What is the Plantronics 65219-01 S12?
It is a telephone headset system intended for workplace and home use, offering hands-free communication with high sound quality. Does the Plantronics S12 work with all telephones?
It works with most corded telephones, however certain models may require an adapter. What type of headset comes with the S12 system?
It comes with a convertible headset that may be worn either over the ear or over the head. Does the headset have noise cancellation?
Yes, the headset has a noise-cancelling microphone to help reduce background noise. Can I use the Plantronics S12 with a cordless phone?
No, the S12 is designed for use with corded telephones only. How does the S12 connect to my phone?
It connects to your corded phone's handset port via a modular plug. Does the headset have volume and mute controls?
Yes, the base unit has volume and mute settings for convenience. Is the microphone adjustable?
Yes, the boom microphone can be positioned for the best voice clarity. Does the headset support dual-ear audio?
No, it is a single-ear headset designed to keep one ear free. What is the range of the headset?
The headset is wired, therefore its range is limited by the cord's length. Can I replace the headset if it gets damaged?
Yes, replacement headsets and accessories are available. How is the headset powered?
The headset does not require electricity, however the base unit is powered by an AC adaptor. Is the headset comfortable for long calls?
Yes, the convertible design allows for greater flexibility and comfort during extended use. Can I switch between the headset and handset easily?
Yes, the S12 base unit lets you to switch between the headset and handset with a single button click. Is the Plantronics S12 suitable for call centers?
Yes, it is widely utilized in call centers and office settings for hands-free communication. Does the system support VoIP calls?
It is compatible with VoIP desk phones that have a handset port but do not connect directly to computers. How do I clean and maintain the headset?
Clean the headset with a gentle cloth and change the ear cushions on a regular basis to maintain hygiene. What do I do if the audio quality is poor?
Check the connection, adjust the volume, and ensure the microphone is properly positioned. Does the S12 work with hearing aids?
It may function with hearing aids, however compatibility varies depending on the type and phone configuration. Does the Plantronics S12 work with digital or IP phones?
It is mostly compatible with analog desk phones, although it may also operate with some digital/IP phones that have a standard handset port.