Plantronics APC-45 EHS Adapter (87317-01, 85Q57AA) | New

Plantronics APC-45 EHS Adapter (87317-01, 85Q57AA) | New

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Overview

Overview of Plantronics APC-45 EHS Adapter (87317-01, 85Q57AA) | New


The Plantronics APC-45 EHS Adapter (87317-01, 85Q57AA) is an essential electronic hook switch cable that links your Plantronics wireless headset with Cisco SPA500 series IP phones, facilitating smooth remote call management in busy office settings. Users of the APC-45 can manage calls directly from their headset with a single touch, which removes the necessity for a mechanical HL10 handset lifter and decreases desktop clutter. This adapter works with widely-used Plantronics CS500, Savi and Voyager Legend CS wireless headset series, making it a flexible option for unified communications in retail environments, call centers and professional offices.


Key Features of Plantronics APC-45 EHS Adapter


• Remote Call Control that enables one-touch answer and end call functionality directly from your Plantronics wireless headset, boosting productivity and mobility.

• No Mechanical Lifter Needed that eliminates the need for an HL10 handset lifter, resulting in a cleaner, more organized workspace.

• Wide Compatibility that works with Plantronics CS500, Savi 700, Savi 8200, Savi Office and Voyager Legend CS headsets and Cisco SPA512G, SPA514G, SPA525G and SPA525G2 IP phones.

• Plug-and-Play Installation with simple setup with included quick start guide for hassle-free deployment.

• Enhanced Voice Quality that maintains high audio standards for professional conversations.


Benefits of Plantronics APC-45 EHS Adapter


🗹 Handle calls remotely and multitask seamlessly, increasing workflow speed and reducing missed calls.

🗹 Streamlines communication and provides freedom to move around the office without being tethered to your desk phone.

🗹 Reduces Desk Clutter: Electronic connection eliminates the need for bulky mechanical lifters, keeping your workspace tidy.

🗹 Broad compatibility ensures smooth deployment across various Cisco SPA500 series phones and Plantronics wireless headset models.

🗹 Durable build and straightforward installation minimize maintenance and support costs.

🗹 Trusted by organizations for consistent, high-quality performance in demanding environments.

Specifications

Specifications for Plantronics APC-45 EHS Adapter (87317-01, 85Q57AA) | New

ManufacturerPlantronics
Manufacturer Part Number201081-01, 8H981AA
Product NamePlantronics APC-82 EHS Adapter
Product TypeEHS Adapter
Connection TypeDirect cable connection (no external power required)
ColorBlack
Shipping Width
5.1 in
Shipping Depth
8.3 in
Shipping Height
2.8 in
Shipping Weight
7.05 oz
FeaturesRemote one-touch call answer/end
Eliminates need for HL10 handset lifter
Enhanced voice quality
Package ContentsAPC-45 EHS cable, Quick start guide
Intended UseEnables remote call answer/end from Plantronics wireless headsets on Cisco SPA phones
Compatible HeadsetsPlantronics CS500 series (CS510, CS520, CS530, CS540), Savi 700, Savi Office, Savi 8200, Voyager Legend CS
Compatible Cisco PhonesCisco SPA500 series: SPA512G, SPA514G, SPA525G, SPA525G2


Frequently Asked Questions

Plantronics APC-45 EHS Adapter (87317-01, 85Q57AA)
Frequently Asked Questions (FAQ's)



What is the Plantronics APC-45 EHS Adapter?
  • It is an Electronic Hook Switch (EHS) adapter that allows remote call control between Plantronics headsets and Cisco IP phones.
    • Which Cisco phone models are compatible with the APC-45?
  • It works with Cisco IP Phones, including 6900, 7800, and 8800 series (check the Plantronics compatibility guide for specific models).
    • Which Plantronics headsets work with the APC-45?
  • It is compatible with Plantronics wireless headsets, such as the CS500 series, Savi 700 series, and Voyager Legend UC.
    • Does the APC-45 require additional software for operation?
  • No, it is a plug-and-play device with no software installation required.
    • What functions does the EHS adapter provide?
  • It enables answering and ending calls remotely, along with ring detection and call alerts.
    • How do I connect the APC-45 to my Cisco phone?
  • Plug one end into the headset port of the Cisco phone and the other into the Plantronics wireless base station.
    • Does this adapter support volume and mute controls?
  • The adapter itself does not control volume/mute, but these functions can be adjusted on the Plantronics headset.
    • Can I use the APC-45 with non-Cisco phones?
  • No, it is specifically designed for Cisco IP Phones. Other brands require different EHS cables. /li>
    • Is a power adapter required for the APC-45?
  • No, it is powered directly through the Cisco phone and headset base unit.
    • How do I know if my Cisco phone supports EHS?
  • Check your phone's settings or refer to the Cisco user manual for EHS compatibility.
    • Does this adapter replace the need for a handset lifter?
  • Yes, the APC-45 provides electronic call control, eliminating the need for a mechanical lifter.
    • What should I do if the headset does not answer calls remotely?
  • Ensure the adapter is properly connected, check if EHS is enabled in the phone settings, and restart both the phone and headset base.
    • Can I use the APC-45 for VoIP calls?
  • Yes, as long as the VoIP service is running on a compatible Cisco IP phone.
    • Is the APC-45 compatible with Bluetooth headsets?
  • No, it is designed for Plantronics DECT wireless headsets.
    • Does the adapter affect call quality?
  • No, it only provides call control functionality and does not interfere with audio transmission.
    • Can I transfer calls using the EHS adapter?
  • Transferring calls must be done using the Cisco phone interface, not the adapter.
    • Does the APC-45 support multiple headsets on the same phone?
  • No, only one headset can be used per phone connection.
    • Can I use the adapter with a Plantronics headset on a softphone?
  • No, it is only for Cisco IP desk phones. Softphones require a Plantronics USB adapter.
    • Where can I find installation instructions?
  • The setup guide is included in the package and available on the Poly/Plantronics website.
    • Can the APC-45 be used with older models of Cisco IP phones?
  • The APC-45 is designed for Cisco IP phones with a headset port. It may not work with older models that do not support EHS. Check compatibility for your phone model before use.
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    Ratings & Reviews

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    Does the job

    by

    Does the job very well. Perfect for a headset without using a lifter.

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    Must have with Cisco phones

    by

    When you buy a Plantronics headset remember that you likely need one of these for the headset to be able to control the phone. Works very well.

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