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  • Poly Edge E320 IP Desk Phone with US Power Adapter (2200-87000-001, 89B52AA#ABA, 82M88AA) | New
Poly Edge E320 IP Desk Phone with US Power Adapter (2200-87000-001, 89B52AA#ABA, 82M88AA) | New

Poly Edge E320 IP Desk Phone with US Power Adapter (2200-87000-001, 89B52AA#ABA, 82M88AA) | New

SKU: 2200-87000-001-N
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Overview

Overview of Poly Edge E320 IP Desk Phone with US Power Adapter (2200-87000-001, 89B52AA#ABA, 82M88AA) | New

The Poly Edge E320 IP Desk Phone with US Power Adapter (2200-87000-001, 89B52AA#ABA, 82M88AA) is a professional-grade communication device built for current business environments that demand dependable and feature-rich telephony solutions. This modern IP phone combines exceptional audio quality with user-friendly features, making it perfect for office workers, knowledge workers, and customer service agents. The Edge E320 includes Poly's HD Voice technology, a bright color display, and extensive UC platform support, giving improved communication capabilities while being simple to use.


Key Features of Poly Edge E320 IP Desk Phone (2200-87000-001, 89B52AA#ABA, 82M88AA) with US Power Adapter


• 4.3-inch color LCD display with intuitive user interface

• Poly HD Voice and Acoustic Fence technology for crystal-clear audio

• 4 programmable line keys with RGB LED indicators

• Dual Gigabit Ethernet ports with PoE support

• NoiseBlockAI technology for background noise suppression

• Compatible with major UC platforms including Microsoft Teams

• Built-in Bluetooth 5.0 for wireless headset connectivity

• Advanced call handling features including 3-way conferencing

• Dedicated headset port with EHS support

• Anti-microbial surfaces for enhanced hygiene

• Full-duplex speakerphone with acoustic echo cancellation

• Easy deployment with Zero Touch Provisioning

• Energy-efficient design with sleep mode

• Secure encrypted communications with TLS/SRTP

• Integrated calendar and contact synchronization

Specifications

Specifications for Poly Edge E320 IP Desk Phone with US Power Adapter (2200-87000-001, 89B52AA#ABA, 82M88AA) | New

Manufacturer Poly
Manufacturer Part Number 2200-87000-001, 89B52AA#ABA
Product Name Poly Edge E320 IP Desk Phone with US Power Adapter
Product Type IP Phone
Protection
Antimicrobial
Localization
United States
Wireless Interface Provided
Bluetooth / NFC
Call Services
Voice Mail, Caller ID, Call Waiting, Call Transfer, Call Hold, Call park/pickup
Caller ID Type
Caller ID/call waiting
Dialer Location
Base
Conference Call Capability
3-way
Speakerphone
Yes
Volume Control
Yes
Indicators
Line status indicator, busy lamp field (BLF), missed call indicator
Additional Functions
Call timer, redial, Do Not Disturb (DND), pairing with mobile phone, bluetooth headset support
VoIP
Yes
VoIP Protocols
SIP, SDP
Voice Codecs
G.722, G.729ab, iLBC, G.722.1, Opus, G.711a-law, G.711μ-law
Quality of Service
IEEE 802.1Q (VLAN), IEEE 802.1p, Diffserv per device (QoS), Layer 3 TOS
IP Address Assignment
DHCP
Security
IEEE 802.1X, TLS, EAPoL, SSL
Power Over Ethernet (PoE) Support
Yes
Network Protocols
TCP, TFTP, UDP, HTTP, HTTPS, Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED), RTCP, RTP, SNTP, DNS SRV, FTP, FTPS, IETF SIP, VLAN-CDP
Network Ports Qty
2 x Ethernet 10Base-T/100Base-TX/1000Base-T
Compatible Software
Poly Computer Audio Connector
Voice Features
Comfort noise generation (CNG), voice activity detection (VAD), packet loss concealment (PLC), adaptive jitter buffer (AJB), Poly Acoustic Clarity technology, Poly NoiseBlockAI, Poly HD Voice technology, low-delay audio packet transmission, Poly Acoustic Fence technology
Network Features
Network Address Translation (NAT), Class 3 PoE, Lightweight Directory Access Protocol (LDAP), Poly LENS Cloud Management, Keep-Alive SIP signaling
One-Touch Dial Button Qty
8
Type
LCD display - color
Display Location
Base
Diagonal Size
3.5"
Display Resolution
320 x 240 pixels
Backlit
Yes
Display Languages
Multilingual
Connections
USB Type-C / 24 pin USB-C ¦ Headset jack / RJ-9
Hearing Aid Compatible
Yes
Placing / Mounting
Wall-mountable, table-top
Cables Included
Network cable ¦ Handset cord
Included Accessories
Stand, power adapter
Internet of Things (IoT) Compatible
Yes
Communications Technology
Bluetooth 5.0
ENERGY STAR Certified
Yes
Power Consumption
13 W (PoE), 2.5 W (power adapter)
Service & Support
Limited warranty - 1 year

User Guides

Poly Edge E320 IP Desk Phone (2200-87000-001, 89B52AA#ABA, 82M88AA) Data Sheet

Frequently Asked Questions

Poly Edge E320 IP Desk Phone with US Power Adapter (2200-87000-001, 89B52AA#ABA, 82M88AA)
Frequently Asked Questions (FAQ's)



How do I update the firmware on the Poly Edge E320?

  • Firmware updates can be conducted using the phone's web interface or a provisioning server. For firmware updates, it is advised that you follow the manufacturer's directions.

Is the Poly Edge E320 compatible with Bluetooth devices?

  • Yes, it has built-in Bluetooth 5.0 for linking your phone or headphones.

Does the phone support Power over Ethernet (PoE)?

  • Yes, the Poly Edge E320 supports PoE (IEEE 802.3af), and it also contains a 5V power source for use in locations lacking PoE infrastructure.

What type of display does the Poly Edge E320 have?

  • It has a 3.5" color IPS LCD display with a resolution of 320 × 240 pixels.

How many lines can the Poly Edge E320 handle?

  • The phone has eight line keys and can accommodate up to 32 lines, features, and contacts via pagination.

What audio enhancement technologies are included in the Poly Edge E320?

  • Poly HD Voice provides lifelike voice quality, while Acoustic Fence technology blocks background noise and NoiseBlockAI eliminates annoying sounds during calls.

Is the Poly Edge E320 suitable for hybrid or home office setups?

  • Yes, it is intended for a hybrid workplace, with features such as inbuilt Bluetooth for mobile and headset connection, making it suitable for hot-desking or home office use.

Does the phone have USB connectivity?

  • Yes, it contains a single USB Type-C (2.0) connector for media, storage, and headset connections.

What are the network connectivity options for the Poly Edge E320?

  • The phone includes a dual-port 10/100/1000 Gigabit Ethernet switch for network connectivity.

Is the Poly Edge E320 compatible with SIP-based IP PBX systems?

  • Yes, it is SIP compliant and can work with a wide range of IP PBX systems and hosted service providers.

Does the phone include a speakerphone function?

  • Yes, it has a full-duplex speakerphone with echo cancellation and background noise suppression for great hands-free communication.

What security features are available on the Poly Edge E320?

  • The phone provides better security by using TLS/SRTP encryption to secure connections.

Can the Poly Edge E320 be wall-mounted?

  • Yes, it can be wall-mounted with an additional wall mount kit.

What is the purpose of the surround light status indicator?

  • The surround light status indicator with RGB mixing displays call and message statuses.

Does the phone support NFC technology?

  • Yes, it has NFC capabilities for complex integrations.

What accessibility options are available on the Poly Edge E320?

  • The phone includes text-to-speech and enhanced accessibility features to help users with varying needs.

What is included in the box with the Poly Edge E320?

  • The Poly Edge E320 phone comes with a handset, chord, desk stand, network (LAN) cable, and a 5V power source.

Is the Poly Edge E320 TAA compliant?

  • Yes, the phone is TAA-compliant, making it appropriate for usage in government and regulated enterprises.

Does the Poly Edge E320 support Wi-Fi connectivity?

  • The Poly Edge E320 does not have Wi-Fi built-in; instead, it connects to the network via conventional Ethernet.

Can I use a wireless headset with the Poly Edge E320?

  • Yes, you can attach a wireless headset using Bluetooth 5.0 or use a compatible USB wireless headset via the USB Type-C connection.
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