Nortel BCM 50 Base System NT9T6500
Frequently Asked Questions (FAQ's)
What is the Nortel BCM 50 Base System NT9T6500?
The Nortel BCM 50 Base System NT9T6500 is a small business communication system that combines voice, data, and IP telephony features. What are the key features of the BCM 50?
Key features include unified messaging, IP telephony, contact center capabilities, and robust call handling. How many users can the BCM 50 support?
The BCM 50 can support up to 50 users. Can the BCM 50 handle VoIP calls?
Yes, the BCM 50 supports VoIP calls. What types of phones are compatible with the BCM 50?
The system is compatible with Nortel IP phones, digital phones, and analog phones. Does the BCM 50 support voicemail?
Yes, it includes a voicemail system with advanced messaging features. How do I reset the BCM 50 to factory settings?
You can reset the BCM 50 by accessing the system's configuration menu and selecting the factory reset option. Can I connect the BCM 50 to my existing network?
Yes, the BCM 50 can be integrated into existing LAN and WAN networks. What is the process for upgrading the BCM 50 software?
Software upgrades can be performed via the management interface, typically involving uploading the new software file and applying the update. How do I configure the auto-attendant on the BCM 50?
Configuration is done through the BCM Element Manager, where you can set up greetings, menus, and routing rules. Is the BCM 50 compatible with SIP trunking?
Yes, the BCM 50 supports SIP trunking for VoIP services. How do I back up the BCM 50 system settings?
Backups can be made through the BCM Element Manager by accessing the backup/restore utility. What is the power requirement for the BCM 50?
The BCM 50 typically requires a power supply of 100-240V AC, 50/60Hz. Can the BCM 50 be expanded with additional modules?
Yes, the BCM 50 can be expanded with additional media and trunk modules for increased capacity. How do I change the IP address of the BCM 50?
The IP address can be changed via the BCM Element Manager under network settings. What is the maximum number of voicemail boxes supported by the BCM 50?
The system can support up to 100 voicemail boxes. How do I access the BCM 50 management interface?
The management interface can be accessed using the BCM Element Manager software, typically through a web browser or direct network connection. Does the BCM 50 support remote access?
Yes, remote access is supported for management and configuration purposes. How can I configure call forwarding on the BCM 50?
Call forwarding can be set up through the phone's menu options or the BCM Element Manager. What should I do if the BCM 50 system is not responding?
Troubleshooting steps include checking power connections, network status, and performing a system reboot. If issues persist, consult the user manual or contact technical support.