Plantronics Voyager 4320-M Dual USB-A Bluetooth Headset for MS Teams (218475-02)
What is the Plantronics Voyager 4320-M?
It is a professional-grade Bluetooth wireless headset intended for hybrid work situations that provides clear audio, noise reduction, and all-day comfort. Is the Voyager 4320-M compatible with Microsoft Teams?
Yes, the "M" in the model name denotes that it is certified for Microsoft Teams, ensuring smooth connection. What is the battery life of the Voyager 4320-M?
It offers up to 24 hours of speaking time and 47 hours of listening time on a single charge. Can the headset be used wirelessly and wired?
Yes, it offers both Bluetooth wireless connectivity and a USB-C cable connection for versatility. Does the Voyager 4320-M have active noise cancellation (ANC)?
No, it does not have ANC, but it does include Acoustic Fence technology to reduce noise in calls. What is the wireless range of the Voyager 4320-M?
The headset has a range of up to 164 feet (50 meters) with the supplied BT700 USB adaptor. Does the Voyager 4320-M come with a charging stand?
No, but a charging station is sold separately for convenient docking and charging. How long does it take to fully charge the headset?
A full charge takes 1.6 hours, while a 15-minute rapid charge allows for up to 10 hours of listening time. Can the Voyager 4320-M connect to multiple devices simultaneously?
Yes, it enables multi-point connectivity, which allows you to connect to two Bluetooth devices simultaneously. Is there a mute button on the headset?
Yes, there is a specific mute button, and when the microphone is muted, you will receive a voice alert. Does the Voyager 4320-M support voice assistants?
Yes, it supports Siri, Google Assistant, and Cortana for hands-free commands. Can I use the Voyager 4320-M with my smartphone?
Yes, it connects to smartphones via Bluetooth 5.2 for calls and media streaming. Does the headset have sidetone functionality?
Yes, sidetone is available, allowing you to hear your own voice and providing a more genuine call experience. How do I update the firmware on the Voyager 4320-M?
Firmware updates can be performed using the Poly Lens software on a PC or the Poly Lens mobile application. Is the microphone boom adjustable?
Yes, the microphone boom may be changed to fit on either the left or right ear. Can I replace the ear cushions?
Yes, the ear cushions are replaceable and available as accessories. Does the Voyager 4320-M work with Zoom and other UC platforms?
Yes, it works with Zoom, Cisco Webex, Google Meet, and other UC apps. Where can I buy replacement parts for the Voyager 4320-M?
Replacement parts, such as ear cushions, charging cables, and USB adapters, are available through Poly's official website and authorized distributors. Can I use the Voyager 4320-M without the USB adapter?
Yes, the headset can connect directly to Bluetooth 5.2, however the BT700 USB adapter offers superior connectivity and range. Does the Voyager 4320-M support Bluetooth multipoint?
Yes, it can connect to two Bluetooth devices simultaneously, allowing you to effortlessly switch between them.