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  • Poly Edge E550 IP Phone and PoE-enabled (82M91AA) | New
Poly Edge E550 IP Phone and PoE-enabled (82M91AA) | New

Poly Edge E550 IP Phone and PoE-enabled (82M91AA) | New

SKU: 82M91AA-N
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Overview

Overview of Poly Edge E550 IP Phone and PoE-enabled (82M91AA) | New


The Poly Edge E550 features a large 5-inch color IPS LCD display and offers 12 physical line keys supporting up to 48 lines, making it well-suited for managing multiple calls and contacts simultaneously. It supports both wired (dual Gigabit Ethernet with Power over Ethernet) and wireless connectivity (802.11AC Wi-Fi and Bluetooth 5.0). Its design includes integrated Microban antimicrobial protection to help keep the device cleaner. Additional expandability is available through optional Poly Edge expansion modules.


Poly Edge E550 IP Phone and PoE-enabled (82M91AA) Features:

  • 12 line keys supporting up to 48 line key assignments with pagination
  • 5-inch color IPS LCD display with 800 x 480 pixel resolution
  • Integrated Bluetooth 5.0 for headset and mobile device pairing
  • Built-in 802.11AC Wi-Fi for wireless connectivity
  • Dual Gigabit Ethernet ports with Power over Ethernet (PoE)
  • Poly HD Voice technology with NoiseBlockAI and Acoustic Fence noise reduction technologies for clear audio quality
  • Surround light status indicator with RGB color mixing for call and device status
  • USB Type-C ports supporting headsets and expansion modules
  • Text-to-speech functionality and accessibility features including screen color adjustments and larger fonts
  • Integrated Microban antimicrobial protection on handset and console
  • Support for multiple headset connectivity options: USB-C, RJ9, Bluetooth, and Electronic Hook Switch (EHS)
  • Supports up to two optional Poly Edge expansion modules to increase line capacity further
  • Advanced security features including 802.1X authentication, SRTP media encryption, and TLS

Best Uses for Poly Edge E550 IP Phone and PoE-enabled (82M91AA):

  • Hot-desking environments where users move desks frequently
  • Home office setups needing wireless options and high call capacity
  • Call centers requiring multiple line support and clear audio for heavy call volumes
  • Executive and business office users who require a professional, reliable desk phone with advanced features and expandability

The Poly Edge E550 IP Phone and PoE-enabled (82M91AA) brings together functionality, flexibility, and clarity for demanding work environments, making it an excellent choice for modern professional communication needs.

Specifications

Specifications for Poly Edge E550 IP Phone and PoE-enabled (82M91AA)


ManufacturerPoly
Manufacturer Part Number82M91AA
Product NamePoly Edge E550 IP Phone and PoE-enabled (82M91AA)
Product TypeIP Phone
Display5-inch color IPS LCD, 800 x 480 resolution (5:3 aspect ratio)
Line Keys12 physical keys, supports up to 48 line assignments with pagination
AudioPoly HD Voice, NoiseBlockAI, Acoustic Fence
Wireless ConnectivityBluetooth 5.0, Wi-Fi 802.11b/g/n (2.4 GHz), 802.11a/n (5 GHz)
Ethernet Ports2x Gigabit RJ45 with Power over Ethernet (PoE)
USB Ports2x USB Type-C (supports USB headsets, expansion modules, and media/storage)
Headset SupportRJ9, Bluetooth, USB-C, Electronic Hook Switch (EHS)
Expansion ModulesSupports up to 2 Poly Edge E Expansion Modules
Security802.1X Authentication, SRTP media encryption, TLS, HTTPS provisioning, Wi-Fi encryption standards (WEP, WPA, WPA2 Enterprise)
AccessibilityText-to-speech, color adjustments for color blindness, larger fonts
Microban ProtectionIntegrated on handset, console, and handset cord
DimensionsApproximately 9.1 x 7.5 x 3.5 inches
WeightApproximately 2.5 lbs

User Guides

Poly Edge E550 IP Phone and PoE-enabled (82M91AA) Data Sheet

Frequently Asked Questions

Poly Edge E550 IP Phone and PoE-enabled (82M91AA)
Frequently Asked Questions (FAQ's)



What type of display does the Poly Edge E550 feature?
  • The Poly Edge E550 includes a large 5-inch color display with intuitive navigation and enhanced readability for streamlined call management.
    • Is the Poly Edge E550 compatible with Power over Ethernet (PoE)?
  • Yes, the Poly Edge E550 is PoE-enabled, allowing it to be powered via an Ethernet cable, which simplifies desk setups and reduces cable clutter.
    • How many lines can the Poly Edge E550 support?
  • The Poly Edge E550 supports up to 16 lines, making it ideal for busy professionals and shared work environments.
    • Does the Poly Edge E550 support Bluetooth connectivity?
  • Yes, this phone includes built-in Bluetooth 5.0 for wireless headset connectivity and mobile device integration.
    • Can I use a headset with the Poly Edge E550?
  • Absolutely. The phone features both a dedicated RJ9 headset port and Bluetooth support for wired and wireless headsets.
    • What kind of audio quality does the Poly Edge E550 provide?
  • It delivers Poly HD Voice and Acoustic Fence technology, ensuring crystal-clear calls and minimizing background noise.
    • Does the Poly Edge E550 support Wi-Fi?
  • Yes, the device includes integrated Wi-Fi for flexible placement without the need for a wired network connection.
    • How is the Poly Edge E550 different from other IP phones?
  • It stands out with premium audio quality, PoE support, Bluetooth and Wi-Fi integration, and advanced enterprise-grade features.
    • What kind of interface does the Poly Edge E550 offer for users?
  • The phone offers a highly responsive color interface with soft keys, programmable buttons, and intuitive menu navigation.
    • Is the Poly Edge E550 suitable for executive or receptionist desks?
  • Yes, its multi-line support, high-performance features, and expandable options make it perfect for executives and front-office roles.
    • Can I expand the line keys on the Poly Edge E550?
  • Yes, the phone is compatible with optional expansion modules to increase line key capacity for high-call-volume environments.
    • What VoIP platforms is the Poly Edge E550 compatible with?
  • The phone works seamlessly with most major VoIP services and is optimized for Microsoft Teams, Zoom Phone, and other unified communication platforms.
    • Does the Poly Edge E550 include a speakerphone function?
  • Yes, it comes with a full-duplex speakerphone for high-quality hands-free communication.
    • What kind of security features does the Poly Edge E550 offer?
  • It supports enterprise-grade security, including secure boot, encrypted configuration files, and TLS/SRTP for call encryption.
    • Can I personalize the settings on the Poly Edge E550?
  • Yes, users can customize ringtones, background images, shortcut keys, and other preferences directly from the phone interface.
    • What are the main connectivity options on the Poly Edge E550?
  • The device includes dual Gigabit Ethernet ports, PoE, Wi-Fi, Bluetooth, and USB ports for maximum flexibility.
    • Is the Poly Edge E550 suitable for small businesses?
  • Yes, it’s an excellent choice for small and mid-sized businesses seeking professional-grade telephony with scalable features.
    • What operating system does the Poly Edge E550 use?
  • The phone runs on Poly’s UC software platform, providing a reliable and secure user experience with frequent updates.
    • Does the Poly Edge E550 support call transfer and conference calling?
  • Yes, the phone includes built-in features for call transfer, hold, forwarding, and three-way conference calling.
    • Is the Poly Edge E550 easy to install and configure?
  • Yes, it supports plug-and-play provisioning, remote management, and is compatible with most enterprise provisioning systems.
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