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  • Nortel i2004 IP Phone (TEXT w/ Silver Bezel, ROHS) Charcoal (NTDU92BD70) | New
Nortel i2004 IP Phone (TEXT w/ Silver Bezel, ROHS) Charcoal (NTDU92BD70) | New

Nortel i2004 IP Phone (TEXT w/ Silver Bezel, ROHS) Charcoal (NTDU92BD70) | New

SKU: NTDU92BD70-N
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Overview

Nortel i2004 IP Phone (TEXT w/ Silver Bezel, ROHS) Charcoal (NTDU92BD70)

The Nortel i2004 IP Phone is a professional-grade desktop communication tool for managers, executives, and office administrators. This multi-line IP phone boasts a big 8x24 LCD display screen that can offer text-based data and web-centric apps, increasing personal productivity.

Key features:

  • Support for up to twelve programmable line/feature keys and four context-sensitive soft label keys.
  • Integrated IEEE 10/100 Base-T switch with PC and LAN ports for reduced infrastructure costs.
  • High-quality two-way speaker and integrated headset jack.
  • Visual Ringing Alerter/Message Waiting LED.
  • Support for 802.3af standards-based Power over Ethernet (PoE)

Frequently Asked Questions

Nortel i2004 IP Phone (TEXT w/ Silver Bezel, ROHS) Charcoal (NTDU92BD70)

Frequently Asked Questions (FAQ's)



What is the Nortel i2004 IP Phone?
  • The Nortel i2004 is an IP-based business phone that connects to a Nortel PBX system and includes extensive call handling and VoIP features.
    • How do I set up my Nortel i2004 IP Phone?
  • Connect the phone to a power source and an Ethernet cable to the network, and then configure your extension using the on-screen prompts.
    • What type of power does the Nortel i2004 require?
  • It can be powered by Power over Ethernet (PoE) or an external AC adaptor if PoE is not available.
    • How do I connect the phone to my network?
  • Connect an Ethernet cable to the "LAN" connection on the back of the phone and the other end to your network switch or router.
    • How do I log in to my extension?
  • After the phone boots up, enter the extension and password specified by the system administrator.
    • How do I make a call?
  • Lift the handset or use the Handsfree key to dial the number.
    • How do I answer an incoming call?
  • Pick up the handset and tap the Handsfree button or the flashing line key.
    • How do I place a call on hold?
  • push the pause button; the call will be placed on pause until you push the flashing line key to restart.
    • How do I transfer a call?
  • Press the Transfer key, dial the extension or number, announce the call if necessary, and then press Transfer again to finish.
    • How do I use conference calling?
  • While on a call, hit the Conference button, dial the second number, and then press Conference again to combine the calls.
    • How do I access my voicemail?
  • Press the Voicemail button (or dial the voicemail access code issued by your administrator) and enter your PIN.
    • How do I set up call forwarding?
  • Press the Forward button, enter the number to which calls should be sent, then press Forward again to confirm.
    • How do I mute a call?
  • Hit the Mute button, and the caller will not hear you until you hit it again to unmute.
    • How do I adjust the volume?
  • While using the phone, press the Volume button to control the volume of the ringer, speaker, or handset.
    • How do I redial the last number?
  • Press the Redial button to call the last number dialed.
    • What should I do if my phone is not connecting to the network?
  • Check the Ethernet cable connection, reboot the phone, and validate network settings with your administrator.
    • How do I reset the Nortel i2004 IP Phone?
  • Press the Services key, then Restart, then confirm. If necessary, perform a factory reset by pressing Mute and calling RESET (73738).
    • Why is there no dial tone on my phone?
  • Check that the handset is properly attached, the volume is set correctly, and the phone is registered with the PBX.
    • How do I update firmware on the Nortel i2004?
  • Your IT administrator manages firmware updates using the Nortel system. Please contact support for assistance.
    • Can the Nortel i2004 be used with other VoIP providers?
  • No, it is meant to function only with Nortel PBX systems and may not be compatible with other VoIP providers.
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