remotely?
  • Yes. The VVX 250 supports remote provisioning and device management tools for easy deployment across multiple locations.
  • Does it support Gigabit Ethernet?
  • Yes, it has dual Gigabit Ethernet ports for seamless data and voice connectivity without speed bottlenecks.
  • Can the ringtones be customized?
  • Yes, you can customize ringtones and program soft keys to fit specific workflows or user preferences.
  • Is a headset supported?
  • Absolutely. The phone includes a dedicated RJ-9 headset port and is compatible with many Poly and third-party wired headsets.
  • What security features are included?
  • The VVX 250 includes TLS and SRTP encryption, 802.1x authentication and secure provisioning for business-grade communication security.
  • Is the VVX 250 suitable for call centers?
  • Yes, it’s an excellent choice for call centers, reception desks and customer service teams due to its multi-line capability and durability.
  • Can I wall-mount the VVX 250?
  • Yes, with an optional wall-mount bracket, the phone can be mounted to conserve desk space.
  • Does it support call transfer and conferencing?
  • Yes, it offers built-in features for call forwarding, transfers, 3-way conferencing and more.
  • Can I use the phone without VoIP service?
  • No, the VVX 250 is designed exclusively for VoIP communication and requires SIP service to operate.
  • Is it difficult to set up?
  • Not at all. Setup is plug-and-play with PoE and even easier with automated provisioning tools.
  • What is the difference between model 89B62AA and 2200-48820-025?
  • These are different SKUs for the same device, often used for tracking across different resellers or distribution regions.
  • Is the screen backlit?
  • Yes, the 2.8" LCD screen is backlit for easy viewing in any lighting condition.
  • What languages are supported on the interface?
  • The VVX 250 supports multiple languages, which can be configured during setup.
  • Can the Poly VVX 250 be used with a VPN for remote workers?
  • Yes, when paired with a VPN-enabled router or network configuration, the VVX 250 can securely connect to your organization's VoIP system remotely—ideal for remote or hybrid work setups. Always confirm compatibility with your VoIP provider’s remote setup policies.
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