Nortel M3900, T7000 and i2000 Series Replacement Handset (NTMN17AA-70) | New

It is a replacement telephone handset for selected Nortel M3900, Norstar T7000 and i2000 Series business phones. It can replace an original receiver that is damaged, worn, missing, or experiencing handset-related audio problems.

Yes. Compatibility listings identify the handset for the Nortel M3900 telephone family, commonly including the M3901, M3902, M3903, M3904 and M3905. Buyers should still compare the original receiver and phone model before installation.

Yes. Replacement-handset listings for the M3900 family include the M3905, a multiline digital telephone commonly used in demanding call-center environments.

Yes. It is commonly listed for compatible Norstar T7000 Series telephones, including the T7100, T7208, T7316 and T7316E.

Yes. The T7100 is frequently identified among the compatible Norstar T-Series models for this style of replacement handset.

Yes. The T7208 appears in current compatibility information for replacement handsets designed for the Norstar T7000 family.

Yes. Both the T7316 and T7316E are commonly listed as compatible Norstar T7000 Series phones. Confirm that the installed phone uses the same handset shape and modular connection before ordering.

Listings identify compatibility with selected i2000 Phase 2 phones, including certain i2001, i2002 and i2004 models. Because revisions may differ, verify the exact phone and original receiver before purchase.

No. Nortel produced many telephone families with different handset shapes, cradle designs and electrical characteristics. Compatibility should be confirmed using the exact model label on the bottom or rear of the phone.

The handset is generally sold without a cord. The existing modular handset cord can be reused when it is undamaged and compatible, or a replacement cord can be purchased separately.

Yes. Reuse is appropriate when the existing cord fits securely and does not have broken clips, exposed wiring, stretching, crackling, or intermittent audio. A damaged cord should be replaced at the same time.

No. Replacing the physical receiver does not normally require programming, account registration, firmware installation, or changes to the telephone system.

Disconnect the existing handset cord from the old receiver, insert it into the replacement handset until the modular plug clicks into place, and test an incoming and outgoing call. The phone’s other end of the cord should also be checked for a secure connection.

No. Programmed features, extensions, speed dials, directories and system settings are stored by the telephone or communications system—not inside the handset receiver.

It may resolve the problem when the original receiver is defective. Static can also be caused by the handset cord, phone jack, internal telephone electronics, cabling, or telephone system, so additional troubleshooting may be necessary.

No. It is a corded telephone receiver and does not require disposable batteries, rechargeable batteries, or a charging cradle.

No. The receiver receives its audio connection through the compatible handset cord and telephone. It does not connect directly to an electrical outlet.

Yes. It is suitable as a replacement receiver for compatible Nortel phones used in call centers, reception desks, dispatch areas and other environments with frequent telephone use.

Yes. Maintaining spare handsets can help IT and facilities teams restore service quickly after a receiver is dropped, cracked, lost, or damaged during routine use.

Locate the exact model number on the underside or rear of the Nortel phone, identify whether it belongs to the M3900, T7000, or supported i2000 Phase 2 family and compare the original handset’s shape and modular connector with the replacement.