Overview
Overview of Plantronics APA-2A EHS Adapter (38909-01) | New
The Plantronics APA-2A EHS Adapter (38909-01) is an electronic hook switch that connects to your phone and allows you to answer and disconnect calls without being in close proximity to your phone. It works with (Plantronics CS50, Plantronics CS55, Plantronics CS70, Plantronics CS70N, Plantronics CS351, CS351N, CS361, CS361N, 510S, 510SL) and transforms your Alcatel phone via remote answer/end and ring alert.
Key Features of Plantronics APA-2A EHS Adapter
• Answer and terminate calls away from your desk and at the touch of a button
• Eliminates The need for A HL10 Lifter
• Compatible with the full CS Linee of Plantronics Wireless Headsets
Compatibility
• Plantronics CS55, CS70N
• SupraPlus CS351N, CS361N
• Voyager 510S
• Alcatel IP Touch 4028
• Alcatel IP Touch 4038
• Alcatel IP Touch 4068
• Alcatel/Lucent Touch 4029
• Alcatel/Lucent Touch 4039
Specifications
Specification for Plantronics APA-2A EHS Adapter (38909-01) | New
Manufacturer | Plantronics |
Manufacturer Part Number | 38909-01 |
Product Name | Plantronics APA-2A EHS Adapter |
Product Type | Electronic Hook Switch Adapter |
Compatible with | Plantronics CS55, CS70N SupraPlus CS351N, CS361N Voyager 510S Alcatel IP Touch 4028 Alcatel IP Touch 4038 Alcatel IP Touch 4068 Alcatel/Lucent Touch 4029 Alcatel/Lucent Touch 4039 |
Frequently Asked Questions
Plantronics APA-2A EHS Adapter (38909-01)
Frequently Asked Questions (FAQ's)
- The APA-2A is an Electronic Hook Switch (EHS) Adapter that allows remote answering and call control for compatible Plantronics headsets and select desk phones.
- The APA-2A is compatible with a range of Cisco, Avaya, and other desk phones that support EHS functionality.
- It allows you to answer and end calls remotely from your Plantronics headset, without the need to touch your desk phone
- No, the APA-2A does not require software installation. It is a plug-and-play solution for compatible desk phones.
- Yes, the adapter is specifically designed to work with Plantronics wireless headsets, allowing remote call management.
- The APA-2A works with many Plantronics wireless headsets that have EHS capabilities but may not be compatible with corded headsets.
- Simply plug the APA-2A into the phone’s headset port and connect it to your Plantronics wireless headset base station using the supplied cable.
- The APA-2A does not have a range itself; the range is determined by the wireless headset it is connected to, typically up to 350 feet in an open environment. /li>
- Yes, the APA-2A allows you to answer and end calls directly from the headset by pressing the designated call control button.
- Yes, the adapter works for all standard calls, including conference calls, as long as the phone is compatible with EHS.
- The APA-2A requires a headset port on your desk phone to function. If your phone does not have a headset port, this adapter will not be compatible.
- The volume adjustment must be done through the Plantronics headset, as the APA-2A does not have its own volume control.
- The mute function is controlled by the headset itself. The APA-2A does not provide mute functionality directly.
- Check the compatibility list provided by Plantronics or refer to the desk phone model's specifications to verify if it supports EHS.
- EHS (Electronic Hook Switch) is a technology that enables you to remotely answer and control calls from your headset without physically touching your desk phone.
- Yes, the APA-2A is compatible with many VoIP phones that support EHS functionality.
- The APA-2A itself does not use PoE but is powered through the phone’s headset port or an external power source as needed.
- Ensure that all cables are securely connected, your phone supports EHS, and that the headset is compatible with the APA-2A. If issues persist, consult the user manual or contact Plantronics support.
- Yes, it supports a local phonebook of up to 500 contacts and remote phonebook options.