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Jabra Biz 2300 USB UC Duo Headset (2399-829-109) | New

Jabra Biz 2300 USB UC Duo Headset (2399-829-109) | New

SKU: 2399-829-109-N
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Overview

Overview of Jabra Biz 2300 USB UC Duo Headset (2399-829-109) | New

The Jabra Biz 2300 USB UC Duo Headset (2399-829-109) is a professional, dual-ear USB headset designed for unified communications settings and high-volume call centers. It helps lower device downtime and replacement costs by combining lightweight comfort with a durable, Kevlar-reinforced cable and impact-resistant construction. Even in noisy open workspaces, wideband/HD voice and a noise-cancelling "air shock" microphone provide crystal-clear conversations, while USB Plug-and-Play connectivity guarantees smooth integration with top UC and softphone systems. This contact center headset is perfect for agents, supervisors and remote workers who require dependable, consistent voice quality on every call because of its easy-to-use inline call controls, acoustic protection technology and all-day comfort.


Key Features of Jabra Biz 2300 USB UC Duo Headset


• Dual‑ear (Duo) over‑the‑head design for improved concentration and immersive call audio.

• USB UC variant optimized for softphones and unified communications on PC/laptop.

• Wideband/HD voice speakers for natural, lifelike sound and higher customer satisfaction.

• Noise‑cancelling boom microphone with “air shock” design to reduce breathing and popping noises.

• PeakStop and other acoustic protection technologies to shield users from sudden loud sounds.

• Kevlar‑reinforced cord and durable construction built for demanding contact center use.

• Lightweight frame with adjustable headband and soft ear cushions for all‑day wear.

• 270–360° flexible boom arm positioning for optimal voice pickup.

• Inline call control unit for answer/end, volume up/down and microphone mute (on most UC apps).

• Compatible with major UC platforms such as Zoom, Microsoft Teams (UC variant) and Cisco‑based softphones (where supported).


Benefits of Jabra Biz 2300 USB UC Duo Headset


🗹 Enhances call clarity and professionalism that HD audio and advanced noise cancelling help ensure both parties hear each other clearly, reducing misunderstandings and repeat calls.

🗹 Improves agent comfort and productivity that lightweight, ergonomic design and soft cushions reduce fatigue during long shifts, enabling agents to stay focused for longer.

🗹 Reduces total cost of ownership that ruggedized components and reinforced cabling mean fewer breakages and replacements in busy contact centers.

🗹 Simplifies IT deployment and training that USB Plug‑and‑Play connectivity and intuitive inline controls make setup straightforward and reduce support tickets.

🗹 Supports hybrid and remote work with reliable, business‑grade audio performance and UC optimization help maintain consistent communication quality whether agents are in the office or working from home.

Specifications

Specifications for Jabra Biz 2300 USB UC Duo Headset (2399-829-109) | New

ManufacturerJabra
Manufacturer Part Number2399-829-109
Product NameJabra Biz 2300 USB UC Duo Headset
Product TypeWired Headset
Weight
2.4 oz
Body Material
PC/ABS, Luran
Earpad Material
Leatherette, foam
Recommended Use
Computer - communication
Protection
Breath-resistant
Headphones Form Factor
On-ear
Connectivity Technology
Wired
Sound Output Mode
Stereo
Frequency Response
70 - 16000 Hz
Max Input Power
10 mW
Sensitivity
93 dB
Impedance
32 Ohm
Diaphragm
1.1 in
In-Cord Volume Control
Yes
Adjustable Headband
Yes
Features
PeakStop technology, FreeSpin technology
Type
Boom
Form Factor
Headset microphone
Sensitivity
-30 dB
Frequency Response
101 - 10000 Hz
Noise Canceling
Yes
Audio Input Details
Uni-directional - 101 - 10000 Hz
Controls
Mute, volume, answer/end, hold, programmable button
Connector Type
Headset (4 pin USB Type A)
Cable Length
7.7 ft
Cable Details
Headset cable - Kevlar reinforced - 7.7 ft
Compliant Standards
UL, cUL, FCC, RoHS, KCC, REACH, EAC, RCM, G616
TCO Certified
TCO Certified Headsets 9

Frequently Asked Questions

Jabra Biz 2300 USB UC Duo Headset (2399-829-109)
Frequently Asked Questions (FAQ's)



Is this the Duo (both ears) version or Mono (one ear)?
  • This model is the Duo version, meaning it uses two speakers (one for each ear) rather than a single‑ear design.
    • What connector type does the 2399‑829‑109 use?
  • It uses a USB‑A connector designed for connection to PCs and softphone systems in UC (Unified Communications) environments.
    • Is this headset certified for Microsoft Teams?
  • Yes — the USB variants of the Biz 2300 are Microsoft Teams certified, ensuring compatibility and features like call control via the USB connection.
    • What is the microphone type and how good is its noise cancellation?
  • It features a uni‑directional, noise‑cancelling microphone with an “air‑shock” design to minimise breath pops and sharp sounds.
    • How durable is the headset for constant use in a contact centre?
  • Very durable — it incorporates a Kevlar‑reinforced cord, a 360° rotating break‑proof boom arm and is built to withstand the wear and tear of high‑volume use.
    • What is the audio performance specification?
  • Speakers offer HD wideband up to approximately 6,800 Hz for the USB variants, which enhances voice clarity.
    • Will this work with a standard 3.5mm audio jack or mobile device?
  • The 2399‑829‑109 is designed for USB‑A connection to PCs. It is not intended for mobile 3.5mm or standard audio jack use without a compatible adapter.
    • Can we use this headset with a desk phone?
  • This specific USB UC version is optimized for PC/USB softphone use. If your setup includes a desk phone, you’d need a compatible QD (Quick Disconnect) version, not the USB one.
    • Is the ear‑cushion replaceable or upgradable?
  • Yes — Jabra provides replacement ear cushions (foam or leatherette options) as accessories for the Biz 2300 series, enhancing hygiene and longevity.
    • How comfortable is the headset for long periods of wear?
  • Designed with comfort in mind: lightweight construction, padded ear cushions and adjustable headband support all‑day use.
    • Does the headset have inline volume or mute controls?
  • Yes — for USB models, the controller in‑line has volume up/down and mute on/off controls built into the cable control unit.
    • What is the cord length?
  • The USB‑A version (Duo) has a cord length of approximately 235 cm.
    • Is the headset compatible with Mac as well as PC?
  • Yes — being USB‑A and UC certified, it works with both Windows and Mac systems that support standard USB audio and UC platforms.
    • What happens if the cable gets damaged or worn out?
  • One of the design goals of the Biz 2300 was durability in high‑use environments, but if replacement is needed, Jabra offers accessory cables for the series.
    • Is this a wireless headset?
  • No — the Biz 2300 USB UC Duo is a wired headset via USB‑A.
    • Will this reduce background noise in busy office environments?
  • Yes — the combination of dual‑ear coverage and noise‑cancelling mic helps minimise ambient distractions and ensures clearer voice capture.
    • Can individual agents customise settings such as call control?
  • For USB variants with the control unit, volume, mute, answer/end controls are available. Additionally, businesses can use Jabra Direct/Xpress software to configure settings for large deployments.
    • What happens if we need to scale this into a large‑scale deployment?
  • The Biz 2300 series supports enterprise deployment tools and has a lower total cost of ownership due to durability, making it a suitable choice for large contact‑centre roll‑outs.
    • Is the headset compatible with mobile softphone applications on a laptop?
  • Yes — as long as the application supports standard USB audio and your system recognises the headset, it will function like a normal USB headset.
    • Does the headset come in single ear (Mono) version?
  • Yes — there is a Mono version of the Biz 2300 series. But the specific model you asked about (2399‑829‑109) is the Duo (stereo) USB UC version.
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