Is the HIC-1 cable compatible with all Plantronics headsets?
It is compatible with Plantronics H-series headsets that have a Quick Disconnect (QD) feature. Does the HIC-1 cable support call control features like answer/end?
No, this cable does not support electronic hook switch (EHS) features; it provides audio connectivity only. What is a Quick Disconnect (QD) connector?
It’s a proprietary connector that allows users to unplug the headset from the cable without removing the headset. Can I use this cable with a USB adapter?
Not directly; it’s meant for RJ-9 headset ports, not USB. You would need a separate USB-to-RJ9 adapter if applicable. Is this cable plug-and-play?
Yes, no additional configuration is needed—just plug it into the headset and phone. What’s the difference between the HIC-1 and other QD cables like U10P-S?
The HIC-1 is specifically wired for Avaya phones; others like U10P-S are designed for different phone systems. How long is the HIC-1 cable?
It’s approximately 10 feet long, allowing flexibility in desk setups. Can this cable be used with wireless headsets?
No, it’s intended for wired H-series headsets only. Does it require a headset amplifier like the Plantronics M22?
No, it connects directly to phones with built-in headset ports that provide sufficient audio power. Is this cable compatible with softphones or computers?
Not directly—this is an analog RJ-9 cable and not intended for PC or softphone use. Will this cable work with the Avaya 9611G phone?
Yes, the HIC-1 is compatible with Avaya 9611G when using a compatible Plantronics headset. Can I use this with a Poly headset now that Plantronics and Poly have merged?
Yes, as long as the headset supports QD and is part of the legacy H-series. Does this cable support stereo audio?
No, it's a mono voice-only cable designed for telephony, not stereo sound. What is the part number for the HIC-1 cable?
The Plantronics part number is 49323-44. Can I use this cable for VoIP phones?
Yes, if the VoIP phone is an Avaya model with a compatible headset port. Is this an original OEM Plantronics cable or a third-party version?
The 49323-44 is an original OEM cable manufactured by Plantronics (now Poly). Can the HIC-1 cable be used with call recording devices?
Not directly—call recording typically requires a different cable or interface device. What type of connector does the HIC-1 cable use on the phone end?
It uses an RJ-9 (also called RJ-22) connector to plug into the headset port on compatible Avaya phones.